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Hospitality of staff, excellent kitchen, calm location
Only 1 hour drive (car) from my hometown no
breakfast, pool in the house, superb child-pool-area, playground and play-room, free of charge baby-cot, nice surroundings for walking, ...we're coming back!
Excellent dinner and very helpful servers in translating the menu for us. Vitalis, the wellness center, it open to the public which makes the facilities crowded.
relaxed and very welcoming
Nice hotel; but no safe or minibar in rooms (even in extra confort)
There was a very beautiful park near the hotel and also a good swimming hall. The bathroom had a bad smell and the double bed was narrow.
The dilicious Kokoscream soup
Friendly staaf, Food was nice
Perfect! More than we expected to find in a Hotel, the location, the food, the excelent attention of the staff, very nice experience, I will defenitely recomend it. They gave us information about the soroundings, what to do, we rent bikes with them which was a very funny experience. Thank you for everything.
Very little; pretty average in all aspects Dated room which - at least in our situation - was not really clean. Overpriced!
Location in the middle of a Forest Nature area, easy access to some major cities in Germany, France, Luxembourg and Belgium. The staff extremely friendly and helpful, large and very clean with a nice balcony, recently renovated to a high standard with nice touches and decor. Pleasant swimming pool, Excellent buffet breeakfast and a la carte restaurant (the chef prepared a meal after closing time when we arrived late) Pool temperature a little cool, but then it is off season and very few guests utilising so can be forgiven for not wasting heating.
Staffs are kind. Free parking lot. The room is rather hot, and I coulnd't find the air-conditioning system.
Excellent rooms and restaurant, Friendly staff and good value for money.
Family atmosphere and friendly environment, good cuisine. Particulary good for family.
Not far off the motorway on way back from Austria to England.
Nice hotel, great room, beautiful place. For lunch we should go to the opening.
A dog joined our table during the breakfast. Kids were thrilled, until it started to lick its genitals. Bad heating = cold. Breakfast could have been better.
Very friendly and helpful staff. Good food and local wines albeit a limited menu. Good value and a good stopping off point for an overnight stay.
the hotel and the good service no
Spacious and comfort rooms. Actually it was a little too spacious.
freindly hotel, reasonable rooms and safe parking for motorbikes
Very clean and cosy hotel with more than good value for money. The place was quitet and would be good even for longer stay. The proximity to Luxembourg makes it a good choice when not wanting to pay the standard high Lux prices for accomodation.
Nice and clean room. Staff a bit uninterested.
very nice & clean, frindly stuff
Pleasant atmosphere: attractive situation. Rooms very spacious, clean & with many facilities to ensure an enjoyable stay. Very good food in the restaurant with friendly & helpful staff. Convenient car park on site. We love this hotel! A menu with English translation would be helpful. Noisy road nearby can be quite intrusive, but is not a major problem.
Large room with stunning view & every facility. Friendly, helpful staff and attractive hotel. Easy to find & with on site parking. Very good food. Nothing. This was our favourite of the whole week!
Menus at the restaurant are written in German only and staff does not speak English. I t would be helpfull to have translations.
good food, very clean room, very friendly staff door downstairs makes a lot of noice
Lovely location & excellent food. Room & bathroom in the annexe were large, with all you needed and beautiful view. The family & staff made us feel very welcome. Everything decorated attractively and very clean and well cared for. The passing traffic is a distraction at times, but not a problem and electric blinds exclude the noise at night.
serenity and ambience lousy restaurant service...also too much money for the location...and the attique rooms are very annoying as u end up hitting here and there
very friendly staff and beautiful location
We had a clean big room with a view on the lake. Also the sauna with view on the lake is +. All people overthere are very friendly.
the hotel was very accomodating as we arrived late it was not a problem to get a meal , very clean, breakfast great, lots of choice, nice quiet rooms, we didnt want to leave!! no
Nice Location They turn off the water to all the rooms from 10:00am to 11:00 am every day and they don't bother to tell the guests about that.
The room was lovely and the food was great.
We chose this hotel as a stop over en route to and from a holiday in Austria. The location was just about right as being approx half way between the channel tunnel and our final destination. The staff are friendly and efficient, some speaking very good English and others making do, much in line with my German which is slowly improving. The whole place is clean and inviting and the rooms are comfortable. Food is good, priced in keeping with the service and ambience. The breakfast is good continental fare, with the addition of eggs and bacon from a hot servery. We didn't get a chance to explore the town but it also appeared to be clean, with a range of local shops. Highly recommended There is very little parking at site and there did appear to be parking restrictions on the road during the week, although I don't think there are at weekends. We did manage to get into the car port area at the rear of the hotel room for 3 or 4 cars only.
