very comfortable room, very responsive staff, centrally located, quiet.
It is a well situated hotel with a very good restaurant
I arrived late in the evening and they gave me the most incredible, huge, presidential-style suite, with 5 rooms - maybe 1500 sq feet? I could not believe it. Probably sold out all the other cheaper rooms, but it was definitely the best room I've ever had. Unfortunately I only stayed for less than 12 hours, so didn't get to use it as much as I would have liked. Another thing I appreciated was that I got sick and couldn't make my first night reservation and had to cancel within the allotted 24 hr timeframe. But the Ritz Carlton did not charge me for that first night. They waived it. That was very helpful. Their service is 5 star.
The only downside to this hotel is that I do not believe it is handicapped friendly. You cannot get from the lobby area to your room without going down stairs. Of course there are porters to carry your luggage, but I wonder if they have some way for people in wheelchairs to get to their rooms?