Loverly little pension run in a friendly fashion. Very good value for money
The room had use of a balcony which over looked the beautiful woods and hillside of the Natural Park. Mrs Roswitha was wonderful to us, even though our German was limited and she spoke no English, we managed to communicate. The area is quiet, a tiny village and is perfect for a get away break, yet close enough to Hann airport if you're flying in.
Quality of food was less than average - it was very "out-of-season,.
Wij vonden niets positief aan het pension. Personeel was niet vriendelijk, voelde zeker niet als welkom. Kamer was niet schoon. Badkamer erg gedateerd en klein en stonk. Bij aankomst (na een dag rijden) wil je wel even rust en toen ging er een bouwvakker met een Kango en graafmachine aan de gang in het pension, dochter des huizes met een Karcher om de tegels schoon te maken en kleinzoon het gras maaien.'s Avonds/'s nachts nog erg laat gasten die veel herrie maakten. Deuren slaan,. over balkon lopen e.d. Voor het "balkon" (dat je moest delen met 3 andere kamers) wordt nog een euro pppd voor in rekening gebracht. Het ontbijt was heel erg minimaal en de 2 (soms 1)broodje(s) en paar boterhammen op zaterdag oud en taai.Verder veel last van vliegen tijdens het ontbijt.
Did not like dead flys and general dirt around windows, especially in the restaurant
the hotel is in a quite place with nice surroundings, a with free parking car outside. Nothing to complaint. Everyone was polite and nice.....but the main door entrance with key code is sometimes difficult to use
Nice size room comfy bed No reception staff access by key code no evening staff bar not available
Large room Check out time too early
There was a very beautiful park near the hotel and also a good swimming hall. The bathroom had a bad smell and the double bed was narrow.
relaxed and very welcoming
Friendly staaf, Food was nice
Hospitality of staff, excellent kitchen, calm location
Only 1 hour drive (car) from my hometown no
The dilicious Kokoscream soup
Nice hotel; but no safe or minibar in rooms (even in extra confort)
Excellent dinner and very helpful servers in translating the menu for us. Vitalis, the wellness center, it open to the public which makes the facilities crowded.
breakfast, pool in the house, superb child-pool-area, playground and play-room, free of charge baby-cot, nice surroundings for walking, ...we're coming back!
Location in the middle of a Forest Nature area, easy access to some major cities in Germany, France, Luxembourg and Belgium. The staff extremely friendly and helpful, large and very clean with a nice balcony, recently renovated to a high standard with nice touches and decor. Pleasant swimming pool, Excellent buffet breeakfast and a la carte restaurant (the chef prepared a meal after closing time when we arrived late) Pool temperature a little cool, but then it is off season and very few guests utilising so can be forgiven for not wasting heating.
Excellent rooms and restaurant, Friendly staff and good value for money.
Very little; pretty average in all aspects Dated room which - at least in our situation - was not really clean. Overpriced!
Perfect! More than we expected to find in a Hotel, the location, the food, the excelent attention of the staff, very nice experience, I will defenitely recomend it. They gave us information about the soroundings, what to do, we rent bikes with them which was a very funny experience. Thank you for everything.
Staffs are kind. Free parking lot. The room is rather hot, and I coulnd't find the air-conditioning system.
Large room with stunning view & every facility. Friendly, helpful staff and attractive hotel. Easy to find & with on site parking. Very good food. Nothing. This was our favourite of the whole week!
very nice & clean, frindly stuff
good food, very clean room, very friendly staff door downstairs makes a lot of noice
Menus at the restaurant are written in German only and staff does not speak English. I t would be helpfull to have translations.
Pleasant atmosphere: attractive situation. Rooms very spacious, clean & with many facilities to ensure an enjoyable stay. Very good food in the restaurant with friendly & helpful staff. Convenient car park on site. We love this hotel! A menu with English translation would be helpful. Noisy road nearby can be quite intrusive, but is not a major problem.
Lovely location & excellent food. Room & bathroom in the annexe were large, with all you needed and beautiful view. The family & staff made us feel very welcome. Everything decorated attractively and very clean and well cared for. The passing traffic is a distraction at times, but not a problem and electric blinds exclude the noise at night.
Beautiful setting on river with castle views - very special. Friendly and helpful breakfast staff. Disinterrested staff at our arrival. Had to search to find someone to check us in. Phoned to confirm family room (indicated in booking.com overview). No recollection of conversation. Allocated a singel room and charged accordingly. No flexibility to have dinner in restaurant despite being within restaurant timings.
The hotel is in an ideal location for a visit to Saarburg. Located on the River Saar and its lovely walking/biking trail, it is an easy walk into town, to the train station and the castle. The accommodations are spacious and comfortable and give a feel of a real European historic hotel, not a sterile chain hotel. Service is very good and the staff speaks fairly good English. Everyone was friendly and service oriented. Thr dining facilites are lovely and well designed. We ate breakfast and one dinner in the beer garden and enjoyed the food and the service. I would highly recommend this hotel. There is no elevator but this was not a problem for us.
The staff was courteous and friendly. The food and service excellent. And what a view of the castle!
The hotel was everything that we expected, a beautiful old 300 year old house set on the banks of the river Saar. The bedrooms are spacious and furnished to a high standard with excellent bathroom facilities and a comfortable bed. The breakfast buffet was good and the evening meal was a culinary delight. We would definately recommend this hotel and hope to return. An excellent location for a special occassion, especially in the summer when you can dine on the terrace overlooking the river. Absolutely nothing!
Charming old manor style house, idyllic situation. Friendly service. Absolutely a place to go back.
