Would you like to save as your currency permanently or for this visit only?
We liked the proactive way the Front Office manager handled our botched pick up from the station. We did not like the gloomy club lounge, poor F&B presentations in the lounge and some over familiar staff.
Currently extensive building work within the building which is noisy from early morning.
The weather and the food was quite good quality. Lack of choice of dining areas, expensive wine, even local S.African wines. Expensive transfer from airport to hotel, which did not arrive on time.
Very central, fancy and with nice staff.
The hotel certainly deserves the 5 stars status it has. We enjoyed our stay. The staff were always on hand to assist when we required help.
Good sized room, clean, well located.
the rooms were amazing and clean....great value for money....and the staff were 5 star class!!
The atmosphere againt the waterfront backdrop pricing, eg breakfast and drinks...
The staff were always very helpful. When we asked for something the request was dealt with immediately and correctly. Had no problems
The room was`t clean,mugs,teaspoons with coffeemarks on. Empty milk containers. I asked for nonsmoking room, people smoked on the 1 floor, thestaff didn`t made sure about it, they are non friendly and nonhelpful
very good service and comfortable no
The hotel is situated close to Highways.
The hotel is well located at Kruger gate. The bathroom and some part of the hotel are becoming quiet old and could be renewed. Transport from the airport are fantaisists ...and never the same
The room was quite spacious and very clean. I liked the convenience and the location because we only stayed one night. The sink outside the bathroom. We found that a bit awkward.
It was close to shopping, but the smell of the lake was awful. The 'free internet' even quoted on the e-mailed billing statement - was an outright lie. Avoid this place. The lake stank. There were bugs in the room. When 'cleaned' the towels were not replaced. While advertised as having 'free internet' that did not exist.
Bar area and resturant.
Comfort of the room Lots, for Sunday Lunch in your Restaurant, people were ironing at one of the tables whilst we were trying to have Sunday afternoon lunch. No service in the restaurant. Had to ask for wine 5 times, which you did not have and the waiter then wanted to sell us a half bottle of rosé!! I told the manager at the restaurant in charge I'm going to report them. All the waiters were complaining how tired they were after a very late night of party.
rooms are clean and comfortable and the staff are very friendly and helpful pay t.v and movies channel was not working.
Location, Friendlyness of Staff, Breakfast and the central location in Pretoria No, we had a Great time.
Staff was brilliant!! Funny smell in the room. Tiles in shower must be redo, water dams up!!
Fair price Cheap bed linen - poor quality Poor water pressure in shower Staff not well trained to deal with queries E.G. shower problem Not in a safe location after 20h00 (on advice of staff)
Location was good, staff were friendly and the rooms were modern. Was very easy to find and open all hours. No room service at all, no dinners. And no smoking rooms
Hospitality. Oh and the welcome note on the screen was comforting for this single lady Shuttle I was given for local ride (to sanc offices)
Very friendly and helpful staff. Excellent breakfast.
Breakfast buffet was fantastic. Rooms were clean. Staff were friendly and helpful. It was nice to have a piece of chocolate waiting each day in the room. Nothing major. I ended up paying for internet because it wasn't made clear that there were internet coupons available to guests (I assumed internet wasn't included). Also, although it was great that the staff wanted to get feedback on how the stay was (to improve service), I thought at times that it was a bit overdone - to be constantly asked for feedback about the service got a little tiring.
Clean rooom, breakfast good Room too small, Hotel price too expensive, defenetly not woth while. Can not reccommend that hotel to anybody, bad area
Good taxi service to football almost everything. horrid area, horrid box room, shower uncontrollable, no safe: i could go on.....
Friendly staff, cleanliness, convenience of having a restaurant in the hotel, live music Problems with faucet, window that would not close, cockroaches, mouse, neighbourhood
The staff were very helpful in arranging transportation. The breakfast and dinner buffet were excellent. The hotel is close to the train and bus terminal and government office buildings. The immediate area around the hotel is a little seedy. The staff were unable to suggest things to do and see in Pretoria and that surprised us.
Delightful old-world charm and fussy detail. Felt much like a private house guest rather than hotel transient. Inarguably cute and quaint. Almost impossible to find, and no response initially to arrival. No community with other guests and little effort to involve with facilities.
I was amazed at the beauty of the home and the natural scenery of the surrounding area. I had expected a typical hotel, and instead found myself in an unexpected oasis. I enjoyed a freshly cooked breakfast each morning on the patio, served by a truly professional and friendly staff. My every want was expertly taken care of, and I will certainly return to stay at The Coral Tree Inn again.