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Staff quite friendly Good location Towels were threadbare - no wash cloths provided - WiFi is free BUT Pay extra for VPN even if you have your own VPN provider because they blocked access to web sites when using your VPN - NO Coffee maker - No hotel directory - Pillows to soft - No safe - Poor toiletries and no replenishment when you run out - Hallway carpets look dirty - No daily change of sheets -
We stayed a night with satisfaction though 5 nights were reserved originally. The stay there was confortable and convenient. We moved to a hotel in an old town which was more impressive to feel Braunschweig.
Room was clean and roomy. Friendly and helpfull staff with good communication in english. City sights and restaurants at easy walking distance. Secure parking in attached underground garage.
spacious and clean room, fairly large really. Friendly and efficient staff, good WLAN-connectivity (albeit charged extra)
When we stayed the hotel was under going complete renovations and I'm sure if I went back I would give it a higher rating in a few categories. The bathroom was great and new!!
Nice designed room. Large bed and biggest shower ever seen! Staff was friendly, helpfull, and quick. Short walk from the shopping mall. Will definately come back to this hotel.
Comfortable and typical business hotel close to the town centre.
location, facilities and price no
Friendly staff. Helpful guidance to local (excellent!) restaurant. Decent amenities. Good breakfast. Convenient location in Braunschweig. Desk chair uncomfortable.
It was very close to the town centre. The pillows were very flat and uncomfortable. No tea/coffee making facilities.
excellent the internet did not work
I think the price for parking and internet as well as the breakfast is extremly costly Fee for parking, internet access and breakfast
Hel was easy to find, good parking facilities, fair restaurant and exceptionally good room lights, so that reading was a pleasure.
Location, correctness Very cold; the rooms are not any better than a standard Mercure, but the price is higher.
Nice, clean and comfortable rooms Good location, right in the city centre Convenient and cheap underground parking A little bit noisy in the morning (cleaning staff)
It was a bad experience. Everything was extra charged, they didn't have what i reserved. I feel scammed. Breakfast was pricy but very good. Either Booking.com or Mövenpick did not do it's job. When we got there staff claimed that the reservation was for 2 people instead of 3 (we did a 3 people reservation) and said that the asigned room didn't fit an extra bed. They also wanted to charge 25 euro for an extra bed wich booking clearly stated that was free for adults also. The only "solution" they had for me was giving me a bigger, and of course pricier room with the extra bed. At the end, they didn't charge for the extra bed, but I had to pay the cost of the bigger room anyways. I ended up paying 232 euros for my 179 booking. I'm still waiting to hear from Booking.com AND/OR MÖVENPICK with at least an apollogy, money back would be nice too.
The hotel is well managed and manned by profesional staff especialy at the front desk. The restaurant is OK however the variety of the menu should be improved.
Excellent in all respects
Good place, very good price. so small room
Central location, very clean, modern room. Parking is not charged as flat fee per day. Every time you go out with your car you must pay. This is not well explained in the hotel page at Booking.com. Bathroom is so "modern" that you cannot avoid splashing everything: the glass partition over the bathtub is very tiny.
I was on business trip in Aerodata organization. I was very satisfied
Quiet location, Receptionist not always at the desk or available, I and many other guests often reached over and grabbed our own keys (security?) Also many of the lights did not work in the room.
Convenient location in downtown Braunschweig. Parking available.
Staff was very friendly. Nice location. Room a bit small. The bed was semi-comfortable.
Central location and own parking. Nice and freindly atmosphere. Good German standard of the breakfast.
I liked the breakfast buffet the best - it was supurb! The pillows were too soft
good location, friendly staff B'fast choice very limited
Nice touches such as footbath and welcoming sherry. Very friendly staff. Comfortable room. Only that the restaurant was closed although the guide in the room referred to it. Only a minor point.
breakfast no free wifi
The reception staff was kind. They had forgotten to turn on the heat, it was freezing cold, and we slept with our coats on. The Hotel was being restored, therefore there was a horrible smell from the carpet glue, which made breathing unpleasant. We canceled the following nights, as it was impossible to sleep both because of the cold and because of the strong smell. The restaurant breakfast was the worse we have had for many years in a hotel. The date on the tea bags was long overdue and the bread old and dry. No service what so ever perhaps the staff was off?
The location is good, away from downtown noise but not far away from it. Free parking on the street is almost always available (you might have to walk a bit). I found the price a little bit high, but the room was really big and the washroom was humongous. The bed was too small.