I love the close location to the train station and the quietness of the hotel. There was not one thing I did not like
Excellent value difficult to find
Friendly Staff, excellent! Limited choice on the food menu after staying 6 days
My room was OK, the food is not very refined, but prepared with very fresh ingredients.
From the outside the hotel does not look attractive - but once inside, it is an excellent small hotel with all facilities you are likely to need. Well placed for walking into the town.
Excellent hotel with friendly staff and good food.
Excellent hotel, very good restaurant for both evening meal and breakfast.
Staff very helpful & friendly
the hotel is nice but they gave me a smoking room for disabled: not exactly what I asked
This is a loverly hotel that is nicely appointed and has friendly helpfull staff
a good four stars hotel the television too old and no satellite.
Very unfriendly staff. The confirmation e-mail said that check-in was till midnight, and I came before 11. There was nobody there, and only after 20 min of ringing and knocking some family member opened and gave me a room. In the morning, staff complained to me for arriving so late. I asked for an invoice, but was told that it was too early (7:30). I was supposed to pay without an invoice.
The food was very good
All the staff which we were in contact with were helpfull. There was a language problem, (translation) but staff seemed to be tolerant with this. The morning breakfast was good The resturant for the evening meal was rubbish. The main meal could have been cooked for longer, the dessert little or no choice. The overal time from ordering to serving was so long we thought they had forgotten us. We thought the cook had gone home.
This hotel is really a hidden gem. The hospitality of the owners and the bar employees is so genuine, so real that it makes you feel like you own the home. They share everything with you, but most of all they share their feel-good sentiment. As for the location, it's so quiet, so romantic.
This hotel is a short ride through the woods away from the Wolf Park. The pool was delicious because we biked up the hill to get there.
The room was well equipped and comfortable. The restaurant choice and quality was good. Breakfast buffet good.
Cozy rural hotel, friendly staff. Room was spacious and clean. Good wi-fi signal. Hotel is located in a wonderful area, perfect to visit many places: Luxembourg, Trier, Moselle Valley, Saar Valley... Excellent area for trekking and clycling. In general, good value pricing. It is 5 km far from Merzig, not easy to find it if you do not ask locals. But once you know the way, easy to get there...
Convenient location with very good facilities
We liked that there was a bier garden and playground at the hotel so, after a long day, the children could play and we could have a drink.
See section 1. The breakfast was excellent 1. See section 1 2. The decor would not be to everyone's taste 3. We asked on booking for confirmation that the restaurant was open on the evening of arrival and got no reply - see 1.
comfortable, clean, nice location, excellent staff, value for money no
Convenience for town, breakfast, comfortable room, parking.
Very friendly hotel in a pretty situation. Good value for money.
Breakfast was good with lovely home made croissants served. Also conveniently located - v near to Villeroy and Boch outlet centre The rooms would be more comfortable if they had air conditioning
We enjoyed the friendliness of the staff and the rooms were comfortable. The breakfast was excellent and the location on the river very pretty. Mostly, the noisy other guests who came in at 3 AM, Not much sound proofing, but that is to be expected in this kind of construction. This is not a reflection on the hotel, except that there is no one manning the desk at night.
Super location not far from autobahn. Friendly staff and great breakfast
We were well catered for in all areas and would not hesitate to stay here again. The surrounding area is excellent too and we were well impressed by the whole stay. The breakfast was great too! Our lack of German was not a barrier as the Hotel person, though not an English speaker, was most helpful and pleasant. The apartment was roomy and quiet though quite near a main road - we had apartment 6 and would request it again without hesitation. There was free parking a short distance away and though there wasn't a lift to the apartment it wasn't a problem. We considered this Hotel an excellent value for money Hotel. No
The staff was incredible. Anastasia was absolutely wonderful. She was cheerful, helpful, caring... just the best!
good size and quiet Mentioned in booking: free parking and internet. No...had to buy from hotel for 8 euro a tmobile card. Free parking....had to move back and forth acrosst the river twice a day and then walk across the bridge.
Clean, basic, nice, Little cold, uncomfortable bed
good value for money, friendly personal. Biker friendly attic room was very warm
Location close to Villeroy&Boch and simplicity and friendliness
We were the only guests at the time and the service was a little slow with some confusion over the time for breakfast.
location, size of the rooms, cleanliness, breackfast
Staff are very helpfull
Lovely Italian Family run Hotel ... nice modern roomdesign... mediterranean terrace with beautiful plants and a huge tree which provide shade during hot summerdays.terrace situated full west-side giving sight to beautiful sunsets...last but not least:Excellent Italian food !!!!... 10/10 Everything fine !
The Italian owner was charming and served a delicious breakfast
Hotel was just fine, but the restaurant was a mess. Apparently a new restaurant manager, who didn't know what to do, except for scolding her staff...
The location was good and the restaurant facilities at hand was useful The rooms were somewhat spartan and the preponderance of flies throughout the site was off putting particularly in the restaurant.
Hotel with great personality, in the middle of the nature. Wonderful contrast to autobahn. Why do hotels have to charge us for the wireless lan? We all know it cost them almost nothing to provide the service!
very friendly staff and beautiful location
serenity and ambience lousy restaurant service...also too much money for the location...and the attique rooms are very annoying as u end up hitting here and there
the hotel was very accomodating as we arrived late it was not a problem to get a meal , very clean, breakfast great, lots of choice, nice quiet rooms, we didnt want to leave!! no
Nice Location They turn off the water to all the rooms from 10:00am to 11:00 am every day and they don't bother to tell the guests about that.
We had a clean big room with a view on the lake. Also the sauna with view on the lake is +. All people overthere are very friendly.