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Opening time of the swimming pool: 9.00 am till 8.00 pm!!!!! Impossible to use.......
Bar staff were very friendly and helpful. paying was a problem as I had to pay twice on my VISA as they wouldn't accept my switch card. Swimming pool and facilities were dated and due for a refurbishment. 2 single beds instead of a double as requested.
staff and welcome specially at the reception bar staff very friendly,, swimming poll is perfect taxi driver and concierge cooperation is not to help the guest i think just to do business between them
Location is perfect, it's walking distance to the old town. Included in our price was a buffet breakfast. It had a really rich selection of everything. The staff was very kind and the rooms looked new and in great shape. Internet was a bit on the slow end.
Location is excellent for both sighseeing and business while in a quiet street. The pool is fantastic. Staff was very helpful with restaurant recommendations and museum bookings, etc. everything was very good.
The location and open space around the hotel was very pleasent and the view onto the square was an added bonus. Other features we enjoyed being able to open the window in the room for ventilation the separate room room was also an excellent feature.
Location is perfect
Great location, great swimming pool! Spacious and confortable rooms. I was given a room with 2 single beds. Quite small and narrow bed, even for 1 person.
Location is perfect for tourists, Old Warsaw is only blocks away. Included breakfast was perfect, great selection of food, attentive staff, and unlimited coffee or tea. Highly recommended this hotel. Hotel was undergoing some remodeling. I'm sure price will rise with new amenities.
The staff it's polite, and the service is good
clean ,location front desk woman
Excellent position. Part of the room lightning and the cabled Internet connection was not working upon my late arrival. Air conditioning terribly noisy. Some staff was strangely snoopy and quizzical - In a five-stars hotel you should be able to relax and let down your guard.
Great Central location with good staff and excellent service
The hotel provides free bottled water for guests. The housekeepers replenish this when they turn down the sheets. In a world where the top hotels seem to charge for everything, this was refreshing. A 35 Euro breakfast seemed absurd given the low prevailing price levels in Poland. Frankly, that would have been excessive for Paris.
The location of the hotel is excellent. Only 5 minutes walk from the Old Town, in a safe area, next to many interesting touristic sites. The emploees of the hotel were very gentle and the most important was that they could speak English!! Also, the room was large and the very comfortable. I could stay there in the future! The bathroom. I think it needs renovation.
Large room with a beautiful bathroom.
location, staff, service, breakfast room
Historic landmark ,great location and atmosphere , brings many memories !
Hotel staff courteous, thoughtful, and very helpful when attention was needed. Hotel very convenient to visiting tourist sites, restaurants and shopping. Consierge services were super. Double room was lovely but only one comfortable chair provided for two in room. We needed to remain in room for two days because of a sustained injury. Television only source of entertainment, but limited in English. Only news/sports programming available.
We were made to feel like '5 star' visitors. The staff were all extremely warm and courteous. The facilities were above reproach.
Excellent location, near the most beautiful areas of Warsaw. Friendly staff providing first class service. Perfect for those looking for "old British style". The prices for the breakfast as well as for the bar are clearly excessive. The window of our room was quite small and located in a quite low position. As I said, it is perfect for those looking for "old British style", not so good for those looking for a modern-looking business hotel.
room was comfortable and location is perfect poor service, rip-off pprice of a very poor quality (value for money) breakfeast
professionalism, nice staff, everything...! no
Good room for cheap Location wasn't bad, not too much in close proximity
The location is good. It takes around 10-15 minutes by walk to get to Old City. Also you will spend 10 minutes to get the big shopping centre Zloty Tarasy. The rooms are not very comfortable, the breakfast is so-so, almost no choice. And if you need the hairdrier, you have to ask it several times as they don't have a lot of them.
Great location in the heart of Warsaw. Decent breakfast inclided. Helpful staff. The beds aee a little uncomfortable, but tgat was not a big deal. Good value for the money in the center if the city. The bed.
Price and location. Old TV. Just two power sockets, one broken in bath (no device can fit it without falling), and one in room which becomes broken after I tried to attach my laptop. Small ugly bed for one person, with two lamps. For what two? No shampoo or something in bath, only toilet paper and liquid soap. Extremely annoying noise. Outside somewhere near the windows they have damaged air conditioning system, which make noise like you are cutting metal with saw. Even plastic windows can`t help you to not hear it.
