Would you like to save as your currency permanently or for this visit only?
Internet, parking, tv hdmi not working, deceiving "city view"
Quiet even though we were on lower floor and overlooked front of building. Great location. Restaurant (breakfast) food just ok.
Location Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm) Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
Walking to distance to good lunch and dinner choices Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
Very nice amenities and the shower was great! I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room. Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend. Nothing.
That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building. We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
The breakfast was very overpriced!!!
Spacious room, quiet, clean and well-appointed.
They didn't let us into our hotel room until very late in the day we arrived due to slow housekeeping service. Upon checkout, we realized we had forgotten a few items in the closet. I called the front desk to tell them of the issue and they said they would take care of it, but when I showed up a few hours later to grab my bags from the coat room and go to the airport, they had no record of me having called and couldn't locate our items left in the closet. One bellman went out of his way to help out and was able to find some but not all of our clothes.
The location was great, good value for the room however parking was an additional $54/night. Try out Art and Soul restaurant, delicious! Parking. But in DC I guess it's standard...
Everything was nice. Great location. Fantastically comfortable bed. Slept like a baby Parking $48. My only complaint :(
The rooftop pool cannot be beat. It is a beautiful space with cabana and plenty of seating. The room was on the 10th floor making the pool and fitness center easily accessible. Within walking distance to the capital and the mall. Hidden fees, and outrageous parking price, poor attitudes of front desk staff, "free coffee" pretty pathetic, coffee maker in the room not ideal. We couldn't take personal food up to pool despite no signs saying so. I felt like a teenager being reprimanded for sneaking candy into a movie theater. Bar at pool does have food, but be prepared to pay high dollar for pretty average food, without a lot of options. Poor communication regarding hotel activities, woke up for yoga class early only to find it must have been canceled without anyone letting us know. Pool was closed at 5 pm, we weren't even allowed to put our feet in because there wasn't a lifeguard. Website clearly says pool open until 10. It overall was fine, nothing miserable, but some of these details led to a less then impressive stay.
Pool not open because they didn't get the chemicals test early enough before the open time , act not working , room not clean, no tub , can't check in until 4 pm
We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us. We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
Either the hotel or this booking service gave misleading info. Internet was listed along with TV, sofa, etc., as included. But then the hotel said internet was $14.95/day. They eventually agreed to not charge me for it.
the room was perfect had to pay for parking internet and food I i didn't like the customer service the elevator was not working my room was floor 8 even though i tried to connect the internet and pay it did not work when i talked to to the reception did not help they asked me to bring my laptop and phone down stairs
- Great location. - Friendly staff. - Gym doesn't seem to be well maintained. - Noisy.
The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
I liked the decor and unique style of the hotel. I checked in at night so when we arrived we were able to appreciate the dim lighting and music. There was a lot of activity going on over at the bar/restaurant. People seemed to be enjoying them selves. The room was nice and clean. I liked the products in the bathroom. The bed was comfy and the lighting was modern and unique. It took 20 minutes of standing in a very short line before I was checked in. There was a jug with fruit infused water for guests to enjoy. But there was also an overflowing trash can of plastic cups right next to it. There was only one person assisting customers. When I gave my name and info, the representative had a hard time. I showed her my reservation on my phone. She looked at it for at least 3 minutes and then told me that I need to call Kayak to get my confirmation#. I was confused and asked shouldn't she call them (since I stood in line for so long). Luckily I found what she missed on my reservation and she was able to check me in. Later that evening, we were given the number to a local restaurant that delivers. We ordered food. The next morning there is a receipt for a long distance call on the floor near the door. When I called the front desk about it, the rep said they would talk to their manager. When I checked out that day, I mentioned it and the representative at the desk dismissively said that her boss took care of it. No apology or friendly demeanor to spare I suppose. The carpet in the lobby needed vacuuming. It looked like the day after a party in the lobby.
The location was good. The decor was nice and what you would expect from a 4star hotel. They tried to charge us for umbrellas that were returned to the front desk. When I returned the umbrellas to the front desk, the lady was very rude for no reason. Two of the elevators were out of service and the other two seemed as if they would break soon. It was scary everytime getting into the elevator because it would shake and make a noise. Twice the door didn't close all the way completely, leaving a small crack, and the elevator would not move. I highly doubt I would stay here again because of the lady I dealt with that was rude and tried to charge me for umbrellas that were returned.
Location was great and bed was comfy. Internet wasn't working and front desk response was unhelpful and dishonest. And for anybody keeping track, 2 coffees in the lobby were $15. Cheaper at the Ritz.
Friendly staff, accommodating, awesome location No pool
very close to visit places. very neat and customer service was very good. I would recommend this hotel to my friends
Central location and near Union Station.
Most convenient location. A short walk from Union Station where our bus dropped us. A short walk to the memorials and the mall. The lobby was huge and welcoming, though some of the couches were a bit worn and needs to be replaced. The rooms were clean, beds comfortable, and there was a Keurig coffee maker in our room! The bathroom was very spacious and the showers were awesome. A safe would have been helpful to store passports, money and small electronics instead of lugging everything around while touring. A small refrigerator would have been a good enity to have. My 5 yr old grandson had milk and snacks that needed c
Location is good and central. Price was o.k.-ish. Doormen friendly. front desk staff was either not friendly (one person) or not very competent (second person). Bathroom was not cleaned well on arrival and cleaning person wasn't friendly, either. Won't stay here again.
