The BEST WESTERN Hotel Felix is situated in a quiet, green neighborhood, only a couple of minutes from the centre of Warsaw and 15 kilometers from Warsaw F. Chopin Airport, in the district of Praga that is considered a new and trendy centre for alternative culture. This location and spacious rooms, functional facilities and unforgettable restful atmosphere will be appreciated by guests who are weary of the city centre bustle, yet interested in remarkable cultural events and eager to stay close to the pulsating, eventful heart of the city. Whether you are a manager travelling in business, family with children sightseeing Warsaw, or a couple planning a romantic weekend -the BEST WESTERN Hotel Felix is at your service. The hotel has 227 rooms - Luxury, Premium luxury and Studio luxury; all rooms are non-smoking. There is a smoking area n the lobby. All rooms are equipped with a television, telephone, work desk, bathroom with hairdryer and broadband Internet access. The buffet breakfast is served daily in hotel restaurant fee applies. The BEST WESTERN Hotel Felix is fully accessible to physically challenged guests.
The Rooms were decent and spacious
Poor Service - attitude of staff; My room was allocated to some one else as well and the person entered my room at midnight 11.30pm while I was fast aspleep - was really shocking. :( The staff members did not bother to call my extension to apologize as soon as they realized the mistake. I had to call them to seek explanation and the communication then was very poor. Managers should have called my number the next day - but did not even bother. Then once again I picked up a fight next morning and then they had put a Apology letter and some sweets - to compensate. However the seriousness of this Privacy breach was just not realized by the team. They were also not proactive in any respect. very poor service Water Heaters did not work for 2 days, water ws muddy as there were some repairs going on.. Lifts wre flooded with Call Girl Visting cards -- and so on
Breakfast was good and well organised.
Poor performance - staff viewed as it they were doing a favour... not a single smile in the many interactions; curt, impolite statements. No Wifi, only wired internet. Carpets were smelling in the dimly lit corridors; vulgar offers in the escalators for 'girls or men'!!! Water work was on bringing muddy water to the bathrooms, and there was no apologies or empathy. "Is the water problem solved now?" Response was: "I hope so!"
Room was warm, clean and spacious. Bathroom as well. Helpfull staff. Good parking. Balcony
Too soft bed, strange noise from heating system, which was quickly fixed.
I liked the free internet (not wireless though) in my room. I liked the restaurant cuisine, and the staff speaks English.
The location - but it has good connection with tram to the center.
I liked the fact that the staff spoke good English. The hotel was very good for the money that we paid
The only thing is the location. It is not on a well lit road and there are not many shops nearby
Good servicing, rich breakfast.
Really comfortable rooms, comfortable bed, great breakfest !
The parking area and cheap rates.
Maybe a bit too much of working girls wandering around.
Good size, clean and comfortable room. Great breakfasts, friendly staff and good location with easy access to city centre.
Bought some soft drinks for a picnic which I left in the room over breakfast. Cleaners took them away!!