The location, parking possibilities, Matrasses on the beds were kinda worn out
Breakfast was on a poor level - 30 minutes before the end of the breakfast, the staff was already putting everything away (even the food I had on my table and have not finished it yet)
The included breakfast was enough to have a healthy meal at the start of the day. Everything about this property is old. In particular, and you'll think I'm joking, the elevator takes minutes to go up and down with you in it. It's the slowest elevator I've ever seen inside a hotel. The rooms are drab and uncomfortable.
Very convenient location close to the old town and other attractions. There was no water available on the morning of our check out even at 7;30 till 8;00 am. Thus no washing or funtional toilet available. Told was due to hotel renovations.
Great breakfast. Thin and lumpy mattress. No business center or public computers.
location, Wi-Fi worked well, clean comfy bed toilet looked clean but smelled badly all over the bathroom every day of my weekly stay, dirty carpet with stains, no fridge in the room
Is located in very good place, good service and good breakfast. Was little bit noisy specially night time.
I do not want to stay at this hotel for next time breakfast and room is not comfortable
Big plus: location, right on Old Town. Not so easy to go to other parts of Warsaw. Room design was very good. There's no lift and I had no help on getting the suitcase upstairs. No breakfast. Noisy neighbourhood with poor isolation.
The staff is amazing! Very helpful, friendly and their english was perfect. The rooms were comfortable and well thought out. We were so excited about the location and the service. The room themes were fun and enjoyable. Overall we enjoyed our stay and would recommend this this hotel to everyone. The location could not have been better Since the hotel had just opened, there were a few small hickups, but none were overwhelming.
Excellent hotel, excellent people. Rooms are clean, cozy, makes you want to come back. 10 out of 10 overall
The location was excellent, the room was fab and the staff were so helpful n/a
Location, free wifi, large rooms, interesting & fun decor. No English language TV channel, room was cold on arrival.
location in middle of Old Town, new unique rooms, friendliness and helpfulness of staff
Location Registration was abrupt! Should use normal routine of getting card # and check out on departure. Thus, one asks for the key, which I forgot. My res'n was withot breakfast but the young woman on arrival made an error.
Location, design. Breakfast, very small bathroom
The position, the hotel style, the people. No lift for old people
Location Room, bed, mattress
The staff went out of their way to help us organize our short stay in Warsaw. Could not be a better location for tourism. Internet was very slow.
lovely room We came to Warsaw to look at art museums - there wasn't much information in Warsaw about this - nothing to do with the hotel but you don't list it as a possible reason - art, architecture and heritage/history and political history are main reasons for many people to travel to interesting foriegn places
Excellent location and good sized room. very limited breakfast (roll & coffee, available only in the room.
excellent location, right at Old Town and walking distance to main sites peculiar mustiness, hotel on 3rd floor in a dorm type setting, nescae sachets and bread rolls on a table in the corridor constituted "breakfast" and no wifi as advertised
Great location, looks like a palace . Well in the room you understand why it is only 2 stars. Uncomfortable bed, sewage smell in the bathroom, way too expensive, obnoxious breakfast girls.
Friendly, professional staff, quiet and clean rooms, price/quality a good deal Rooms could benefit from some refurbishment
excellent location No noisy disco in the next building disturbing at night
It was really close to the University (not even 5 minutes). It is also near the old town. It is easy to walk around and to get to with the bus from the airport (n°175, stop : university).
Chemical smell in the room
Staff courteous and helpful. Advantageous location to sites within walking distance. Room comfortable and restful at night. Very nice and economical breakfast available. Very large bathroom. Day time quiet was interrupted by outside construction noises. Very long stairway to hotel room on first floor. Parking for friends very limited. No comfortable chairs in room.
Great location Poor quality beds
some of the reception staff was unfriendly and impatient
Nice clean hotel, central in town at a resonable price. If we come to Warszawa again, we will stay at Harenda again.
We took the biggest room which had its private bathroom and kitchen, as well as separate bedroom and living room. Everything was ready to move in and live there. Location is great (the University area), and stuff is nice and friendly. Trying to be picky, I could say that the room was a bit dark, and there was no TV channels in English )))
Well, I guess it's better and much cleaner then single room in hostels and breakfast is perfect!
The breakfast and the cosy restaurant with an uniq atmosphere- in addition to the very good Internett access- fo free.
Great location and staff.
