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Met all my expectations Should give priority to family with children when checking-in. Provision of Ball service lacking.
Breakfast was wonderful. Staff was polite and helpful. Free shuttle service to Union Station was great. Overall, very impressed.
great location to visit washington and staff were very helpful and guided us to a couple of nice restaurants,there was also a shuttle bus which was very helpful to get to the city and back,breakfast could have been better but a good location to stay
The hotel staff is very friendly and helpful.
Stayed here for one night with a group of 8. Jeffrey was very accommodating, and I felt very valued as a platinum guest. It's located just outside the center of D.C., so you only have to deal with the D.C. traffic as needed. Would definitely stay here again. To no one's surprise, this hotel is a prime location for anyone going to see shows at Echostage, so please be aware if you're planning to bring children or are looking for consistent peace and quiet. The staff do their part to make sure any disruptions are kept at a minimum, but for Friday and Saturday nights, you have to expect some rowdy characters roaming the halls.
Very clean. Rooms were nice and staff were friendly and accommodating.
This was my first trip to D.C..i came to town with my 2 daughters and 2 of my grandchildren both age 2. Everyone we encountered was very pleasant and went out of their way to help us,and believe me when I say we did need help (did you read the part about the 2 year olds). I don't believe our stay at the hotel would have been any better at another hotel. The only negative things I can say is the location of the hotel is not very convenient for exiting the property nor are there any restaurants on site or near the property. However, there were some fastfood places across the street.
Breakfast was great. Nya was kind and friendly
easy to find hotel, clean room breakfast room was so small
The room spacious, the bathroom was clean and well lit. Pretty comfy considering we were travelling with three young childen. Free breakfast was fairly standard but was a great convenience. Most staff was extremely friendly, giving service with a smile. Location. It's near a bus intersection with nothing but gas stations and fast food restaurants all around. Closet door kept coming off the hinges. One of the queen beds had alot of sag in the middle.
They had a thunderstorm the morning we left. AFter 3 hours the electricity still wasn't on. We had to walk doown from the 3rd floor in complete darkness to leave to make it to the shuttle. The hotel next to us which they also own had electricty. They also charged me for parking. I didn't have a car and I told them that when I checked in. They said that they would take it off my bill, but at this time I still haven't recieved an email with my new total. Other than that they were very very nice and accomdating.
Location, clean room and bathroom, friendly staff. Prise. No
Excellent room and invaluable complimentary shuttle to Union Station from where it is possible to make all your city touring easily.
I like everything is in a simple way, not trouble at all, and installations is good enough to spend a couple of days (gim, swimming pool, breakfast area...) No claim at all.
Breakfast and shuttle service. Shuttle service could have early afternoon service. Neighborhood was scary.
Complimentary breakfast excellent, rooms likewise. Hotel 3 years old but looked as if it was brand new - very clean well furnished and efficient. Shuttle bus am and evening to main station very welcome as it is a 15 minute taxi journey. Situated near highway and rail road but double glazing and air con very efficient. Altogethr a very good experience Shuttle bus doesn`t operate from 12.15 until 5pm which is not good news if you are arriving from out of town in the afternoon.
The shuttle that runs between the hotel and downtown is a wonderful service that outweigh the disadvantage of the bad location.
Good hotel, breakfast within the normal patterns of cotiano. Location and rejected. Has little additional parking. I recommend looking for this car
Clean, friendly service, quick and easy check-in, and free breakfast. They initially charged me for parking on all three rooms when I only had one car, but they were perfectly willing to change it when I pointed out the mistake. Also, the hallway smelled like smoke which was sort of gross, but the rooms were fine.
i like the room, and the breakfast bufet The breakbfast bufee did not have many tables to eat
I liked the hotel room and also the swimming pool and the gym.The free shuttle service was very good. The location is not the best as nothing within walking distance to see.
Nice comfortable rooms and swimming pool. Location is far from center (takes 20 min from union station), for this price it might be better to get a hotel better located. Reception personnel isn't very understanding and cooperative. Also more money was charged than we agreed upon on booking.com.
I liked the friendly staff, the compliementary breakfast and dinners. They were very accomadating for any needs. THe shuttle to the metro station was very helpful. The beds were comfortable and they always had fresh towels. While there I realized that the location is a little bit difficult. To get anywhere you need to take the shuttle to the station or get a taxi. Also there wasn't any grocery stores close by. There were gas stations but it's just not the same.
distance from the Capitol
The rooms and the room services was fantastic. loitering around the corridors very disturbing neibours.
The overall experience. The fact that the room wasn't as clean.
For the price that you pay for, you cannot have a high expectation. For a single night stay this hotel fit my needs. It seems to be in a pretty rough part of town, you also have to pay for parking.
Rude staff members in the morning, very scary neighborhood, broken down building