Overview

Best Western Plus Swan Hotel

Sadler Street, Wells, BA5 2RX, United Kingdom
+44 174 983 6300

$111+

Overall guest ratings

8.7/10 Excellent
Based on 523 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.1
  • 5.8

Good to know

  • Professional service
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    In the shadow of Wells Cathedral, the 15th Century Best Western Plus Swan Hotel is a history-rich and character-full place to stay. Over 600 years of charm have been crammed into this wonderful accommodation, which is close to the moated Bishops Palace too! Some rooms boast original four poster beds, and we're fortunate to have a front garden with both a Cathedral view and a wonderful walled Garden Cafe! The award-winning restaurant here offers a combination of traditional and contemporary cuisine. For exceptional excursions, look no further than a trip to Glastonbury Wookey Hole Caves, Clarks shopping village, Stourhead and many other National Trust properties! Please note hotel does not have a lift however ground floor rooms and porterage is available. Car parking is on a first come first served basis. Enjoy your stay.

    More hotel details about Best Western Plus Swan Hotel

    Best Western Plus Swan Hotel Prices:

    $110 - $369 (Based on average prices for a Standard Room)

    Best Western Plus Swan Hotel Rooms:

    49 rooms

    Other names used to reference this hotel:

    • Best Western Plus Swan Hotel Wells
    • Best Western Plus Swan Hotel Wells England
    • Best Western Plus Swan Hotel BRS
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    bestwestern.com

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • No smoking
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews of Best Western Plus Swan Hotel

    Overall Rating

    8.7 Excellent
    Based on 523 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      7.8 "78% found the restaurant service to be one of the best."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.6 "Only 56% said the rooms were modern."
    • 5.8 "Average value."
    • 5.4 "Bar is ok."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 444 reviews
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.2 "Good breakfast."
    • 5.6 "Average value."
    • 5.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.2 "Only 52% said rooms were big enough."
    • 5.1 "Bar is ok."
    • 2.3 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    8.1 Excellent
    Based on 31 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.2 "Food is delicious."
    • 6.1 "Rooms are ok."

    Overall Rating

    8.7 Excellent
    Based on 47 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 6.6 "Rooms are ok."
    • 6.6 "Vibe was decent."
    • 6.5 "Average comfort."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
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    Good to know
    "Professional service"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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