Terrible experience and out hundreds of dollars
Nothing good to say
They canceled us (3 rooms booked) at some point late afternoon, day of our stay, moved us in bookings to an inadequate alternate location, and claimed they had tried to reach out to us to let us know. It is the week after and still no one form of communication from Capital Skyline or Kayak or other. Meanwhile we watched as they checked people in while we sat there in disbelief. Missed dinner reservation. Asked to be canceled from the chosen alternate and refunded, when they could not provide something comparable. Still, no refund. Terrible location to boot.
decent hotel but could use some updates
The hotel was in a good location to see the sights of DC. The air conditioning in the hotel could use some work. One day the air was not working at all which was uncomfortable. They did get it working again but still wasn't great. We opted to get a fan to help keep cool. The pool area was very nice and a great way to beat the heat.
Untidy Place to be at!
The rooms were spacious.
The room services were poor, they did not have any toothpastes to give or buy. The place was stinking through out. The parking was bloody expensive.
Enjoyed the stay
Convient, comfortable rooms w/very good service. Newly renovated and will stay again.
Ice machine was empty.
Sad little place.
Its a dude and depressing place. Not good for vacation. Use for business maybe.
We did not stay here because our reservation was n
Our reservation was not honored. We were told conflicting information between the hotel, kayak, and a 3rd party, amoma. Long story short, the hotel said we did not have a reservation (which we did and had pre-paid) and did not let us stay there.
First it took forever to check in. The employee checking everyone in was amazing and trying to keep angry customers calm but there needed to be more staff. At 11 pm it should not take 30+ minutes to check in, when I already had a reservation. He couldn't find my reservation and said they don't always see reservations when booked on other sites. Then my room was nice, but freezing! Cold air was coming out when it should have been hot. I tried to bundle up but there was only one blanket.
Friendly staff at the desk and housecleaning. Clean rooms and building. I didn't get the breakfast buffet but it looked delicious and had a lot of options. Lobby bar was nice but short staffed. Bartender was funny and knowledgable of the area.
I felt fine walking around the neighborhood. My boyfriend felt it was a little run down. Staff told me it's an "up and coming" neighborhood. I live in a city so I'm always very aware of my surroundings when walking on the street. I would recommend this to everyone, no matter the location. If looking for a restaurant, you would have to either eat at the hotel or go to a different neighborhood. Staff was friendly but checking in was slow. I think someone new was working the desk but still, very friendly and helpful.
The price for the room was great! We had a huge, clean room with a coffee pot, TV, view of the pool area. I experienced no cockroaches (which I saw in some other reviews) and the front desk were very accommodating. The location was good, we were 5-10 minutes drive away from all the monuments and it was easy to get to and from the Amtrak station. I'd stay here again!
My entire floor wreaked of weed and it looked like a group rented out a room and partied it up. I didn't tell the front desk because once I got into my room, it was quiet and smelled like fresh air.
Location, staff and views.
Hotel is not well taken care of. Broken bathtubs with cracks. Towels are very rough on the skin, it needs a little or a lot more fabric softener. No mini fridge in rooms. Loud guests in the hallways during weekend nights.
Location, location, location
You can't beat the location of the Skyline. The staff is very friendly and helpful.
The facilities are in need of a facelift.
Good value but slow internet
Good location, nice rooms, in walking distance to the Capitol and the Metro (nearest stop: Navy Yard)
Internet was quite slow in my room (I believe I had room 728)
Capitol Skyline Hotel is the intelligent choice for both business and leisure savvy travelers for great value and comfort, within walking minutes to US Capitol, Nationals Park Baseball lStadium, National mall and Smithsonian Museums and Monuments with just 3 blocks distance to nearest Navy Yard Metro station.
Based on 3,051 reviews
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