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The professionalism of the management and staff and the friendly approach to expatriates. Convenient location Difficult to criticise your performance
The room are wonderful and very big
parking, cleanliness, good restaurant no pool inside the hotel
As a regular visitor on business by myself , I have a preference for Steigenberger. Always excellent service and friendly staff. This time I was with family for combined holiday/business trip and also for family it is a great hotel. Although no real kids facilities, the staff is very observant to a kid's needs by providing colouring books and pencils for dinner and lunch. The food was OK, but not so special. Steigenberger at Frankfurt Airport has a much better restaurant. Waiting for your drinks in the bar takes a little long as bar is not always occupied by staff.
Beautiful room and facilities with a spa and restaurant. Located close to train station and the downtown area of shopping and touring.
very nice hotel, nice surrounding, just at ease
Location, facilities Not really a five star hotel; more like 4 star
The location is excellent and the staff were all very friendly. The breakfast was delicious and the room to an excellent standard!
We had a very good overnightr stop at the Maritim and enjoyed our stay. Excellent Breakfast Buffet with very helpful staff. Secure parking in underground car-park (chargeable).
I have been staying at this hotel for the last ten years and I have always liked the hotel. It is in the centre and the view facing the park is exellent. No.
Location Tv channel were very limited, Internet should be supplied in the room as the hair dryer ( it is a must now), activities in the hotel were very limited ,
No sheets except fitted on mattress
Nothing The noise, very poor service in the bar/restaurant, additional costs for internet use (which is ridiculous) and parking, loud parties on the weekend until 2am/ 3am in the morning right under our bedroom with a lot of cigarette smoke entering our "non smoking" room
Good value for money especially for family with children. The drain empties extremely slowly in the shower room... it was like a pond when we used the shower.
Ease of booking in and out - in fact reception was well organised with very good and helpful staff. Not to keen on the buffett dinner
comfortable beds very poor shower design, water gets all over the floor. Industrial location.
The hotel looked very new, the staff spoke well english and were well above normal helpful. Safe parking in-house for 10 euro with direct access to the hotel. Very good breakfast, though it cost 19 euro which I find more than enough. The only thing I can say I didn't like about the hotel was poor ventilation on the bathroom sowhen showering the mirror got cloudy immideatly. That's a very minor dislike though:)
Excellent management The housekeeping still lacks.
Very good hotel, great staff, great food but lacks room cleanliness. However, I do recommend the hotel.
The hotel was very comfortable and convenient for my specific requirements. The lady at reception was very welcoming and very helpful.
Hotel was very great There is no smocking zone in the hotel. So the people is smocking in front of it and it makes noise during the beginning of the night. My room was up to the front of the hotel. Otherwise, very great hotel.
Clean room. Friendly staff. Free wireless internet in room. The room was very warm, and the cooling wasn't effective.
Very good buffet for dinner
Both children good stay in babybeds in the room Diner was not soo good
The service by the staff at the checking desk. For a small town, the area is very nice and a lot to do.
The hotel management were very cooperative and approach our needs. the location was excelent few minutes from the train station which took us 15 minutes to the fair ground. no.
The room was nice and comfortable. All hotel rooms have not air condition.
The quiet and the central location of the hotel.
Balcony was great; Breakfast was great
Big and nice room facing the beatiful park (a little noisy because of the street traffic). Good breakfast. The bed sheet and pillows covers were not changed at time.
Spacious & generally very quiet. Central location opposite park. Excellent breakfast which was served over a long period. Kitchenette Bedroom of Suite 114 directly above breakfast kitchen - noisy from 6.30 onwards. Kitchenette had no pans or utensils of any kind
Very comfortable room - Nice location - Parking in the hotel but also outside in the street (parcometers). Very good breakfast.
the room was very hot, had to keep the door to the balcony fully opened
A good centre for my needs and a very good breakfast
Quiet hotel and good location
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
Value, location Staff not that friendly
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
They charged additional for breakfest!
Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
I thought the buffet breakfast at 15 euros was a bit expensive.
the breakfast the diner was very bad
No complaints at all. I would stay there again Restaurant a little limited in its menu. Not near the centre of Oberursel - you need a car to get there.
Smiling and friendly staff, spacious rooms, quiet location, excellent dinner restaurant.
It was easy to find. It was close to station. So, I was able to use the train from Frankfurt.
It is unique with its 18th century design. Felt like you were transported into the past. Do not miss a tour in the park. The mattresses are too narrow.
The pretty surroundings and quiet nights were so impressive. Hotel staff is very nice. Michael lent us a book when we wanted to explore the Hessenpark. No.
The hotel is very clean and greatly positioned - close to the S-Bahn station. Breakfast was very good. In the room we also have a small kitchen (did not use it too much but it gives further opportunities re eating).
We had a corner room with lots of windows and a beautiful view.
Good clean nice hotel. Close to train station easy conveyance. Very near to a famous Club- Oase.
Everything was good nothing
We liked everything,there was one of the best breakfasts we have ever had,the hotel staff was very helpfull,we got very nice large apartment insted of double room for the same price,we would recommend this hotel
Good spacious and well equiped rooms. Clean and functional. Friendly staff. Good location to stop over to and from Frankfurt. Better directions to and from motorway
The cleanliness of the room the facilities in the room and the lovely breakfast Nothing
Reasonable and comfortable accommodation Not open 24 h a day
Great service by the staff, nice breakfast in the morning. a little hard to find at night, even though GPS led me right there and I called the hotel from behind the hotel.
No unpleasant surprises. very good bed. The neighbour had the TV on most of the night - not much to do about it
central situation, nice staff, good bathroom, good breakfast uneven floors (easy to trip), would have liked an indoor swimmingpool
Spacious room in quiet location with a very freindly staff for a great price! Convenient to the spas and downtown...etc. We will return again. none
Receptionnist very friendly and helpful. Room was very clean and large which is not European standard. Usually in Europe, hotel rooms are very small, but in this hotel I was very satisfied with room and receptionist. Also breakfast was very nice. Price is a bit higher than other hotels around but it's worth of it
very friendly staff,next to kurpark and city.
The staff knew exactly whom we were and were very helpful.
i was unexpectedly upgraded to a suite, which was very comfortable. Rooms are quite spacious in comparison with many German hotels. Also, the combination of both shower and bathtub was exceptional. Small and high window (I am a short person!) gave me no view of outside.
Extreme noise during the night hours due to local traffic on the street side of the building.
The hotel has been tastfully redecorated recently. The rooms are large and comfortable. From the breakfast room, the view of the park and pond is splendid. Furnitures and fittings are high quality. It has the feel of an aristocratic home rather than a hotel. You do feel like guests on the grace of the owners, who stay on the property.
Helpful reception loaned me a map. Rip off internet charges in the rooms
The hotel was very peaceful and relaxing. The staff were very helpful. Booking website said that the hotel was 7.5km from Kronberg - it was more than double this distance.
This was advertizet as ski hotel but there was no skiing
The only thing good about this place is it's close to downtown. Nothing else When I booked the hotel it said there is a kitchen but when I checked in, the guy asked for extra 10 EUR per day! By the way no body was at the front desk until 4PM! For American and Canadians,don't use Priceline or booking.com to book hotel in EU!
Everything was just perfect !! nice host and very devoted. we really appreciated her kindness.the house is simply beautiful and the rooms are cute. the breakfast is marvellous !!!! 100% satisfaction Just the bed' sheets were not very confortable and the beds a little noisy. but this is just a small detaiul; no problem at all.
The room was simple but very clean and with a very nice furniture. The lady of the staff was very helpful.