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For Baden, the location is excellent: extremely quiet location with beautiful gardens all around yet minutes to everything. A perfect oasis. The building itself is grand: the pictures are exactly as it is. The attentiveness of the staff to our questions was superb. For English-speaking travellers, this is a bonus. We highly recommend Villa Gutenbrunn, especially to mature travellers wanting a peaceful break from the hustle and bustle of European cities or those who like to combine hiking with sightseeing. A wide range of walks, short and long, can be accessed directly from the hotel. This is truly a unique hotel in a beautiful place. Our room in particular (room 221) was extremely gracious. As Australians, we would have liked tea and coffee making facitlies in the room.
Very attentive personal. Quietly place. Good bed and pleasant breakfast. Very convitient that they have a tonnel to a spa.
Hotel facilities very far from those required for a 4 star hotel. No refrigerator in the room, no air conditioning, no luggage ramp. Used carpet an furniture, poor breakfast, difficult internet connection, useless staff. Much too expensive. Definitely not stay here again.
Hotel staff were great. Breakfast was good. Pride of owner in making sure everyone was well cared for, went out his way for us. none
Big , shiny room, very elegant breakfast, accompanied by soft music. The hotel is connected to a spa and we received towels and shower robes from the reception. Behind the hotel,there are beautiful path through the woods, for those interested in biking
The wonderful friendly atmosphare and attention I received from staff as well as the owner himself! The flair of being put back in time! The views into the park. The favourable location! The access to the Roman baths. Just everything! Just a little noisy at times, as every sound re-bounces on the tiled floor. The music, specially at night time when coming home, was too loud, it really should be more soft in my opinion. But the choice of music was very good!
overall relaxed ambience and sense of space and local history, very pleasant breakfast, and ready access to the spa facilities next door ( however see comments in next section) noting that the hotel is physically connected to the spa next door, and the cost of the hotel, suggest that 'complimentary' access ( say, once per day per person) to the spa facilties be included in the tariff
Services The smell of the pillows and bed lingeries is terrible. Change the pillows.
The wonderful park insidwe position. Absence of diet and child's menu. The restaurannt is in general inadequatly expensive.
Great pampering hotel,most facilities free,beautiful location including gardens, amazing breakfast. Large room with bath and shower and french doors opening onto balcony with chairs.Close to town with good local restaurants. Mineral baths in town good and open late. Restaurant menu in the evening was unappetising to us so we went into town. We noticed the restaurant was almost empty and it was expensive.
The staff were amazing - friendly, efficient, helpful. The spa services (while expensive) were so luxurious that we still felt value for money, And the food was fantastic!
The location of the hotel is perfect - there is a huge park with a rosarium just in front of it, the interior of the hotel and the rooms is excellent, the staff is extremely helpful and the spa is wonderful and empty! The bathrooms could be bigger (in the superior room it is rather small), bit this is not something the hotel can actually change; the breakfast could include fresh juices
the location room was very small and not like the photp displayed
very polite and helpful staff at the hotel, excellent spa area, substantial breakfast No,
Very nice Chateaux, friendly staff, good breakfast and nice clean rooms The possitive comments are far more important than this downsides, but maybe they can wrk at these remarks. To little parking place. During our stay there was a storm and many shutters were slaming whole night long. Something the staff could check in the future.
The staff was really nice. Even though Christina messed up our booking, the lady at the front desk was very helpful and gave us un upgrade (a suite instead ob a superior room). Breakfast was great. The hotel location is very good - close to the center of Baden, but still far away enough to be able to escape. The rosarium and Doblhoffpark are very pretty. The person who confirmed our reservation. She confirmed that we would have a room in the old building with a balcony. Upon arrival, we were told that Christina should have known better... there was no such room available due to a wedding. After we told the nice receptioninst that this was our wedding anniversary weekend and we specifically booked the 'old' room, she made a couple of calls and gave us a suite - in the new building. The plus is that the new building is air conditioned and was very quiet.
The spa! It was a new facility and just lovely. The staff were great. The grounds were pretty and adjacent to a fabulous rose garden. The rooms were not as clean as I want. The bath had a shower but was not really designed for one and water sprayed everywhere. The rooms looked as though they had been well used since they were renovated. Most guests and staff smoked a lot so it was hard to get away from cigarette smoke, although our room thankfully was a non-smoking room.
God breakfast buffé and beautiful suroundings. Very good for a relaxing weekend Maybe they should have earplugs in the bathroom because it was party at the Casino next door every evening...you did hear the music but it was ok
The location across the wonderful Kurpark and only blocks from the City Centre. Very pleasant staff and good selections at the breakfast buffet. some technical problems..small...need service.
They have a really great menu in their onsite restaurant and the food was lovely. The room was not really what I would call 3 star – it was extremely small, very dated and really in need of some money spent to bring it up to a 3 star standard (sheets had holes that head been patched but very uncomfortable).
