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Very friendly and helpful staff, service orientated
The fact that was really located within a castle The size of the beds- they were way too small
Beatiful hotel at beatiful city, good food, good parking, good location, good service.
Beautiful location but the rooms require upgrade. There isno minimal luxary..
It was in a lovely location with good facilities and well appointed. The restaurant opposite was very nice too, as was the locally brewed beer. Not enough English literature / advice; parking was very confusing.
Food good, choices for vegetarians. Swimming pool, sauna and fitness room good. Breakfast good. Parking good. Easy to find. WiFi in room but by subscription. Only 5 German channels on TV.
Nice environment. Staff is very helpful. Good price/comfort balance It would be easier to have WIFI in all rooms
quiet too hot on the 3rd floor and bad ventilation. loud when windows are open
Location is remote, peaceful, and quiet. Lack of things to do near by, but one could drive to Limburg or Cologne to spend the day. Also, the single accomodations are small, not something you would expect in a large castle/hotel.
Nice and friendly staff, very good breakfast, great location as a part of the castle and very good atmosphere.
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
there was a problem with the e-keys. they didn't work.
Great food! Nice pool.
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
Nice hotel with fair price Breakfast too expensive (15 EUR per person)
Close to the old town of Limburg. Free parking. The price of the breakfast is excessive.
Friendly hotel ideal for families very close to the centre.
Staff were very helpful
convenietly placed for the old town, with a good range of restaurants Lack of restaurant facilaties
Ease of finding & parking: close to town.
Cleanliness and big quiet room. Very good breakfast. We discovered with pleasure the center of the old Limburg and the multiple italians restaurants!
Beautiful historic City
Convenient to town centre Poor value for money. Bar area uncomfortable Lift out of service Breakfast choice limited and expensive.
availability of a smoking room, quiet and comfortable room Wrong telephone number provided, it was impossible to call the hotel. Name of the hotel on the building was not Arcadia, but Tulip, there was no explanation, I circled the area three times before somebody told me it is the right place. If not for the geographic coordinates used in sat-nav, I would never find the hotel.
The area for dining in the hotel was extremely noisy with loud singing and general noise which at times was rather intimidating. The staff made no real effort to keep the noise in check.
Am a regular visitor to the hotel, 1st discovered it several years ago and I keep going back as I have never had a bad experience with it. As always on this visit my room was clean, spacious and comfortable. Staff were as always polite and friendly and the inclusive buffet breakfast got me my days off to a good and tasty start.
Very friendly staff; good value for money hotel. -
Cleanliness, cancelation poclicy, and helpful staff. Wireless Internet is not available freely, and it is far from any avaiable restaurant.
Convenience of hotel location, standard of facicities and friendliness and politeness of the hotal staff
It was close enough to get to the Frankfurt Airport by car: about 45 minutes. Breakfast was wonderful, easy to park car, dinner moderately priced: good food. Hosted offered menu in English
Very quiet location, restaurant and service are very good, excellent breakfast choice. Personnel is friendly. Rooms are impeccable. Free parking facilities. About 10 minutes drive from A3-motorway.
As a businessman the hotel is ideally situated for the customers I visit. It also came as a recommendation from one of these customers. no
The hotel was in a great location, the staff was nice,room was very comfortable; best part was the shower was separate from the toilet. Extra sinks made it nice also! Definitely recomend.
Excellent location. Room decor eccentric but interesting. Staff friendly and helpful After I received confirmation of the reservation from active hotels the hotel sent me an e-mail saying my booking had crossed with a bobking they had made with a large party. They did however manage to find a room the next day and I was able to take up my original plan. I do not know whether this was the fault of you or the hotel but this kind of problem should not happen.
Location within pedestrian area of Limburg
Great central location and helpful staff.
The location of the hotel in the center of Limburg is perfect for my purposes. Very friendly and competent personnel. Even the standard rooms are well equipped and of decent size. If you're still hungry after having left the breakfast buffet, it's your own fault. You just have to have dinner at the Restaurant de Orusse at least once during your stay - excellent cuisine. Does the above really sound like there was anything I didn't like? :-)
location nice. Would be nice to have Wireless internet
The location is excellent for the town and the Lahn. Good restaurants nearby as well as an excellent restraurant in house. Would recommend it.
In a great location being on the edge of the old town and next to the river. The room was basic but functional and therefore adequate. The owner who was there at check in was very welcoming and helpful but the staff in the morning (especially in the breakfast room) were surly and quite unfriendly. Would have been nice to have the opportunity to have breakfast on the terrace. Dirty and stained bedroom carpet, it's the reason that we only gave the hotel a 'fair' rating for cleanliness.
Nice location, clean, friendly, good food
Spacious room, great location, excellent breakfast.
Attractive 3 story buiding in quiet part of town within easy driving distance to old town. We were the only English speaking guests.
Very friendly staff and good location for travelling Shame they do not have a full restaurant service and also the room key devices are terrible - please bring back swipe or traditional keys.
We only stayed for one day/night but enjoyed our stay. The hotel has no restaurant but is only a 15 - 20 minute walk from the beautiful city center where there is an abundance of restaurants, cafes and bars.
The bill was paid before our arrival by credit card, but we liked to pay by cash. Then we had no possibility of choice.
Clean rooms, although they had a strong odor of cleaning solution. You pretty much have to drive to the downtown area. The rooms also smelled like cleaning solution.
Price Location (within 2 minutes from A3) Room (good size, modern, good shower) Friendly and helpful staff Location (industrial environment), but if you just need a hotel to sleep and continue your journey (like me), that should be no problem
this is a very basic, but comfortable and clean hotel. Good for a short visit
Clean, freindly staff, comfortable rooms, quiet Frozen pizzas not fresh sold in restaurant
Hotel was modern and comfortable - reasonably priced. There is a nice "Winter Garten" area. The hotel and surroundings were very neat - and the environment was quite calm. Dinner was not available at the hotel (at least the night when we were there) - just drinks and frozen pizzas. It didn't really matter in the end - we went into the city and had one of the best Thai meals ever :-)
stop over on way to hungary location and standard good for purpose
we liked to stay there, good food and good breakfast
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
Helpfulness of staff
good situated, friendly staff, very functional rooms = just what you want
Excellent location in centre of Wetzlar. Hotel restaurant above average.
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
The pool Not a good holiday destination
swimmingpool and sauna complementary, longer breakfast hours (till 10:30)
it was clean and nice the cleaning staff was knocking on the doore before 9 oclock
Restaurant and service very good Small room
We got the apartmentroom in the other house and it was big and good. Many steps. Good breakfast. Free parking If you need an elivator you must get a room in the mainbuilding.
Kind personel. Rooms very clean. Good bed! Small bathroom.
Charming hotel with a long history, great location, lovely tower suite with large bathroom. Extensive breakfast and very friendly staff. We'll certainly come back.
good reception and sympathic, capable and motivated personel. Rooms impacable clean, good bed and pillow. The best nightrest I had in a long time. Calm environnement which makes it a wonderfull place to come to rest. Not many restaurants and cafés were open at the moment of my one day stay.
The Staff was very Friendly and Professional. The Room was Clean and well kept. The Breakfast was perfect. The Hotel is in a very central location to everything in Braunfels. I would recommend this to anyone traveling to Braunfels.
The staff was exceptional and had arranged a tour for us as part of our family was from new braunfels, Texas. Our guide was exceptional and I really loved the way he included our teenagers in the conversation while on tour. Wish we could have stayed a bit longer.
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.