The proximity to the Christmas market and the festive atmosphere!
This is our third stay at the Deutsches Haus and it continues superb. Best value for money in Braunschweig! Although it was summer, we had windows to the inner court, so we could leave them openned at all times. Very friendly and english speaking staff. Free parking is a big bonus in central B'schweig! No free Wi-Fi.
clean and comfortable with a little nostalgia
It was perfectly clean. close to everywhere and the staff was quite nice. I would definitely stay here again.
had considerable amount of outside noise on both nights
Central to town, excellent parking,
The location in the middle of the city centre is excellent. The style is typically Classic German and the service is correct and friendly. Also the (free!) parking in front of the hotel is very convenient; although the second day no parking places were available anymore, when I arrived a little later, after 18:00. No leisure facilities, like fitness, sauna or spa.
nothing no elevator,no bell boy, terrible rooms.
Location Beware! Not 4-star hotel service and quality. Photos and description do not accurately reflect the room you will get. Parking is first come, first serve (runs out early, late arrivers may not get a space). Rooms smell bad (old furnishings, mattresses, and carpets). Very noisy (old windows and doors let in every noise from street and hallway). Old, small televisions with fuzzy reception, breakfast overpriced, unreliable customer service (some employees very nice and helpful, others extremely arrogant and rude).
size of room and bathroom the strange smell in my room, limited parking space near the hotel
Close to the train station. The main restaurant was closed on Sunday night but the Bar was open and the food was excellent
The efficiency and good nature of the staff, plus the fact that most of them spoke excellent English to make up for my rudimentary German. The breakfast was generous and of high quality. I have no complaints whatsoever.
I've been in 2 other hotels in Br, this one is certainly the best one. International level, no bad surprises....I was there during the summer period, everything was nice and relaxing.
The reception ladies, who were very attencious. This is not a 4**** hotel. More likely a 2** hotel - in fact, many hostels that I've been into are better than this. The room was really small (when I opened my single laggage, it occupied almost the whole floor of the room), and the bed was so small that a fat person would likely to fall down from bed during sleep (reminded me an army casern bed). Also, there was pipe that kept on doing tic-tac all night long, waking me up all the time. Since my floor was also close to the elevator, I couldn't sleep after 5 am, when the employees start to move to work... And when we are going to breakfast, there was always an annoying lady asking who we are, and to sign papers, as if I was a thief or a terrorist. booking.com, please revise this hotel
Breakfast Small Bed sided to the wall Pillow too low
The hotel staff were excellent and very helpful. The location is great, close to the train and the tram into the city, the park across the road was beautiful, breakfast was great. Everything was excellent, no complaints
The restaurant was quite good. Friendly staff. Good value for money during Cebit, even if farther away. Right across from Hauptbanhof, so convenient to get to Hannover.
Great place to stay nice, clean room, friendley staff with good command of English. Convinient location 10min walk to City centre. Amazing bathroom and coffe machine in the room!!!
Just about everything. After two days the only negative I could possibly come up with would be a slight squeak when opening the bathroom door completely.
Staff especially at Reception were very friendly.
The rooms are a bit small for a double room. The breakfast is good, and the location is also nice. WLAN keeps disconnecting periodically.
nice traditional hotel in the centre. Quiet room at the back. Free internet
Check in available from noon, free interweb access in lobby, sensibly priced interweb in room small size of on suite bathroom
Peace & Quite, plus the size of the room
Clean centrally located hotel close to all amenities and historical sites. Fine restaurant. Handy parking.
The location was excelent!!! The hotel was good, the staff very helpful!!! Despite bein an old building, the hotel was very well mainteined! All very clean. The breakfast was great, with a variety of food! The parking was very near by and paid, but we paid only once. All great! We had a great experience staying in this hotel!
Within easy reach of the Bahnhof (take bus M27). Well maintained, and very organised. Good value for money, able to get a good night's sleep, unlike in some hotels in larger towns where you have people coming in and banging doors and shouting at all times of the night. A very minor point - the breakfast room was a bit small for the amount of people there. I prefer to have breakfast with a bit of privacy rather than sharing a table with a group of strangers, so I simply waited 10 minutes for the room to become a bit quieter.
Location is good; staff nice and helpful; breakfast abundant; room spacious; furniture sufficient and in good state. Some minor draught from bay window which is surprisingly not of packet type.
Friendly staff, good large room, internet access and breakfast.
