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I am disabled and there was always a disabled space for my car and the staff were friendly. The hotel room was not clean. On the surface it looked clean but when I laid on the bed the wall behind was covered in dust.
checking out evening restaurant service, crap
the hotel has good faccilities and our room was pleasant. Breakfast also good we were put in a room directly above a very loud party. The hotel refused to compensate us in any way for the fact that we couldn't sleep
Excellent value, good food, friendly hotel staff. Although efficient the bar staff could have been taught to smile.
The location,very good Hotel very run down,staff not very helpful,ive stayed at the bell three times over the years as we race at snetterton racetrack and each time the hotel looks a little tired,it needs a little tlc dont think we will stay next year.
Very large bathroom. Restaurant staff gave good service. Newspaper arrived early. No telephone in the room so although I was asked if I would like a wake up call it never arrived.
Good breakfasts. Comfortable bed. Warm room. Hotel did not fix shower head even after we asked twice. Window would not shut. TV signal was poor. Not happy that I was asked to pay for the room when I arrived, even though money had come out of my credit card account the week before. Not happy that we were asked to pay for breakfasts as hotel didnt think breakfasts were included when booked through Bokings.com. We had to show your email as proof as they had not been sent a copy of your email, allegedly.
nothing due to the smell and unclean feel of the hotel we did not stay the night. the hotel needs some serious renovation. upon checking out (within an hour of checking in!) we were still charged the full amount despite stating the above
The staff were very friendly and efficient. Breakfast was great.Beds were comfortable and the rooms was lovely and clean. The room was fairly cold even though the radiator was on. The plumbing needs to be sorted. I tried to run a bath and only a trickle of water came out and that wasn't very hot. So,I tried the shower and it was the same.
The only fault was that we did not realise that the radiator in the room had been turned off and therefor the room was on the cold side due to the time of year.
Location, hotel layout, size of rooms No desk & chair in room (Using for buisness therefore needed desk/chair as work space)
The staff were extremely helpful and the food in the restaurant was excellent
We have stayed there before, and enjoyed it, the food is brilliant,and the bar staff and the ambience in the bar and resturant is great.
Staff very polite and extremely helpful, Great service and value for money
The staff are fantastic, really friendly and helpful. The room was pleasant, clean and comfortable. It had all the basics including TV, towels and shower gels, etc. Really reasonably priced.
Friendlyness , rural location, food quality. room cleanliness, very dusty all over.
Friendly staff, quality of the food, breakfast was excellent, valus for money Tired looking bathroom and shower. The biscuits in the room were so old they were soft. Only 3 cheap coat hangers in the room. No guest directory. These are only minor points but they are what makes the difference between good and ok
Very nice to have accomodation independant so you can come and go when ever. room was very cosy had a sofa which was nice so we could sit and watch tv insetead of laying all time. chef for breakfast was so friendly. check I was simple and quick. was nice and peecefull. very recomendable stay. Bathroom was cold
Surroudings, staff and good parking The room I had was ruined by smelling very strongly of damp, also the decoration around thew lower was was decayed (Lodge)
Food was cooked well and good size portions We were unable to order anything to drink at the Bar even though it was only about 2:50pm on Saturday and we offered to sit outside, but were still refused, so we had to make a 20 minute walk to nearest pub! Breakfast only served between 8am & 9am even on a sunday!