The staff at the Dagstuhler Hof were amazing. Neither my wife nor myself speak any German and they went out of their way to make sure that we were taken care of and that we had everything we needed. The room itself was very nicely furnished with an amazing shower and the restaurant on premises was fantastic. We booked a "gourmet" (think that is what it was called) weekend. For the same price as similar hotels in the area we received a three course meal for both my wife and myself on both nights of our stay. The meals where phenomenal with delicious soups, entrees, and desserts. I highly recommend this hotel to anyone wanting stay in a beautiful village a short drive away from the historical city of Trier.
Very nice and large room. Excellent restaurant and nice breakfast. One gets very much for a small price. Correct service.
Although there had been some language barrier at check in time the staff was very pleasant and helpfull. The room is spacious and was very clean. I will definitely be back. Great location in town. Good value. Not really.
Very friendly housekeepers; very comfortable, spacious and cleaned room. Good breakfast.
The hotel was modern, lots of space in the corridors and rooms. Rooms were very clean. Breakfast was excellent. Good value for money. Free internet. Great loaction, 3 mins walk to Saarburg. Internet strength kept dipping in and out. Also, the hotel is only one floor of the big building seen in the pictures. You park the car in the basement then catch the elevator up to the hotel. The hotel reception closes fairly early. We arrived at 10pm and the whole building was shut up. We asked at a bar downstairs how to access the building and by chance they by chance had some keys waiting for us in an envelope, with no directions. It was a little like fort knox trying to find out way in. Great hotel, you just want to check in earlier than we did.
There was a door between my room and the room of another guest. My key was working, so I assume the same goes for the guest on the other side. Not a good feeling to know that someone else could theoretically walk into your room anytime during the whole night. Only noticed when it was already too late. No one was at the reception during the night hours.
comfortable, clean, nice location, excellent staff, value for money no
See section 1. The breakfast was excellent 1. See section 1 2. The decor would not be to everyone's taste 3. We asked on booking for confirmation that the restaurant was open on the evening of arrival and got no reply - see 1.
Super location not far from autobahn. Friendly staff and great breakfast
Breakfast was good with lovely home made croissants served. Also conveniently located - v near to Villeroy and Boch outlet centre The rooms would be more comfortable if they had air conditioning
We enjoyed the friendliness of the staff and the rooms were comfortable. The breakfast was excellent and the location on the river very pretty. Mostly, the noisy other guests who came in at 3 AM, Not much sound proofing, but that is to be expected in this kind of construction. This is not a reflection on the hotel, except that there is no one manning the desk at night.
good size and quiet Mentioned in booking: free parking and internet. No...had to buy from hotel for 8 euro a tmobile card. Free parking....had to move back and forth acrosst the river twice a day and then walk across the bridge.
The staff was incredible. Anastasia was absolutely wonderful. She was cheerful, helpful, caring... just the best!
Convenience for town, breakfast, comfortable room, parking.
Very friendly hotel in a pretty situation. Good value for money.
We were well catered for in all areas and would not hesitate to stay here again. The surrounding area is excellent too and we were well impressed by the whole stay. The breakfast was great too! Our lack of German was not a barrier as the Hotel person, though not an English speaker, was most helpful and pleasant. The apartment was roomy and quiet though quite near a main road - we had apartment 6 and would request it again without hesitation. There was free parking a short distance away and though there wasn't a lift to the apartment it wasn't a problem. We considered this Hotel an excellent value for money Hotel. No
All the staff which we were in contact with were helpfull. There was a language problem, (translation) but staff seemed to be tolerant with this. The morning breakfast was good The resturant for the evening meal was rubbish. The main meal could have been cooked for longer, the dessert little or no choice. The overal time from ordering to serving was so long we thought they had forgotten us. We thought the cook had gone home.
The food was very good
Cozy rural hotel, friendly staff. Room was spacious and clean. Good wi-fi signal. Hotel is located in a wonderful area, perfect to visit many places: Luxembourg, Trier, Moselle Valley, Saar Valley... Excellent area for trekking and clycling. In general, good value pricing. It is 5 km far from Merzig, not easy to find it if you do not ask locals. But once you know the way, easy to get there...
The room was well equipped and comfortable. The restaurant choice and quality was good. Breakfast buffet good.
This hotel is a short ride through the woods away from the Wolf Park. The pool was delicious because we biked up the hill to get there.
Very unfriendly staff. The confirmation e-mail said that check-in was till midnight, and I came before 11. There was nobody there, and only after 20 min of ringing and knocking some family member opened and gave me a room. In the morning, staff complained to me for arriving so late. I asked for an invoice, but was told that it was too early (7:30). I was supposed to pay without an invoice.
Convenient location with very good facilities
This hotel is really a hidden gem. The hospitality of the owners and the bar employees is so genuine, so real that it makes you feel like you own the home. They share everything with you, but most of all they share their feel-good sentiment. As for the location, it's so quiet, so romantic.
We liked that there was a bier garden and playground at the hotel so, after a long day, the children could play and we could have a drink.