I RESERVED 5 ROOMS BUT WHEN I CALLED TO ASSIGN NAMES TO THE ROOMS, I WAS SUBJECTED TO A PISSING CONTEST BETWEEN THE FRONT DESK AND RESERVATION DEPARTMENT. iT WAS SUPPOSED TO BE RESOLVED, BUT ON ARRIVASL IT WAS NOT. iT CONTINUED DOWN HILL AT THE FRONT DESK. NEVER AGAIN...
Broken towel rack in the bathroom
Valet and door staff were terrific, as was check-out staff. Rooms were clean, comfortable and well-appointed. The location was perfect for our activities in the city, close to the Metro and the Capitol. Price was very reasonable, Overall it was an excellent value. Registration person never bothered to look up during the transaction, even when we first approached the desk - she just sensed we were there and launched into her questions. Repeated the mistake when we returned with the valet ticket to stamp.
Good location for business or travelers as it is very close to Union Station.
Baggage holding after checkout. Plenty of towels. Limited to 30min free wifi in lobby. Hours of bar.
Quiet room. Shower worked. First room not clean (pubic hair in tub, stuck to used soap). Changed room. Got a sarcastic apology. Next day, coffee maker in room didn't work. Asked for a new one. Instead, they sent a repair guy ("did you put water in it?" -really!?). Took 45 mins to finally get coffee & hit the gym brfore AM meeting. And what a dump of a gym. One of two treadmills broken, eqipment from 1980. Oh. And $10 for in-room wifi? Why would a business traveler stay at this place? I won't do so again.
I love the location, free breakfast and most importantly the service.
Absolutely nothing- we showed up and they had a list of 12-15 people who had reservations that they were not going to honor and we were on that list. Everything about that hotel was a nightmare- my family showed up and they told us they weren't going to honor our reservation and there was nothing we could do about it. Appalling. There was a long list of people's names on the list of people who weren't going to get rooms. No attempt was made to contact us ahead of time, no effort on their part. It was an absolutely horrible experience.
Breakfast, gym, and location
Large room, comfy bed, friendly and accomodating staff-they let us check out late, valet parking until 6 pm the next day even if you check out that day, breakfast was good though the room is crowded so get there early or be prepared to grab something quick small bathroom
Location was great. Staff friendly and helpful. Very Clean. Nice breakfast included. Rooms didn't have adequate plugs. Bathrooms cramped and door didn't close, so no privacy if traveling with anyone.
We liked the clean decor and the layout of the room. Breakfast was outstanding. I can't think of anything that we didn't like.
The hotel is located just steps from the Capitol and Library of Congress, and the Capitol South Metro stop. It was a great location, with a good selection of restaurants and cafes within a couple blocks. The hotel provides a great breakfast spread in a building adjacent to the main building, so be aware that you may have to walk a bit to get to breakfast in the morning if you are staying in the main building. Food included: oatmeal, scrambled eggs, sausage, bread/bagels/muffins, fruit (apples/bananas), coffee, tea, and a selection of juices. While I never took part, the hotel also offers a wine hour from 5-6pm in the main building. They also provide free 24-hour tea/coffee/hot chocolate and a selection of sundries in the main building. The bathroom in the Junior Suite was rather small and did not have a window that opened, so it did get a bit stuffy after a hot shower. The television generally worked, but some of the channels would go out every now and then. Wifi required you to log in multiple times a day, which was frustrating.
They had an excellent gym. The staff was helpful and friendly. No complaints!
Capitol hill hotel is a great place to stay if you are touring DC. Very close to a metro stop, and only about a 20 minute walk to the mall. Great food on Pennsylvania Ave just minutes away also. Well maintained, the staff were helpful and professional. The only inconvenience I had while staying is there was only one ice machine on the ground floor. Other than that, it was great.
Friendly staff Bathroom was a little small
I first chose the Capitol Hill Hotel for its location. I was one block from not only the metro station, but also the Capitol Legislative Office Buildings. This hotel more than met my expectations. The staff was very friendly and accomidating. My room did not feel like a standard hotel room. It was set up as a small studio apartment which made me feel much more at home. Everything was modern and beautiful. I will definitly be staying here for all of my business trips to Capitol Hill.
Great staff, very accommodating. Perfect location, close to all.
Location. Pleasant, friendly.
Very friendly and helpful staff. Beautiful rooms, close to the Capitol. Excellent pick.
Staff all friendly and welcoming. This is our third stay and it is still our favorite in DC. Breakfast is expensive but pretty good.
Nice room, liked the yoga mat in the room, great location literally minutes from Union Station, and very close to Capitol Hill, museums etc. When I checked in, the staff was very unfriendly. Seriously unfriendly. There was also a problem with the kimpton rewards. I signed up several days before the visit, and got an email that I was accepted, but the hotel had no record of this. I was able to login to the wifi with the email address I used with the kimpton rewards, but the hotel could not find it. It seems that they didn't want to accept it, even though they advertise it on their website and in the room.
Fun hotel, great staff. Enjoyed the visit Some issue with Bis at breakfast. Had to ask for many missing utensils, jam on table had been opened and used. Hard to get coffee refills. Lunch was excellent on all counts.
Hotel was nice and clean for the most part. Staff was wonderful and helped us valet park six hours before our check-in time. Location was close to Capitol Hill, yet in a shady part of town. Bed linens had some yellow stains, but we just folded that part to the end of the bed.
Great location. Excellent restaurant and bar. Comfortable room. No in-room movies. Restaurant closed at 10.
The staff are wonderful, the rooms are spacious, the bedding is extremely comfortable. The restaurant is amazing, far better than I had hoped, and you cannot beat the location: @ 1.5 blocks from Union Station. And they served wine in the lobby from 5 to 6 p.m., so we were able to come back from a busy day and relax with a glass and chat with other guests. One member of our party was disappointed that breakfast wasn't included.