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Clean, fair price, convenient, easy to get to Carpet, furniture was worn - beds/pillows uncomfortable.
A bit further out of town than expected but still only a 15 minute cab ride.
A well situated medium class hotel.
Convenient location and helpful staff. Some hotels have Bibles in them, but I did not find any at this hotel.
Near the city : rooms available Hotel described as "near the Golf" : yes it is but more near a dancing and a "circis" as near the golf
close to clubs no minibar
Comfortable room, free WLAN Uninspiring location but near CHU University Hospital. Noise from nearby disco, even on a Monday (holiday) night!
Location for start/finish of Tilff-Bastogne-Tilff cycle event. Breakfast was very poor and very expensive (13 euros pp). Staff were poorly prepared to plan and restock breakfast to staisfy guest needs, although advance warning of full hotel due to cycle event.
The service was swift and polite. The room was very nice and clean. Absolutely recommendable for families
It is in a very convenient location for the University. The surrounding complex, (Bowling etc) was very handy for a quick diversion for our kids. The tea/coffee machine in the restaurant was not working and the staff did not seem particularly anxious to address the need for boiling water. The provision of a kettle was all that was needed but this was not forthcoming.
Large room, close to the place where I was supposed to do the bussines trip Bath tube not working properly, leaking on the floor. In front of the leaving room window there was a nest of wilde bees. This was not so pleasant when I tryed to let the fresh air to come into the room
Pleasant room Prepacked breakfast taken in bedroom
None Ugly panorama: a nuclear powerplant with many electrical wires; Very disappointing room: Unpleasent smell, dust everywhere, dead insects in the curtains, clear signs of repeated water damage on the ceiling which leaked sunday morning at 7am and water was dropping on our bed and laptop; 14 eur for a terrible breakfast including croissants placed their the day before (!) and one cellophane-covered plate with cheap cheese and salami, this and the rest (yoghurt, juice and coffee) was removed from the room although we paid for it and we had to complain to get it back. No excuses from the staff. When asking for a refund for the ruined night by the water damage dripping on our beds in the early morning the owner and the staff members were totally reluctant and impolite. When I insisted they were shouting at us and a staff member told us that we have to leave immediately otherwise she would throw our stuff out of the window; when we fotodocumented the water damage she was making fun of us by doing silly dances and asking to be phographed as well.
Hotel was quiet and romantic because of its history. Amenities were minimal. Hotel room was not as clean as it should have been.
Friendly athmosphere, big rooms, clean No restauration in the evening ; TV screens to high and too small. No good seat in the room
Great value & 24 hour access
No staff in the chateau outside of working hours
I loved the old world feel of the place, the hotel is full of character and has a wonderful charm about it. We had a great time there but customer support was lesss than wonderful.
Neat, clean and spacious hotel room. Owner seemed unprepared for our stay. Main door of hotel was locked. Owner had to be called by intercom, beds weren't made. (we arrived at 4.00 pm). No information was given, nor written information available re hotel procedures, eg. breakfast hours. No information available re local area.
The rooms were the best I've stayed in in Europe for the money. Modern, clean, comfortable! Highly recommended for this fact alone. The staff / owner was always distracted and never gave personalized attention from the moment we arrived. After waiting 5 minutes for him to serve guests in his restaurant he then showed us to our room, opened the door and left without showing us any features of the room. He couldn't communicate to us much about the businesses in Ouffet, Belgium for example, after he turned us away from his restaurant (it was late in the evening but guest were still dining), he couldn't suggest any other location except "the street". Overall, the owner and staff lacked in customer service and made the stay not pleasant.
The room was clean, comfortable and very modern. It's quite difficult to describe, but the hotel was extremely quiet which gave a bit of an eerie ambience. This may also be a reflection of the village itself. I expected a lot more for the price.
This is not a hotel but two rooms at a livery stables. This means you are treated like a friend of the family,sharing a wonderful dinner, and having an enjoyable time talking before retiring to your room. Breakfast was good with a wide variety on offer. Although we were assured that the website made it plain that this was not a hotel we were not aware of this and therefore weren't sure how to get into the place. A bigger sign would have been helpful when arriving at dusk. We have no problem with the fact that it wasn't a hotel, just that we were execting something different and thought perhaps the hotel part was at the back!
This is a Chambre d'hotes, not a hotel - but that in no way detracts from the delight of it. The room was spacious, comfortable, with an excellent shower and the furnishings are definately not from a "chain" - they're much more welcoming! Catherine, the owner, is lovely, She & her family make you feel very much at home. Breakfast is served in front of a roaring log fire in the country kitchen/dining room, home made jams & plentiful supplies of Earl Grey....what more can you ask for? Sitting chatting at the breakfast table with Catherine & her other guest was a delightful & charming start to the day. The sort of place that (especially if you travel at lot) you think has all but disappeared. Thankfully - it hasn't. Truly a delight to visit!! This is nothing specifically to do with the hotel, just something to note. Catherine is still waiting for her official Chambre d'hotes sign to be delivered from the relvant agency, so spotting the place can be difficult - especially if you're driving on your own. So - to help you find it: If you drive through Forville & the Pharmacie is on your immediate right - the hotel is the third house on your left (large brick house, set back slightly from the road, with a small horse menage at the front). If you drive through Forville & the Pharmacie is on your immediate left - you've just past the entrance to the hotel by less than 100 yards.
Very good food, friendly owner and interesting building No signage - hard to find without it