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Panorama, situation and architecture of the hotel, service at the reception. Service during diner and breakfast, lots of noise very early in the morning and very close by on Saturday by construction workers.
Nice view on the harbour, from the room and from the building top. Rather small room. Internet from the room not working.
View, price, location. No English literature or TV, Movies.
Excelent breakfast buffet, wide selection of foods. View from room marvelous. First time in parking lot I had difficulty finding elevators. Security is excellent.
The location and proximity to the beach was outstanding. The hotel staff was exceptionally courteous, especially, not knowing much German. Parking was very confusing. It would be helpful for a brief explanation upon check-in.
Our dinner in the restaurant was excellent. Kitchen is excellent. Very professional, helpful and kind restaurant staff. The view from our 7th floor room was just lovely, not to mention the sunset. Overcrowded restaurant at breakfast on Sunday morning (very unconfortable and annoying). Lack of information on how to use the keycard eg. in the parking place. Very uncomfortable beds.
The free upgrade to a suite!
It was gorgeous, new, modern, conveniently located, and a super value. Parking was only 6 EUR in a big parking garage (unusual for Germany). Their Strom Restaurant has excellent food, reasonably priced. The room was clean, big, well-appointed, and had a nice big bathroom and a great view. I couldn't have been happier.
Location is excellent for someone visiting Bremerhaven on business or holiday. Price is inordinately high compared to other hotels in Bremerhaven. Reason for staying at Atlantic Sail is that no other rooms in 3 star or higher hotels were available. During our stay, there was a strong sewerage smell in the bathroom coming from the air circulation or plumbing system. This was not the case with the heating/AC system. A comment at the desk on checkout revealed that a number of guests had complained about the foul odor. No price adjustment was offered to compensate for having to tolerate the odor when using the bath facilities.
Cool design and good breakfast. Nice new rooms and a very nice view The bar should be on the top of the hotel, not in the first floor
It was o.k. generally spoken No - although I spent just one night
I was very pleasantly surprised with the good standard of the hotel. I really loved the location and access to restaurants in the vicinity. The breakfasts were the best we had in the whole of Europe during our month long trip. We had a double and a twin room and were 4 adults in total and none of us had any complaints
The view over the harbour was great, the room OK. It was quiet and the bed was good. Breakfast was good. The bathroom was not really confortable. The toilet was behind the door below the shaving mirror. The shower curtain was dark, and with no light in the shower cabin I had to leave it open. And I didn't like the bedside lights.
No traffic directly around the hotel, several restaurants in the neighborhood, good connection to motorway and roads, fresh air at night (you can open the windows), no parking fee We expected some discount when staying several nights - no other negative points
Excellent secure bicycle parking. Receptionist very helpful giving us train information.
I liked the scenery , the restaurants and a few shops being within walking distance. I did not like that the grounds in front of the Hotel were used for unpleassant noisy entertainment (on week-days) until midnight.
Location. It was a very nice hotel sitting directly on the dock, with many ships nearby.
Fantastic views of the river. Great restaurants and museums.
The view was great.
Very helpful and friendly staff with excellent English.
Really close to major sites in Bremerhaven. The breakfast is really nice and the hotel staffs are friendly and helpful. They should have provided free wireless internet service.
The hotel was just right, the staff were very helpful. No
Staff very helpful
The staff is very helpful and friendly. Location is great to City. The shower tubs were not good ( Room 70). Shower splash wall is dangerous. Do not stay in place and have to ber hold by hand during shower. Breakfast selection is very limited .
Helpful reception staff
The staff was very friendly and helpful. The breakfast was good, too. The decor was a bit dated.
Pleasant staff and reception. Great food and lovely breakfast buffet. Close to all the action near the waterfront and Maritime Museum. Would use again. No lift for the rooms 1 to 14!
Large room and good location (walking distance) to major visitor sites. The checking in was the best reception in our various hotel stays in Europe. Restaurant served a good dinner. Bar wasn't open in hotel - not sure why, but it would have been nice if it was. Elevator does not go to all floors though meaning heavy luggage must be carried up stairs - but still liked the place.
The staff was extremely friendly and helpful. Definately enjoyed the hotel facilities like the pool and the restaurant.
Friendliness of staff
Friendly service, great price
Friendly homely atmosphere in hotel. Only a short walk from the city centre.
very good hotel, website does not do it justice. excellent service by all staff. rooms clean, warm and pleasent.
The comprehansive Breckfast every morning ,the very frendly Hotel owners 2 brothers. and the very helpfull staff .The food in the evening was good, but too repettetive for a 3 weeks stay. it could do with a little sitting area away from your room. I would always recoment it . That it did not have a separate sitting area for long stay guests.
Excellent location; close to museums (Shipping & History museums). Lots of places to eat within walking distance. Close to main train station (7 min walk or so) and Columbus mall (20 min walk or so). Good shower. Room was small for two people, but that is typical of hotels in older buildings - so not a complaint.
Frendliness of staff lack of tea and coffee making facilities in the room
Friendly staff, good buffet breakfast, good location for both the hauptbahnhof and a comfortable walk to the important maritime museum. The free mini-bar in the bedroom was beneficial in the warm weather.
