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the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
Very well situated, large room, good breakfast, quiet. soft beds
price/location/good value/good restaurant bed comfort OK but minimal
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Large room, situated very well in the city
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
Easy to access and good parking facilities so far. No
Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
Very pleasant location, personnel. Please provide better, more detailed directions for driving to the hotel.
Immaculate, helpful owners, splendid breakfast, peace and quiet
The friendliness and helpfulness of the hotel keeper. The style of the hotel let our dreams come true. n.a.
The nature and the space of the house.
Good breackfast, very friendly, nice view. no wi fi conection, not so easy to find
very kindly staff, nice landscape, silence, breakfast.
One of the best hotels I have visited. Eveyrthing was perfect. The staff was one of the best. Especially the breakfast I can say, that so kind of differnce I have never found. The internet connection was very bad. I think in countries like Germany is important to have good connection. I hope they will fix the internet, because I plan to visit the hotel more times
Breakfast There are few "no-smoking" rooms.
Ideally set up for the Festspiele No
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
Good breakfast pillows on beds were hard and flat.
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
Outstanding breakfast; excellent room and friendly, helpful staff
Breakfast & Brunch single beds are too small
Hotel Kaiseralm beautifully located in the Bavarian hills 26 km from Bayreuth, convenient to the Wagner festival (the hotel provides shuttles at 9€ r/t). Across the street is a nature park with sensational hiking trails. I was there in August for the Wagner Festival but the hotel is clearly also set up for winter sports as well. There is a lovely indoor swimming pool and two saunas. The breakfast buffet was extensive and excellent; the food over all in the restaurant and beer garden was delicious, well-prepared, and reasonably priced. Plugs to recharge my iPhone were inconveniently placed; in general the decor could be updated; the wifi was iffy and worked best in my bathroom.
The personal from the hotel was really helpfull and warm. Thank you.
Excelent Food in the Restaurant. Frendly Staff
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
Sauna, food, location close to the station NA
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
Clean hotel,excellent food, relaxing atmosphere
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
sleep, dinner, breakfast friendly staff
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
Nice little old style "Gasthof" and friendly staff just in the middle of a picturesque village. Nice renovated bathrooms. Nice restaurant and good breakfast buffet. Late opening hour for breakfast - 8:00. Central heating turned off - so cold room. No internet.
We like the quaint atmosphere of the Gasthof Deutscher Adler. The staff was great, and the location was perfect.
The room is small, but clean and well-furnished. The staffs are friendly. There is WiFi internet connection.
Friendly staff, comfortable rooms and good breakfast. Also very good location close to the train station.
Friendly staff, traditional Bavarian decor and uniform, very close to the railway station but only a short walk to the centre, excellent breakfast buffet without the usual irritating music in the background, which for me is a rare and very welcome occurrence.
A friendly welcome. The hotel has an ideal situation and is very comfortable and relaxing.
The friendliness of the staff, breakfast was very good and its central location. No.
It is cosy, within easy distance of conference venues. It is quiet and peaceful and service is prompt and handy.
Friendliness and helpfulness of the staff
The staff were friendly. One computer at the reception with free use of internet would be good.
Beautifully located otel in the nature on the hill No
Peaceful location with great views. Spacious accommodation. Good breakfasts. Very quiet, particularly in the evenings.
The location without a car was bad. I spent a lot on taxi cabs.The food was excellant and it was quiet.
nuremeberg toy fair
Nice people It's like staying in a farm without confort
Excellent service and room cleaning. Open for dinner after the opera which was essential. Enjoyed all the animals. Very surprised by the enormity of the bill despite having used services moderately. Part seems to be the added taxes. Also no account except on paper and not calculated on modern computer facilities and printed out for credit card on departure. This helps if looking at a future stay budget.
The hotel location was very nice and the room for three persons were very clean and suitable for the purpose. The food were fine; however english is not the known language in the countryside of Germany. We choose this Hotel due to the fact that a swimmingpool was on the spot. However this pool was not heated and the water was so cold that it was impossible to stay in the water more than for a few seconds.
Very large room and the owner was a nice lady. They were very accomodating. The food was very good and breakfast was excellent. Suggest that they make an indoor play facility for kids. There weren't any onsite activities; however, the hotel is located in a rural setting so we played outside (thank goodness there was no rain).
Very spacious room in the middle of nature. We enjoyed a real 'back to the 70's' room with high quality original furniture, wall paper and decorations. Really unique. Warm hospitality from the owners/staff. We for sure come back in this non standard hotel. What could be considered as negative: for those that really like the nowadays standard copy-paste type of Ibis-type of hotels without any personal touch or something unique to offer: don't go to this hotel. Real negative? Maybe that there was no shower curtain? (did they had shower curtains in the 60's?)