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it was very easy to switch on the Pay TV, even if you didn't do it.
Comfortable, clean, attractive. Location is excellent. Room was a bit small. Front desk staff were very helpful.
nice location, good breakfast, clean Our room was located in the middle of the building with no view toward the outside.
in the city center when we arrived at 2pm we were told that our rooms were not ready and that we should come back in 30 minutes: which we did. Our rooms were still not ready but people that had just check-in had access to their rooms!. When we checked-in why the cleaning ladies were not told to do our bedrooms prior to any other bedrooms since we had arrived? I complained in the afternoon that we were missing some kleenex in the bathroom, when we came back in the evening there was still not kleenex in the bathroom so I went downstairs to ask for some kleenex and was told to wait for a young lady who had by then gone to get me some kleenex. I waited and waited to hear that she had gone up to our bedroom directly and woke up my husband!
Excellent location the room was a bit small, it was difficult to open a second suitcase.For internet connections they charged 5 Euros per day
Good price for a nice location. Very bad internet connection, it took me ages to read my email. Parking your car can be a problem, the hotel has no parking space so you must try to fit it in somewhere in the busy neighbourhood.
A very pleasant hotel, near the old harbour, and not far from station or town.
near old harbour and downtown Wi-Fi didn´t work
We liked the lokation close to the harbor and walking distance from the old town centre. The bathroom was spacious and newly renovated. The breakfast was excellent with o lot to choose from. I would have liked a refridgerator with cold beer in the room. We didn´t get the wlan for Internet to work, although we were told it should work in the room.
central location All the carpets (in the corridors & our room) where really dirty and the bathroom was also dirty. The room itself was very basic and didn't make us feel at home at all. When we wanted to have a shower in the morning, the water was freezing cold and we were told that the heating had failed and someone was just about to fix it. We waited approximately one hour but finally had to get going so ended up having cold showers. When we mentioned this to the hotel staff, all they said was 'oh sorry' but didn't offer any compensation or anything. It didn't feel like they cared at all.
It was easy to walk from the train station, and the hotel had a great view of the harbor. It took less than 10 minutes to walk to the town square. It was necessary to sign up for breakfast in advance, and the elevator was locked from 10:30 p.m. until 6 a.m. We did not come in after 10:30 but the directions to the stariway were complicated.
small old hotel near of city center No internet access which I needed for work.
Nice view from my room window, comfortable room and bed, excellent breakfast No
Central placing, very calm very good valju for the money no
The fruittable at the checkin is excellent. the room 601, that we staied in has a cool look but very functional.
Everything was perfect! Very clean and comfortable room, very nice staff, the best breakfast we ever had in such hotels. Pet-friendly. Excellent place for the overnight stay. Pool was fine but sauna didn't work in the morning.
Nice poolarea. Great breakfast. The hotel is placed at an industrial area - so there is nothing to see close to the hotel
it is a nice and freindly hotel and the staff is excellent non
Simply outstanding hotel, one of the best of its kind that I've ever stayed in. (And near a terrific town, too). No, though German hotels do not copy the welcome English practice of supplying tea and coffee facilities in the room
Very Good hotel and very nice people.
Children's toy area Location
Facilities are first class, food good and reasonably priced Th hotel name is the Ramada! so a bit of confusion on my part looking for Best Western. Also the location in an industrial estate really lets it down
Im allergic to smoke. because af that it is a problem that yuo have to pass though a smokingarea to rich the reception or go to yor room. It would be very nice if it was possible to avoid smoke on your hotels.
Spacious and clean rooms for a very reasonable price. Good buffet breakfast. Location is very odd; in the middle of nowhere (10 km from expressway) and in a small industrial zone.
Meal, sauna, swimming pool . I did not like the location of the hotel. It was not in a good surrounding.
Good service,breakfast Don't speak English
Wismar is a lovely town. Bathroom was clean. Very uncomfortable beds could feel the springs even kids were complaining, no internet connection as stated on website. I have stayed in much more comfortable hostels.
Nice and clean Small problem with language, non english speaking personal.
good nice and clean place to stay.
Room facilities were OK. Staff speak English rather poorly. Room was clean but surroundings of the hotel was not (terrace).
Pretty square. Lovely breakfast. It's not a hotel.
breakfast was ok for it's price
The room was very good and the hotel is situited in the center The service in the bar and in breakfasttime very bad. Several people had to wait for long tims in the bar before "bartender" comes. In the last hour of breakfasttime the were no plates, forks, knives or food. The breafastrutines for the servicepersonal must bee better!!
room and breakfast englich speaking people
24 h service desk no value for a 4 star hotel
The stay was totaly good
Comfortable,welcoming, and very good value, in a quiet location in the centre of the Altstadt of this historic town. Excellent breakfasts, and a good restaurant to rival the many other options for all tastes within walking distance.
The lokation is excellent. In the middle of the old town.
Very good food, good service, clean rooms
The staff were very friendly and the location was very nice. Good value for money. The breakfast was also very good.
We arrived in the evening few minutes past restaurant's closing time, but still got food. Breakfast was excellent and over all it was great start for drive-thru-europe holiday. In the bathroom there was a little bit unfinished feeling - eg. showerdoor didn't properly close.
The location by a lake was spectacular. The food in the restaurent outstanding and good value.
Excellent establishment in a manor house from 1860. Partly preserved old interiors combined with very tasteful modern interior design. Very good restaurant.
nice central location, close to Wismar. Rooms were nice too (recently renovated), nice to have a library in the hotel! The management was professional, but all other staff members seem to be student jobs with hardly any experience and no professional charm. The room accommodation is more than fair, but why on earth did they save on pillows? The pillows were by far the worst ever to sleep on. The restaurant is not really a success among the hotel guests. The use of the sauna is via reservation, but open to everyone at your reservation time, so why make a reservation? The hotel has a lot of potential that's currently being underestimated by the owners/managers. Pity, that!
Wonderful room, large and warm, very comfortable. Staff did not have a great deal of English but kein Problem! Food was good.
Definetely no 5 or even 4 star. Very small rooms and bad matresses which were infested with biting bugs Hygiene, matress have little animals inside. Price value is completely out of balance.
The staff was friendly The price was a little too expensive for the level of the hotel
Excellent food and friendly staff
Hotel staff is really friendly and hospitality is above the estimated one
The location was easy to find with good parking facilities. Breakfast and morning service were good. The room itself plus the room facilities were very ordinary. The window was pokey and non-adjustable (broken). Virtually nothing other than the basic furniture. It took several enquries to obtain sufficient soap. The cost/benefit ratio was excessively high.
position We dont like, that we have ben sendt to a littel flat in the old town, whitout possibility for parking, and that we have to drive to the pension every morning for the breakfast.
It is close to the old town, good breakfast. The room was non-smoking but it had somehow that smell.
Good location 1. When we arrived (5 persons) the manager tried to place us in their privat house quite far from the hotel, but we checked it and returned to the hotel refusing to stay in another place than the hotel, and then they arranged it to our satisfaction. 2. there is no elevator in the hotel and it was very dificult to one of us who stayed on the 3rd floor. 3. Generally we were satisfied with this hotel