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We received excellent service from this hotel! Greg at the front desk made a great first impression, even though we arrived to check in after midnight. In the morning, we realized that our plans for the day had changed somewhat. A man with the nametag of "Optimus Prime" generously allowed us to keep our belongings in our room and do a late check-out mid-afternoon so that we could return from our morning plans and change clothes before checking out. This generosity was given for free! They were also very happy to store our luggage for the rest of the day, even though we had checked out. The experience was made all the better by a free breakfast (both hot and cold items offered), as well as a great location near the White House and a few blocks from the Metro. We would go back again for sure. The room was pretty small, but in a city like DC you're really only there to sleep. This more than served our needs.
Location was great. Stayed for 5 days and requested an additional day (midweek) and was told rate would over double what I had paid since I booked with a "third party". Spoke with manager in the morning and was told she'd call room in 15 minutes. After an hour and a half waiting with no contact we packed and left. Happily stayed at a Kimpton 4 star hotel in Alexandria that was less money and awesome. Left with a really bad taste in my mouth for Hampton Inns.
The location was great! The hotel is only a few blocks from the White House and National Mall. The valet parking was $36 per day and I don't believe there were any self parking options available other than on the street. Street parking must be paid until 10:00 on Saturday night and is free on Sunday.
Walking distance to White House and monuments $40 a day for parking
The location was great and the value was excellent. We were told a breakfast was included so we expected a continental breakfast, but it was a la carte for fee instead. Not a huge deal though.
The room was very clean and the bed was incredibly comfortable. We ate breakfast at the in-hotel cafe and it was very good. They have a few booths in the cafe which have built-in TVs which would be very handy especially for families. It's a good location. There is a Subway and Starbucks on the same block and a CVS Pharmacy 2 blocks away which is open 24-hours a day. 3 1/2 blocks (1/3 mile) north is 2000 Penn Shopping Center with a bakery, Chipotle, Betucci's Brick Oven, and other restaurants and shops. The pool was small. There was a person swimming laps and the pool is so narrow that we felt like we were encroaching on her space.
Nice room and clean and should be for $340 No fine dining within a 15 minute walk. Only college kid joints $36 a night to park the car?? Puh-lease! It costs less at the Ritz. Maid forgot to make up the room.
The people next to our room was terrible. They had a party all night long and the courtyard staff seemed ignorant how much noisy they created to other guests.
Very clean, room was nice. Staff was great. Pool not great, but we were sightseeing, so not a big deal.
Excellent location. Boutique hotel feel. Room had a street lamp shining right into it and the shades were poorly designed keep the light out during the night.
The staff was very kind and helpful although very young and not knowledgeable. The bed and sofa were nice. At the time of our stay there was no hotel lobby. There is no restaurant and no mini bar in the room. You also can hear the televisions of the rooms around you.
I liked the price and location phenomenal and very close to everything. Can uber for around $5-10 every from this location. The only thing that was not the best was the fact that they were doing construction work in the lobby which is not that bad and did not affect our stay very much at all but we did hear some pretty loud street noise early in the morning at 6 am on Saturday morning from the back alley as our room was located on the 3rd floor and south side.
Very friendly helpful staff and convenient to area attractions
The room was good sized and very comfortable. Good location to metro and only a little over a mile down to the national mall. The rooms were very loud. The windows seemed like they must be very thin because I could hear everything outside, including people talking. I was also right next to a supply closet, which was very loud with service staff going in and out at early hours.
The room is big. Complimentary coffee every morning unfortunately I only get to know on the day I checked out
- Very convenient location - Bed fairly comfortable - Lotion, soap, and shampoo/conditioner provided were of good quality - Furniture worn, iron burn on the dresser, battered lampshades, etc - Rusted drain in bathtub - Large gaps between bath fixtures and shower wall tiles - Air conditioning was bare minimum for Washington D.C. heat - Thermostat not easy to set--or not responding - Rooms at back of hotel look out on a very nearby office building and an alley where the garbage is collected between 5 and 6am. - No sheer curtains for privacy on windows (which face alley and nearby office building) - Could hear conversation in neighboring room - No breakfast of restaurant (though some choices nearby) - Lobby was completely under construction with no air conditioning and certainly no kind of lounge area
The staff was veryhelpful in getting me knowing the city. The bathroom maintenance in many rooms are not proberly done.
Good location and across the road form a good breakfast place. Very close to Metro station. I stressed the need for a quiet room and got one at the rear of the hotel. At 5 am in the morning, garbage trucks woke me up picking up bins and throwing them in the back of their trucks right outside my window as that was the loading area - for 30 minutes - very frustrating, as I had asked for a quiet room and was told I was given one. Poor rating on comfort and okay on staff given because of this. DO NOT STAY IN A ROOM AT THE BACK!!!
Nice location.The staff were very friendly and supportive. The room was spacious and good for work. Love to come back again.
in spite of older hotel that was obviously rehabbed, pretty nice. not sure I would take the family but fine for business travel. all night jack hammers...not the hotel's fault, but knowing it was middle of the week and they had a lot of vacancies, the staff could have booked people in rooms away from street noise. my room was nice and I put up with it.
The hotel was within walking distance to all of the big DC attractions. (A 10 minute walk to the White House). There is also access to the M (subway) super close by! We were very impressed by the friendliness of the employees. Every time we left or returned to the hotel everyone at the front desk stopped to smile and say welcome back or have a nice day. We also needed additional bathroom products and were impressed when a member of housekeeping brought everything we requested within 5 minutes, that is great customer service! Our only complaint was that it was very noisy. The hotel is adjacent to a pub Mackey's. We were given a room on the second floor and could hear every conversation taking place on the outdoor patio. Not so bad at 8 pm. Very irritating at 1 am.