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Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
there was a problem with the e-keys. they didn't work.
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Great food! Nice pool.
Cleanliness and big quiet room. Very good breakfast. We discovered with pleasure the center of the old Limburg and the multiple italians restaurants!
Ease of finding & parking: close to town.
Friendly hotel ideal for families very close to the centre.
Nice hotel with fair price Breakfast too expensive (15 EUR per person)
availability of a smoking room, quiet and comfortable room Wrong telephone number provided, it was impossible to call the hotel. Name of the hotel on the building was not Arcadia, but Tulip, there was no explanation, I circled the area three times before somebody told me it is the right place. If not for the geographic coordinates used in sat-nav, I would never find the hotel.
Beautiful historic City
Close to the old town of Limburg. Free parking. The price of the breakfast is excessive.
Convenient to town centre Poor value for money. Bar area uncomfortable Lift out of service Breakfast choice limited and expensive.
Staff were very helpful
convenietly placed for the old town, with a good range of restaurants Lack of restaurant facilaties
Very friendly and helpful staff, service orientated
quiet too hot on the 3rd floor and bad ventilation. loud when windows are open
Nice and friendly staff, very good breakfast, great location as a part of the castle and very good atmosphere.
It was in a lovely location with good facilities and well appointed. The restaurant opposite was very nice too, as was the locally brewed beer. Not enough English literature / advice; parking was very confusing.
Beatiful hotel at beatiful city, good food, good parking, good location, good service.
Location is remote, peaceful, and quiet. Lack of things to do near by, but one could drive to Limburg or Cologne to spend the day. Also, the single accomodations are small, not something you would expect in a large castle/hotel.
Food good, choices for vegetarians. Swimming pool, sauna and fitness room good. Breakfast good. Parking good. Easy to find. WiFi in room but by subscription. Only 5 German channels on TV.
Nice environment. Staff is very helpful. Good price/comfort balance It would be easier to have WIFI in all rooms
Beautiful location but the rooms require upgrade. There isno minimal luxary..
The fact that was really located within a castle The size of the beds- they were way too small
The pretty surroundings and quiet nights were so impressive. Hotel staff is very nice. Michael lent us a book when we wanted to explore the Hessenpark. No.
It is unique with its 18th century design. Felt like you were transported into the past. Do not miss a tour in the park. The mattresses are too narrow.
Location within pedestrian area of Limburg
Excellent location. Room decor eccentric but interesting. Staff friendly and helpful After I received confirmation of the reservation from active hotels the hotel sent me an e-mail saying my booking had crossed with a bobking they had made with a large party. They did however manage to find a room the next day and I was able to take up my original plan. I do not know whether this was the fault of you or the hotel but this kind of problem should not happen.
The hotel was in a great location, the staff was nice,room was very comfortable; best part was the shower was separate from the toilet. Extra sinks made it nice also! Definitely recomend.
Great central location and helpful staff.
The location of the hotel in the center of Limburg is perfect for my purposes. Very friendly and competent personnel. Even the standard rooms are well equipped and of decent size. If you're still hungry after having left the breakfast buffet, it's your own fault. You just have to have dinner at the Restaurant de Orusse at least once during your stay - excellent cuisine. Does the above really sound like there was anything I didn't like? :-)
Friendly staff, nice restaurant, lovely location
very friedly staff, beautiful hotel in old building
the charme not applicable
Everything was very good, but we particularly appreciated the excellent, amiable service, the comfortable room, the delicious meals in the restaurant and the attention to detail. All the staff worked as a team to make our stay enjoyable.
Nice atmospher & friendly staff Try to avoid a GF room as the courtyard can be noisy until late in the evening
service and excellent food no
Spacious room, great location, excellent breakfast.
location nice. Would be nice to have Wireless internet
Nice location, clean, friendly, good food
In a great location being on the edge of the old town and next to the river. The room was basic but functional and therefore adequate. The owner who was there at check in was very welcoming and helpful but the staff in the morning (especially in the breakfast room) were surly and quite unfriendly. Would have been nice to have the opportunity to have breakfast on the terrace. Dirty and stained bedroom carpet, it's the reason that we only gave the hotel a 'fair' rating for cleanliness.
The location is excellent for the town and the Lahn. Good restaurants nearby as well as an excellent restraurant in house. Would recommend it.
Helpful reception loaned me a map. Rip off internet charges in the rooms
This was advertizet as ski hotel but there was no skiing
The hotel was very peaceful and relaxing. The staff were very helpful. Booking website said that the hotel was 7.5km from Kronberg - it was more than double this distance.
Some of the staff spoke english, friendly service and relaxing atmosphere There was no secure parking for a motorcycle as requested, had to leave it on forecourt at front of hotel (ideal for cars).
the staff was very friendly. I was a quick walk to the city center and the the german dinner was really good!
Very convenient for the center of Wetzlar. Nice rooms. Good restaurant.
Helpfulness of staff
good situated, friendly staff, very functional rooms = just what you want
Excellent location in centre of Wetzlar. Hotel restaurant above average.
Close to the old part of the cuty. Not expensive. Ratio price/quality is ok.
we liked to stay there, good food and good breakfast
Clean rooms, although they had a strong odor of cleaning solution. You pretty much have to drive to the downtown area. The rooms also smelled like cleaning solution.
Very friendly staff and good location for travelling Shame they do not have a full restaurant service and also the room key devices are terrible - please bring back swipe or traditional keys.
Price Location (within 2 minutes from A3) Room (good size, modern, good shower) Friendly and helpful staff Location (industrial environment), but if you just need a hotel to sleep and continue your journey (like me), that should be no problem
Hotel was modern and comfortable - reasonably priced. There is a nice "Winter Garten" area. The hotel and surroundings were very neat - and the environment was quite calm. Dinner was not available at the hotel (at least the night when we were there) - just drinks and frozen pizzas. It didn't really matter in the end - we went into the city and had one of the best Thai meals ever :-)
Clean, freindly staff, comfortable rooms, quiet Frozen pizzas not fresh sold in restaurant
The bill was paid before our arrival by credit card, but we liked to pay by cash. Then we had no possibility of choice.
stop over on way to hungary location and standard good for purpose
We only stayed for one day/night but enjoyed our stay. The hotel has no restaurant but is only a 15 - 20 minute walk from the beautiful city center where there is an abundance of restaurants, cafes and bars.
Attractive 3 story buiding in quiet part of town within easy driving distance to old town. We were the only English speaking guests.
this is a very basic, but comfortable and clean hotel. Good for a short visit
The Staff was very Friendly and Professional. The Room was Clean and well kept. The Breakfast was perfect. The Hotel is in a very central location to everything in Braunfels. I would recommend this to anyone traveling to Braunfels.
good reception and sympathic, capable and motivated personel. Rooms impacable clean, good bed and pillow. The best nightrest I had in a long time. Calm environnement which makes it a wonderfull place to come to rest. Not many restaurants and cafés were open at the moment of my one day stay.
Charming hotel with a long history, great location, lovely tower suite with large bathroom. Extensive breakfast and very friendly staff. We'll certainly come back.
The staff was exceptional and had arranged a tour for us as part of our family was from new braunfels, Texas. Our guide was exceptional and I really loved the way he included our teenagers in the conversation while on tour. Wish we could have stayed a bit longer.
Kind personel. Rooms very clean. Good bed! Small bathroom.
The hotel is in a very quiet neighbourhood - though a bit outside the city of Wetzlar. Services, including the breakfast, were excellent.
Excelent facilities, couterious and responsive staff, excellent breakfast, free internet and parking, highly recommend