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Parking,Facilities,Bar,Rooms, Location, Design, Cleanliness, Food,
I thought the hotel was fine, i didnt think it meet it standards as a 4* would stay there again but wouldnt rush back??
the bed was very confortabale, very impressive foyer and bar. did not get to use the spa. breakfast was appalling, the kind of breakfast you would expect to find in a cheap run down cafe in a side street. on offer was canned fruit, pre made pastries, deep fried suages and greasy eggs. this was after having the pleasure to queue. .. wet room shower, will never use one again. room was was very small, felt like a college room. staff need a face a lift.
Nice modern hotel with good facilities. Staff were very slow at breakfast time. we had to wait close to 15 minutes for apot of tea and toast and had to ask at least twice for it. I complained to the GM, who apologised and things were rectified promptly.
Staff were exceptional, seemed to genuinely care about their guests. There are no real rooms with great views due to the surroundings of the hotel. However it makes up for that in many ways, fantastic facilities, best location right in town centre, very good service...
We stayed at Whites to attend the 59th Wexford Opera Festival. The hotel is excellent and the staff friendly and efficient. This is a terrific adjunct to the world famous and highly rated opera festival. It must be remembered that the rates go up considerably during the festival which is a pity!
Very disappointing stay. Room was not nice and although I requested a quiet room was given an extremely noisey room. Got no sleep at all....loud shout and talking till 6 am. Would not stay at this hotel again
I like the location and the design of the rooms. Also i like the fact it had music both nights. I did not like the way the lifts worked. Also the room we were allocated was so far away from the lift.
Value for money
We had very nice experience. No complaints everything was a high standard. Will go again.
noise on the bar, however there were a number of pre-christmas parties so I suppose some noise could be expected - but not at 5.00am
Great food, friendly staff, great facilities (lovely spa and swimming pool) Very dirty cups in the bedroom
The staff were exellent, the food was good
There was nothing that I did not like.
The receptionist greeted my wife and I by saying 'welcome here again'! She remembered us from our last one night stay in April. Very impressive!
We enjoyed the relaxed atmosphere, the very good service and the very courteous staff. There was inadequate space for clothes in the bedroom and the bathroom did not have enough space around the wash handbasin to accomodate the toiletries.
Everyone was so helpful, our room was really lovely cant wait to return, without the snow!
i use this hotel as it is ideally situated to catch the early ferry to fishguard good service and fod
The hospitality at reception, the lovely atmosphere in the Bar and hotel itself, the beautiful food and the facilities. The fact that that when we went up to bed at 12 midnight the room was freezing cold as the heating was off and the same throughout the night and in the morning which made it unpleasant.
Friendliness of Staff need a Taxi to get into town
The staff were very friendly and helpful. The facilities were excellent. When we arrived for check in at 3.30 our room was still not ready and we still had to leave the room at 11.00 the next morning.
Very friendly and welcoming staff
Comfort after a days work, relaxed manner.
within walking distance of town center - very friendly and competent staff at the reception - ample parking
Meal in the restaurant very good and good VFM. Room clean and tidy with all the facilities required except tv (see next box) For a 4 star hotel I would have expected better service on the TV ie Sky Sports etc with movie channels.Room on arrival very cold A/C off, had to turn on.Wanted breakfast in bed ,tried to book at reception , told to use card on door of room. No card on door.
Staff were fantastic, room was beautiful. Food delicious. Fast service & great entertainment
Second room was much better with a sea view - parking convenient. As we booked in January 2007, I think they could have allocated a better room to us in the first place so we did not have to complain and change rooms. Hotel a bit dull.
The relaxed atmosphere. The convienience to the town centre. Ease of access from main through routes. Having to leave and go home!
The service was outstanding. rooms on the 4th floor. Dingy, smelly.... changed to a room on the 1st floor which was lovely
No Faults with the hotel spot on
Hotel very accessable to many interesting areas I think there should be a curfew on children at night-time. They were allowed to run around until after mid-night making it very hard to relax and listen to the music provided.
Staff were very nice ... clean spacious rooms...taxi service could ring anytime abit away from the town but taxi's on call
proximity to Rosslare no early breakfast arrangements
The leisure centre was good.the bedroom was spacious and the bed comfortable,The hotel was basic and clean. There were a lot of children staying in hotel on the night we stayed and I am sure that it was great for parents to keep them up very late . There was no way we would have dinner there and had to go elsewhere for a drink that night.It was the end of the halloween break
The staff were very friendly. The price was great for the quality of service ie rooms were very clean and up to our expectations. The leisure centre is great,good size gym,pool, sauna steam room jacuzzi and changing room facilities has under floor heating. Loved the food really nice and reasonable price breakfast lunch and dinner. Very accomadting for families we'd a 6yr old with us. Would definitely return to this hotel. When travelling we didn't realise it's situated on other side of new ross almost near wexford town. So our journey there took about an hour longer than return journey. Foolow signs for wexford town fron enniscorthy and not the New Ross signs. The matress in our bed needed replacing but still slept fine.
