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Courteous desk attendant...
The staff is overwhelmingly friendly, knowledgeable, welcoming and helpful. No question goes unanswered, no issue is left unattended. This is a warm and wonderful "home away from home" which we look forward to everytime we come. Breakfasts are superb!
The friendly welcome and treatment of the hotel staff as well as the great location.
The hotel is actually inside the old city wall. At the rear of the hotel, the inner city shops and gasthuases were very nice and in easy walking distance. The rooms were clean and quiet. Elevator access is a huge plus.
Very central location but quiet, atmospheric hotel. Spacious room (2-bed room with 2 extra beds) just for our needs, very good beds.
The friendly staff
Clearly the best hotel in town - and a very pleasant experience it was. A very nice staff and good breakfast, with immediate access to the town's very active square. Parking is limited on site - but apparently available nearby. We had a "superior room" - which all in all was fine, but in this case it also meant an unmade extra bed - which is always a bit tacky.
It is almost like going home now when we stay at Am Tor. It is so convenient for this beautiful town's walking street with it's eating and drinking facilities. The Euro 2008 Football coverage added to the enjoyment and had none of the thuggery of an English equivallent. The parking is a bit tight, but luckily we didn't have to move our car from when we arrived until we left
This is a delightful hotel in the very centre of the town - a very old historic building kept in impeccable condition with every comfort, helpful staff, a very nice cosy atmosphere, excellent breakfast. Thoroughly recommended.
everything was good no
The staff here are wonderful! The Bistro is the perfect place for a beer or a quiet cup of coffee. Great location, and wonderful displays of the history of the city wall.
Very nice facility with great staff. Would recommend to anyone.
Nice modern room, the wireless isn't free but very reasonable, and the excellent breakfast buffet. The restaurant was pretty pricey. The walls in the rooms are a little thin. I clearly heard the guest in the next room visiting the bathroom.
The hotel was very nice and clean, the staff was very helpful, the breakfast was very good, and the location was very convenient to the downtown area. All in all it was a very pleasant experience.
The room was neat & tidy. The breafkfast served was not of "4 star" quality. I would like to have a watercooker in the room.
We had a wonderful experience and highly reccommend the hotel, especially the Junior Suite
Breakfast is excellent. Proximity to downtown is an attraction. Courteous, professional staff. Underground park garage entrance needs to be cleared to allow easier access. Cars were often parked too close to the entrance to allow larger vehicles to access the garage easily.
Very nice hotel, very clean room. Outstanding breakfast buffet.
The room was OK, breakfast was good and that's about everything which was positive. The restaurant wasn't open during the weekend and in the city center there wasn't much open either. Some information about open restaurants or recommendations would've been welcome.
Very nice hotel staff and the WIFI. Great food and drinks. Did not like the pillows.
The one young lady who worked the front desk (for what seemed always) was very nice, knew enough English to help at all times, The heat from the radiators was not on and we needed to have portable heaters, though they were very quick in responding to our needs. The only reason a fair and not good was given was due to the heat. The rooms (jr suite) was good sized and the maid staff were very friendly
I enjoyed everything about the hotel from the friendliness of the owner/staff to the attention to detail on making their guest comfortable. The only comment I would make is that the wireless internet was not accessible from the rear building where my room was located. I had to come down to the lobby to do some work which was a little inconvienent.
Clean. Free parking. Friendly service.
The hotel staff was very friendly and helpful. Rooms were well maintained and just what a business traveler needs. Access to the hotel parking area and parking availability were the only things that I would say were not up to the level the rest of the hotel provided. It wasn't that they were bad but getting to the hotel parking lot from the bahnhoff, was difficult with no left turn lane, and parking spaces were tight.
I enjoy everything But the staff was exellent specially the owner of the hotel.
Quiet hotel, good location, very clean, efficient staff None
the hotel was very clean and comfortable
Courteous/friendly staff, good breakfast, convenient location, excellent free internet, spotless cleanliness, great balcony, good parking, elevator for hauling bags. No refrigerator. The room was a little tight on space.
Very nice, family run hotel with a personal touch. The staff was very accomodating. The restaurant menu and food were outstanding.
Friendly staff. Nice decor. Comfortable lobby, restaurant. Nice breakfast. Very modern bath in room. Not much storage space for clothing in the room.
Friendly staff, well-appointed rooms, good breakfast
Very clean, staff very friendly, nice rooms Heater in bathroom did not work--bathroom was freezing. Wish the mini bar was well stocked (just had a few juices and pretzels). Should also have a wine bottle opener in mini bar, maybe a few other utensils.
Nice room, comfortable bed, terrible pillows. The resturant and bar had been fully reserved by a wedding, something I was not told before I arrived. A bit inconvenient to have a large party one floor below, and they did not stop at 9pm...
The room was very nice, well decorated, and the staff was super friendly. It provided good access to Grafenwohr. The parking availability could be better.
absolutely recommendable, friendly receipt, nicely furnished room with a lot of place, excellent food (star level), free Internet, enough parking bays around the house, distinct the extensive breakfast refreshment bar which leaves open no wishes; over again with pleasure
Clean and big rooms. The beds where to hard and there were some noise from the road.
Landlady was fantastic arranging breakfast at 06.00 during a sunday! Hotel was a little bit damp
Very silent and quiet place. Nice and clean room. Nothing at all.
It has a bad location between two busy main raod. Too mucn noise.
Great staff. Rooms clean, spacious, easy to get to and quiet. Nice courtyard for coffee or dinner. Good location. Easy and free parking, Great breakfast.
Friendly family run hotel
good serwed food, good beer ,service spoke english on low level ,but you can agree main questions. Very cosy,small hotel.Good value for money.Good location for visitors - close to shopping centers.