The location ist simply great, I could get everywhere just by foot. In the nearby there is a nice club! Morevover - the hotel's staff was very nice and helpful. They let us leave our baggage for a few hours after having checked out. The hotel rooms are quite silent. The rooms seem not to have been renovated for ages, they are very old-fashioned and simple. Moreover, we did not get a room with a bathroom, and in the bathroom outside there was only one shower. Cannot imagine what happens when there are more visitors. Unfortunately, the breakfast was also very very simple and monotonous.
Location is very good Wood floors in the chambers = a lot off noise in the hole building * good service if you speak polish... if you don't bad luck!
Because of the excellent location it was accesible to wisit a lot of sites. NO.
Only the breakfast was ok. Hotel have the bathroom outside the rooms. only 2 toilets for one complete floor.Really not according to European standart Hotel.
Good facilities for cooking and eat upp places. Fridge good orginazed.Good reception.Everything is clear. 98 stairs upp to your small room. Not suiteble for persons over 40 years old. Verry loud Happy hour.
My arrival was met with cherry smiles. The most attentive was Agatha, followed by the blond Kasia and Frank the early morning clerk was phenominal. He helped us bring down our suit cases four flights of stairs; with no pretense of a tip. He actually walked away and I had to chase him up the floor flights to show him my gratitude. Only in Warsaw! Kasia the brunette was unfriendly and perturbed when I when to ask for my morning breakfast tickets. Apparently she was the only one who had a stern outlook on all issues. She worked on Sunday.
The location, the staff, the atmosphere, the cleanliness
Locating amid Warszaw, walkable distance to old city and main station. Cozy and friendly. Nicely decorated room. You have a big storage with key inside your room, which can store suitecase. Fairly clean showers and toillets. ドミトリーは清潔で安全。大きなロッカーが部屋内にあるのがうれしい。中央駅、旧市街が徒歩圏内。 Noisy. Because of thin walls, slamming doors of corridor and toillets, you will hear these noise whole night eventually. Unlucky me, some drunkens (or even outsiders?) knocked the door of all rooms for fun at 4am! Some misunderstands "cozy" as "anarchy". But even though, I will return to this place. 廊下のトイレのドアの音が響く。
Great Hostel, Conveniently located in Centre of City. Easy access from both airport & railway station. Good value for money. I have stayed here 3 times & look forward to coming back when I next visit Polska in March 2011. I had no complaints against the hostel at all. I would recomend it to anyone travelling on a limited budget. All in all its a nice place & I would not consider coming back for a fourth (4) visit if I didnt like it.
warm welcome. a very kind staff. free internet. good prices for students. I was surprised rooms was mixed ! I did not expect to be in the room with 3 boys !
oki doki hostel is my favourite hostel in the world. beautiful and cozy
The location of the hostel is its biggest advantage. You can reach every place in the Warsaw center by 10 minute walk. This is the main purpose for all young travelers to choose OkiDoki. Also the information services provided are very good. Every room is designed in its own style witch is very original. There is also a internet connection however the signal was weak in our room so we had to go and surf from the common places.This Oki Doki is a nice youth (artistic) hostel with its own bar..:-). Don´expect a three-star accommodation. Rooms are quite clean however they don´t seem that they are cleaned daily. The bathroom was OK but sometimes a bit smelly. We had a double-bed room but with just one big blanket, so the sleep wasn´t too comfortable because of that. However the biggest disadvantage in our Zebra room was the window. Firstly it wasn´t possible to close it properly so there was still a cold air coming to our room. Scondaly our room was situated just above big street dustbins. Luckily it didn´t stink at all, but every day at 7:30 am the dustmen came to collect the garbage with a big freight car. And because the window wasn´t totally closed the noise woke us up every day a bit earlier than we personally wanted.
There was a deposit required for the keys and that was not listed on your web site. It came as a suprise that 40 pln or a passport was required to remain in the hotel.
Ideal location, very close to public transport (metro, tram, buses stop). Walking distance to Old Town, Nowy Swiat. Welcome staff. Continental breakfast, not polish style. When will be next renovation/repair?
The location is great. The staff is helpful and provide very good transport information. THe cleanliness is fair. There are some hairs on the bed. The quality of the breakfast is not so good on the first day. Ham contained sticky water and smell not so nice.
The personal off this Hostel was unforgettable and the atmosphere is the best one!
friendly and very helpful staff. Gave me a tour of the hostel. showed me my room. provided a secure space for my luggage. they also have a safe you can use free of charge. wooden floor. Clean and spacious.Quiet.
It is very central, in the middle of downtown Warsaw.
hotel location it was cold in room, because of out heating. But it's season occurrence, in Russia the same.