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It is a well situated hotel with a very good restaurant
very comfortable room, very responsive staff, centrally located, quiet.
I arrived late in the evening and they gave me the most incredible, huge, presidential-style suite, with 5 rooms - maybe 1500 sq feet? I could not believe it. Probably sold out all the other cheaper rooms, but it was definitely the best room I've ever had. Unfortunately I only stayed for less than 12 hours, so didn't get to use it as much as I would have liked. Another thing I appreciated was that I got sick and couldn't make my first night reservation and had to cancel within the allotted 24 hr timeframe. But the Ritz Carlton did not charge me for that first night. They waived it. That was very helpful. Their service is 5 star. The only downside to this hotel is that I do not believe it is handicapped friendly. You cannot get from the lobby area to your room without going down stairs. Of course there are porters to carry your luggage, but I wonder if they have some way for people in wheelchairs to get to their rooms?
Service was so so at restaurant Nice guy who was trying but he was just not trained well enough. Reaching over us and forcefully putting plates down etc..
Early check-in Safe was broken. Door lock had to be reprogrammed during our stay.
Friendly staff. Clean, well equipped rooms. Quiet, got great sleep. Self park lot was full, had to use valet. Oh well, valet staff was very nice.
Helpful, friendly staff. Clean, comfortable room. Convenient parking. Location on flight path of national airport.
View of Georgetown, DC. Bathroom was bizarre. Too much room overall, too little counterspace, mirror difficult for right handed people because of proximity to wall
This place has a nice vibe, clean beds and bathrooms, full bar/restaurant in the lobby. Coffee service and newspapers are just down the hall. Valet parking was easy. Bridge to Georgetown was a block away and very lovely. The stay was worth more than what we paid for sure.
The staff was friendly The AC was broken the entire time. Was given free breakfast, but had a hassle actually getting it.
Great decor, excellent staff, nice toiletries Take advantage of the $30 valet parking. The self-park is $18 and navigating the garage stairs/doors/elevators to get to the hotel desk with luggage is a hassle.
My husband and I splurged on this hotel and were surprised to have this be the worst hotel that we have ever experienced. I called the staff earlier in the day to inform them that we would be arriving late. They told me that everything would be ready for are arrival, however this was far from the truth. The staff told us that they had overbooked the hotel and that they would be moving us to a hotel down the street and they would cover $10 of expenses. The staff was not apologetic and was in fact put out by the fact they would have to help us move our stuff. By the time they got around to helping us, they made us so late that we could no longer order room service and they complained about us in front of us the entire time. In contrast, the staff at the Hilton saw that we had been moved and immediately comped our breakfast. The final straw came when Le Meridien staff tried to make us pay for having our cars parked there overnight. After much discussion, they finally covered our parking fees. DO NOT STAY HERE if you have the choice. However, I would highly recommend the Hilton that is located nearby.
Nice hotel. There was no bath robe, the body wash did not lather well and the valet was a bit expensive and the valet was not explained correctly so we had to stand and wait for our car.
Comfortable bed and decoration the price is not includes breakfast
Staff are five star!!! Bldg is old and dates. Clean, but very dated
very nice staff!
comfy bed outside traffic was a little noisy
Size and staff both exceeded my expectations.
very spacious, very comfortable rooms breakfast area some crowded in the mornings as it is small for the hotel size ... slightly inconvenient street position for lobby
The room was large and had a kitchenette First floor room with huge bay window directly looking into the hotel check in turn about. As soon as we opened the door to our room we phoned the front desk we had just walked 100 feet from in hopes of getting something more private. It was our anniversary weekend. Nope, no way we can get a different room. Apparently from the time it took us to walk to out room everyone checked in to sold out rooms. BS. Lighting was dim and we had to keep our window curtains closed so as not to be on exhibit for the arriving and departing guests. the tv reception was fuzzy and off at 90° from the bed. Also safety was a big concern of mine because of no protection or barrier from cars. They are in and out all day and night. With one small mistake they would be in our bed. I would not keep my dogs in this room. I'm sure even one floor up would have been better. We had a nice time outside our overpriced and unsympathetic room. Cool neighborhood. Shopping and food good. Night life ok.
size and comfort of the room--was excellent as well as a simply great location.Your remodel work is very good!
I enjoyed the fact that it was in a great neighborhood, great for sightseeing and shopping. Also the separate bedroom with living room with pullout queen, full kitchen and dining room was great for our family. It is older, dated. Tiny bathroom.
Great value for price. The hotel is located in a great area right at the beginning of Georgetown. It is convenient and walking distance to everything (including national mall if you walk a half hour). Being close to waterfront was also great feature. The room was spacious and had full kitchen which was great. The room was very comfortable as well. Decor seemed a little dated, especially in the kitchen, but that really doesn't bother me that much. Room seemed very clean but on my last day I found A HUGE WATERBUG in the closet. That totally ruined it.
Location. Dated. Not particularly clean.
Staff was very responsive. There is nothing I found that I did not like.
Cozy ambiance. Comfortable bed. Pleasant staff. "Vintage" suite accommodations in kitchen/ living area Trash was not taken out under kitchen sink. Facilities: think Jetsons meets retirement home