Very friendly staff, flexible
Good location, very clean, well lit. The breakfast buffet is decent and included eggs and sausages and not just meats and cheeses. Very small parking lot good for only 3 cars. If you dont get there early, you will be parking on the street.
good breakfast - convenient location
the room was very comfortable , the spa was very relaxing , the breakfast was excellent with top class service. We were unable to get coffee at 11.15 p.m. and were declined in a very gruff manner.by a waitress and head waiter.
There was nothing to fault about the hotel, everything was superb.
Very quiet hotel Good food. Elevator out of order on arrival had to climbe to the fourth floor with baggage at AGE 65,Not Good
friendly staff, good food, good location (near train station)
Spacious room, nice surprise of free cold drinks, convenient car park
Great restaurant and breakfast. Clean, quiet rooms. Very nicely located, direct in center of town. Very small room, although well designed. Bathroom was interior (windowless) and had a full glass door. Even though it was opaque, one could still clearly see through. A bit ackward.
Chef's brilliant! I have not eaten that good for quite some time. Room was big and the bathroom had both a shower and a tub.
Hotel was clean, tidy and had excellent staff. None
organized efficient helpful staff very clean comfortable rooms modern new rooms
The im-jaich boardinghouse is very conviently situated, close to the Klimahaus etc. No, but less rain would have been welcome!
The room was very wide and clean and the staff is kind.
The hotel has a nice location on the harbor and very close to many of the sights of Bremerhaven. During my stay, there was a festival going on right next to the hotel. Loud music played until 1 in the morning, which made it difficult to sleep. Had I know this, I would not have stayed at the hotel. In addition, I had booked this room because of the kitchen facility. However, I received the room for the physically challenged without a kitchen. I was told that this was the only room left.
the service, the location
Walking distance from Auswanderer museum and others. It was on the water, by harbors, boats. Quiet and secluded, away from traffic and people. Rooms were relatively large and, of course, clean. We also had internet in the room!!! NO!
Lovely large lean & modern rooms, great for a longer stay with excellent self catering facilities and amazing views. Staff were some of the most helpful I have come across, especially in helping me retrieve an important forgotten item left in the room after check out.
Wonderful location for main tourist attractions. Easy transport links. Friendly, smiling, helpful, knowledgeable staff.
The staff was very friendly and helpful. The rooms are clean and well kept. The boardinghouse has an excellent location: all attractions and shopping facilities are in walking distance.
A brilliant place to stay, with views of the water on both sides. Excellent bistro and great staff. Very well placed for all of the fascinating museums as well as the beach and sailing.
Staying in this hotel is very simple and comfortable. The location of the hotel enables approach to the most interesting part of the city (Klima haus, museums etc.). No.
Very efficient, friendly staff, the room was basic but clean and comfortable with a plentiful breakfast served for a decent time period. The hotel is about 5 minutes drive from the harbourside but if you like to walk it is easily done in 30 - 40 minutes or there is a bus stop right outside the hotel with a good, regular service.
everything was perfect
clinliness, silence, breakfast, frendliness
everything was perfect
they have simple but clean rooms, lots of parkingspace and friendly reception expensive WiFi
Thr doorkey system is very confusing.
Price - quality level perfect. Very friendly staff, who did excellent suggestion for Italian restaurant (Franco), which also offers perfect food for a nice price.
The hotel was very nice for the price, the breakfast was excellent, the staff was very friendly and professional, there are so many good things to say about this hotel. I was very impressed!
FYI, hotel have no open restaurant for dinner, but good Italian restaurant is in walking distance ( 10 min ).
Great Breakfast - very good value! Nice staff. I found the bed very uncomfortable and didn't sleep well though extremely tired. Finally slept on top of the comforter.
Very nice big clean room. Great breakfast. Good location Very bad bed.
The hotel was clean and comfortable, with a good breakfast and helpful staff. The location--it was a 25 minute walk to the shopping district, and also far from the rail station. I took a 7 Euro taxi ride from the rail station. It was the only good hotel available at the time.
Very basic hotel, but has all the necessities. Free wifi and breakfast were a bonus.
no tea and coffe making available in the room
Bathroom need some refurbishing
. very little to like about the hotel very simple, no air conditioner, tv stinks, only a few channels, all in german, breakfast is the same every damn day, and nothing to choose from, the staff not helpfull, most of the issues i had to resolve through the internet, thank god for that which is free wifi - the only good thing, not worth the money, rooms are cleaned in the morning only, the city center is located about 25 - 30 minutes walking
Would gladly stay again. Very nice business class hotel. Excellent restaurant. Friendly, helpful staff.
Location, bar & restaurant Restaurant reserved supper tables but not for guests using only breakfast. ie. Arriving back at hotel in the evening we had to wait over one hour before we could be served - some reserved tables remained empty during this period. We could have been seated and served! We made sure we didn't eat supper at the hotel from then on.
We return to this hotel every year. Here you have true hospitality, excellent beds, good food and genuine friendly staff in a lovely location.
Everything is nice, clean comfortable and friendly. Good breakfast, decent genuine evening meal We have been coming regularly for number of years but this year we were not so pleased with the service at dinner. The waitress was very busy and no desert was available. An Italian ice cream with real fruit rather than peaches out of a tin would have gone a long way. As we decided to support Hotel Dock and have our meal at the Hotel rather than going down to the lake, this was particularly unfortunate.
very friendly staff
The staff were really friendly. The restaurant was lovely. Breakfast was excellent, as were the evening meals that we took at the hotel. We were both in single rooms, which were relatively spacious and comfortable. I also liked the town and surrounding countryside.