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Hotel rooms and public areas were attractive and well-maintained. We found it difficult to locate, despite having a GPS. In seeking the hotel, we ended up in line at the Polish border and had to make a quick u-turn.
location at the parc nothing
The breakfast was excellent. Also, the bar had a nice choice of beers and other drinks.
An undiscovered gem. Very clean and good looking. The staff was friendly and helpful.
The hotel was clean and well kept and the staff was helpful and friendly. The breakfast service and variety was excellent. The internet service and costs were not reasonable, particularly for business access and the cost. Perhaps this is common in Europe, but not in other areas.
The hotel was ideally located for our 24 hoiur stay in Gorlitz, which we loved.
Beautiful room, ecellent breakfast Only one English-language TV news channel
We were more then pleased when we got to the Hotel, perfect location, great dinner and breakfast and lovely room, just great would not know
Great location, wonderful room, professional staff.
Conmfortable with a feeling of 'old world' hospitality. The hotel has everything that is to be expected in a modern hotel, but it also alllows guests to feel at home. It was a joy to be met by someone keen to carry our bags to our room and to park our car.
A beautiful building in an excellent location. Parking is convenient and it was good to have free internet. Staff helpful and friendly.
Excellent hotel,historic city and attractive prices, discover it !
Everything, the food was great!
A lovely hotel with great staff. Dining in the courtyard restaurant was excellent. The hotel has a great location in the old town. No
Half of the town is in Germany, the other half is in Poland. A beautiful hotel with fantastic rooms and a great restaurant serving traditional food from the region.
Hotel is right downtown and easy access to all of the historical parts of Bautzen. It was very clean, parking was inexpensive and right next to the hotel. Breakfast was included and was a very, very good assortment. Nothing bad about it - if I had to so anything I would say that there were lots of smokers staying there who congregated at the front entrance and one had to walk through a large blue haze whenever coming or going.
Excellent location near old town. and pedestrian zone. Excellent facilities. Extra fee for both parking and breakfast.
Spacious room. Good breakfast menu Paying for parking
Great breakfast great view,large room right on the square Just that the entry needs some refurbishing
I was given a comfortable room overlooking the square. No problem with noise, although it would have been different if I had kept the window open. Nice bathroom. Free W-LAN. Great breakfast. I was completely satisfied.
We were given a comfortable room, wirh a more than adequate breakfast. The position of the hotel is quite striking and easy to find.
The staff were very helpful and friendly.The location was very central and easy to find. An earlier check in time would be helpful, but the hotel and staff were excellent
The location is very central and the breakfest buffet very rich. The hotel badly needs a refurbishement. Rooms are noisy due to central location and insufficient soundproofing.
it is wery central it was wery noisy
The pleasant and efficient services. No
friendly staff, good breakfast, Floors that creaked all night and drapes that did not close and keep out the light.
The location is excellence with the plaza, fountain and the church in frint of the hotel especialy at night. The furniture in the lobby and room are very nice, made me feel warm like at home. Nothing.
Spacious, comfortable rooms, good food, all staff helpful and friendly.When I was taken ill one night we recieved an amazing and unexpected amount of help and kindness from the owner, whilst the following morning another member of staff ensured we caught an early train.Thank you so much for all you did for us.
the staff were very friendly and accomodating. the restaurant served great local food, the chef even came to our table and explained the dishes on the menu. it was only a short walk from the hauptbahnhof to the hotel with a tram stop across the road.
Staff was extremely helpful and friendly.
Very friendly and welcoming staff. Beautifully restored building in easy walking distance to the central city. Good service. no
Large room, with a very large and comfortable double bed, with clean bathroom and balcony.Helpful staff. Nice breakfast. Free parking. Good value for money. There was nothing we didn't like about the hotel at all. It was an excellent 2-3 star choice. The only thing I would comment on is its location, if you want to be right in the heart of the old city, then this isn't the right hotel for you. s we had a car, it was no problem at all.
Meal. Very old,quality of renovation very low.
Large room, comfortable bed, the owner/host was friendly and agreeable. He offered to drive me to the station early on the day I was leaving, I got going early enought to walk. He had the morning buffet earlier than normal so I could have breakfast before departing. Even offered for me to make and pack a sandwich for the trip. Hotel was in a more residential area on a "street car" line. Close to Bahnhof. Wish all the places where I stayed could have been as nice an experience..
Good hotel, friendly staff. The building is a traditional one, so it's got a bit of flair too. Parking is no problem. The hotel is situated at the city's brink, which makes for very nicely quiet rooms to the back. On the other hand, walking into the historic center takes some time (marching rather than walking at least 20 minutes), and if you're tired after walking around for a whole day ... the tram line leading past the hotel stops operating at 8 pm. You should be prepared to pay for a taxi.
Very comfortable room with plenty of space and a balcony. Good breakfast and very friendly staff. A short walk into the old town. Good value.
The breakfast was super! The staff was incredibly nice and the room we stayed in was big, clean, and tastefully furnished. The beds were very comfortable.
quiet room Two high floors up
Had a nice basement, cave like resturant, near downtown Refused to mail letters, 2 floor is up 4 flights, no elevator, parking behind is not convenient for bringing in luggage. overpriced, to high for quality
Breakfast buffet was excellent; restaurant outstanding. quiet location close to bus terminal and town center.
Great service up front, friendly staff, very clean quiet location with easy access to town.
A perfectly clean room and a very friendly staff; food in the hotel's restaurant There is no lift (not really a problem but one must be aware)
Restaurant excellent, good clean rooms
easy walk into town centre, quiet location, secure parking, friendly staff , good hotel restaurant - Austrian style, of course. this is for information but there is no lift which some people may need, but ground floor rooms are available
Clean ,tidy and welcoming.
Friendly staff; comfortable room; excellent restaurant downstairs; good breakfasts; great value for money. We were there in September when temps were cooling down; the windows are doubled for insulation. On a really hot day I'm not sure the window alone would provide enough relief; if I were staying there in July or August, I'd ask if the hotel could provide an electric fan.
Nice restaurant. Good service.
Exellent! Never before we forgot we´re just staying at a hotel. Very soon we felt like beeing at home in this castle with its very friendly staff.
This is a perfect place for a romantic stay. The palace is beautifully restored and located in a peaceful garden. An excellent cuisine! The quality of the service and helpfulness of the staff are truely outstanding!