The extremely helpful evening "man in charge" on the night of 5/11/10. The Thai server on the morning of 6/11/10. Personable and friendly. At departure, the elevator stuck between floors 1-2. The alarm finally attracted help. Other than a "We're sorry," there was no effort to provide another nights lodging, pay for taxi to town, or reimburse us.
Friendly Staff, Hotel Excellent
Good helpful staff. Location to town and county. Entertainment on bot nights we stayed En-Suite bathroom needs refurbishment
The hotel was extremely busy and perhaps a little overcrowded
friendly staff the leisure centre is lovely 2 particular members of staff shone they were the 2 night reception guys really helpful and friendly although we didnt book an inclusive package we did eat in hotel and food and service was brill will definately come back and will recommend to my friends.
Reminded me of the old world charm missing from hotels in U.S. A bit worn but stately and tastefully done. Charming... Please don't change a thing!
everything! - the staff were wonerful - room was beautiful with great view. The diningroom - for dinner was not very good.
Leisure Centre and very relaxing. Were not happy with main course at dinner but were compensated in a very nice manner. smell of paint
This hotel was absolutely magical. I wish I had booked there for more than one night. The piano lounge alone was worth the cost of staying there!
paid 198 euro felt it was expensive on arrival couldnt get into bar to have something to due to a weeding party should have separate place for other guests
Excellent food, and very nice surroundings
The ambience of the hotel was most relaxing and my elderly mother found the whole experience excellent.
easy going and nice walks , great for golfers but i dont golf.no no
The room was beautiful very clean with everything you could want for the stay. Wish we had stayed longer. The breakfast bar was a bit congested if a lot of people arrived together
peace and comfort; scenery and walks; lovely restaurant nearby at Cheekpoint
food in pub was very good and served fast , swimmingpool was nice for kids , Hotel staff very frindly and helpfull , breakfast was nice pool closes at 7:00pm for kids,
Room was big, spacious and very comfortable. Staff were friendly and accomodating. Shower over bath was awkward to use. Also grout between wall tiles in shower area was slightly blackened.
Our room was total luxury and I can not fault it. Breakfast was a fantastic experience but is only served between 8.30and 9.30 and there's no provision to order it to your room. Set on a working farm it is totally rural with fantastic countryside. I feel it is marketed as a hotel when it is in fact a VERY beautiful Guesthouse B&B with a family of young children living there. Still stunning and hard to fault.
We enjoyed the great style of the hotel. It is unique in combining quiet, understated luxury in relaxed, friendly surroundings with exceptional, well trained staff. A perfect 'get away from it all', destination where a warm, relaxed and very comforting ambiance provide a complete and welcome distraction from the noise and demands of everyday life.
it was fabulous and wonderful, you could not fault it, 100 0ut of 100 marks for everything, the food, the staff, the location, the house and grounds, just one small let down, we would have loved to have met the owner, kevin dundon and got a photo.
Lovely relaxing atmosphere, excellent food, beautiful setting and luxurious rooms. Enough said!
I was happy with the price and the room was clean. The food served in the restaurant was fine, but the service was slow. No free Wi-fi in the hotel.
excellent hotel, Fast and simple check in. The staff in the bar were excellent so was the food. Very comfy room, We will stay here again without doubt No complaints.
Excellent room and location -- easy to find Water pressure was poor and as a result the shower temperature varied. Breakfast was poor in that some items were finished by 9.00 am and not replenished(breakfast was available till 10.00am)
convenient location to visit Wexford and Rosslare continental breakfast only
The lounge/bar was cozy and nicely decorated. The food was good, and the bar was open late for guests. The free WiFi was also very helpful. The location was also convienient to get to Wexford & Enniscorthy. The beds were terribly uncomfortable and the water never got hot enough in the shower.
A nice welcome from a charming member of staff. The room was warm and clean and spacious. The bar and bar food excellent. I had a ferry to catch so had to leave
Overall very good. Staff great. Room warm and clean. The bed was a bit dodgy - needs a new mattress I reckon. But I was so knackered I slept anyway!
Great location to catch the ferry back to Wales - good value for the money.
Clean, pleasant surroundings, cheerful efficient staff and good food. Nothing I would complain about
Spacious, comfortable room. Very handy for the ferry port. Friendly, helpful staff.