Access to restaurants. Hotel and room smelled of cigarette smoke
We've returned from the Italy and stay for one night in this hotel and it was Excellent!!! Especially, in comparison with Italian hotels. All, staff, room, location is superb. Breakfast is not so rich, but for this money it's also excellent. We will recommend this hotel to our friends, definitely. No such things.
Quiet place with delicious breakfast and very friendly owner.
Very close to A2, friendly service, good mattress, quiet place. The hotel has been refurbished, but it's the old building, so rooms may look somehow strange. Anyway, the hotel is run by the same family since 19th century, and it;s worth to see how real family business should look like :) A little bit overpriced, but for one night it's ok.
Room was really big, and quite recently renovated. There were lots of free parking places in front of the hotel. Located at the city center, but also not far away from Vienna or country side. Our room was not cleaned under the bed. Breakfast could have been better. Sound-proofing was not the best. We could hear people walking at the corridor and speaking in the neighbouring room.
Very nice family hotel, the owner cares about the guests and is always around to help and to chat. The breakfast on porch during nice sunny day is to remember. The rooms with terrace are more appartment that usual hotel room - very comfortable. With 20 minutes to Vienna and laying on the wine road the place of hotel is very strategic for holidays. Highly recommended. The bed sheets are the only thing that should be improved, but we had the same experience with other family run hotels. But definitely not something to disturb the stay.
It was very pleasant stay with friendly staff and comfortable rooms.Very good breacfasts.Swimming pool in SPA with mineral water is just opposite the hotel
Family handled, excellent service and good food. Rooms are comfortable and wide
Very kind people. quiet, relaxing, happy to help you. Quiet and comfortable
It is extremely well designed and an example for many other hotels. The price was very reasonable for the high quality.
The hotel needs to be refurbished, outdated design, smelly and dirty toilette and bathroom. Extremely high price for the quality. Baby bed quality was terrible.
Excellent staff,very good half board dinner, hotel very well located, quiet place, room very clean
Food, location, comfort of room No
very nice spa; good location for hiking; near train station poor service, especially at the breakfast buffet
The best place of this village Nice accomodation in beautiful countryside, but price / value was not well balanced
spacious spa, near trainstation, good infrastructure not enough staff in charge of the breakfast buffet, staff overcharged and stressed; communication problems; staff generally not too friendly; impersonal atmosphere;
easy check in breakfast is in different location
Good Hotel for short stay. Easy to find. Littele bit noisy due to nearby Heliport.
Room was cean and comfortable. Free internet in room was great. No negative comments.
hotel staff, clean rooms hooks in bathroom missing
the property there is no window at the room
Easy access to the hotel from the motorway - with good signage. Breakfast was very good value for money, not a huge choice but certainly enough. On the weekend it got very noisy from a group of teenages blowing horns and screaming outside the door 2am. The hotel staff did nothing to ensure other hotel guest are not disturbed.
cleanliness of the room, easy check-in and check-out there are not indications and details about the use of PC+TV
Near the Arena Nuova, Aqua Nuova one bed mattress on double bed
Easy to reach, close to the highway. Good value for money.
1- Internet conneciton 2- Location the ventilaiton of the unit is poor, only a window above the door can be partially opened.
location is perfect.
Convenient location close to the train station, but far enough away to avoid any traffic noise. Quick check-in and check-out. Breakfast included in price and reasonably good quality. Spacious rooms. Very soft and simple beds. Small bathroom which had a little "do it yourself"-style. Internet PC in lobby costs 1,50 Euro for 15min.
The hotel offers a plain service without much frills, however, nothing to complain about, it was OK overall. Small rooms.
The staff were friendly and helpful. The lighting in the rooms is poor.
would like better separation from smoking area
It was very good for our purposes. We loved the automatic shutters! The breakfasts were excellent and the service friendly. There was no one on site to deal with problems, except during breakfast hours, and maybe the rest of the morning. We didn't see any active pizza restaurant, although it was supposed to be that. Our code didn't get us in on our late arrival the first night
that the hotel was in easy access of shops and bus and rail services the size of the elevator a bit small
Very good buffet breakfast. Central location, clean comfortable room. My third visit to the Zentral. Shower screen difficult to place in position.
Friendly staff, good breakfasts & free wi-fi.
super location, kind staff
Location in picturesque square with access to shops and market. No coffee making facilities in the room although there was a mini-bar. No 'Do Not Disturb' sign and no way of securing the door (.e.g Chain/Bolt) other than leaving the key in the lock.
It was very Zentral ..... everywhere in walking distance Bar service would have been nice occasionally but probably not good for them with other bars, cafes in the area.
Locations; in the center of the citty Very old &bad smelling...Horrible food
The hotel is located at the center of the town, staff was multilingual and very friendly. Internet WI-Fi was reliable and fast. Breakfast (included in the payment) was perfect. The hotel does not have a parking lot next to the building, we parked our car on a church parking in 3 blocks for free.
Hotel should be restored. Parking is 200 meters away!
Spacious room No hot water from the shower in the evening, only worked in the morning. This is the only reason why I can't recommend it (unless you like cold showers).