Good city centre location, quiet comfortable hotel, staff very friendly and good breakfast No spare blanket in wardrobe, woke up cold in the night and had to put some clothes on. Light at table not suitable for working with laptop. Desk a little small
well situated, very comfortable, excellent breakfast. Some staff more helpful than others.
Excellent location; availability of parking; clean and comfortable. Knowledgeable staff. (None)
The breakfast was wonderful, very diversified and rich.The staff was very friendly and helpful.The free wi-fi was an excellent facility too.
free use of wireless internet; very friendly staff; location downtown street noise (but I had the window open) might be annoying if you are a light sleeper.
single rooms are too small
indoor parking (but had ro be included in the price) very old fashioned, not a reasenable price.
Small improvement of employees internet support
Convenient for station, bus routes to other parts of Braunschwweig, and the town centre. Hotel generally clean and bright. Hotel situated in a slightly dubious area. Gym and sauna never seemed to be in use possibly because of the small number of people in the hotel at the time. Room took a little time to warm up.
I had a nice clean apartment with kitchen. Very comfortable, good internet connection, superb position in the centre of the town.
Good location, large room, excellent German breakfast!! Extremely narrow bathroom/shower
Friendly and helpfull staff, with a good command of English. Good breakfast spead and a reasonable start time.
The breakfast Too expensive for type of apartment. Did not like the smell of smoke everywhere. I booked an apartment for 5 with 5 beds and indicated in anote in German 2 adults and 3 children and there were only 4 sets of bedsheets and nobody at reception after 1 pm on saturdays. The staff obviously did not care when I explained that the day after.
i think the staff there is nice even cannot speak english. He helps us to carry luggages which have to drag over . the location
Good one... near to main town! Free wifi internet.
Friendly staff, very good value for money. Limited channel choice on the TV
The accomodation was very homely and within walking distance every thing we needed to see N/A
the staff's smile let people feel relax, the location of hotel is nice!
The hotel was overbooked, but I was able to get a room anyway.
As promised, easy to find and close to Hanover motorway.Friendly staff, and breakfast included in room price.
Room and food were amazing
Easy to reach and close to the high way. Internet access fast speed and large flat screen TV. NIce breakfast It was a bit noisy since my room was close to the main road.
The hotel is really nice, friendly and qualified staff. The location is easily accessible through the bus lines to and from station and city center. Nice and clean bedroom. No downside to observe
Fairly good value,a little far out to bus in and out more than twice a day and late night services an hour apart but overall OK. To be told in the morning I could book an extra 2 nights but be in another room ,when I came to confirm that afternoon I was sent to a more expensive hotel.No non laptop internet.
value for money, quiet envirovment
not too many to say about my stay in this hotel, the period was verry short, until 10pm till 07am next day there was a little problem with my towels (there where none in my bathroom), but with the help of a guy from restaurant (reception was closed when I observed the missing towels) my problem was solved nice.
The on site dining facility was convenient. The hotel was difficult to find and parking was nearly impossible. The staff was not available on the weekend in order to check out, and did not answer the telephone after repeated calls for assistance.
Location of hotel to town centre
Good-sized room with pleasant staff, located close to the centre of Wolfenbuttel and with an adjoining park and lake. Lack of hot water at night for showers. We stayed there over Easter and in the evening the restaurant was serving a fixed menu which was ok but certainly not inspired.
This hotel is fantastic, spotlessly clean friendly staff and great food. It is located to be able to walk into the town which is fabulous Next to the hotel is a lovely park.
The hotel is very clean, in a calm surrounding
The room was spacious, clean and comfortable. parking was free in the lot across from the hotel. The hotel grounds were excellent with a lake and park right next to the hotel. Highly recommend this hotel in a beautiful small German town.
nice staff wireless internet does not cover the whole hotel as stated, which was extremely frustrating
The location of the hotel served our purposes. we also got good value for money due to the rate you offered when paying in advance. The price of breakfast was a bit too steep.
Room was clean and confortable You have to step outside of the hotel to reach the restaurant and breakfast area. Biggest issue is the fact that the wireless internet system only works in the room and not in the breakfast or restaurant area.
Clean, quiet, near park
The spa facility was excellent after a day on your feet at an exhibition. The stay would have been complete if there was a facility to make a cup of tea in the morning.
clean hotel, helpful staff, convenient location, good price - no problem recommending it small points (1) it was difficult to open door with Key due to the unusual locking mechanism (2) No english TV channels (3) Hard to get a drink late on after 10pm.
breakfast quality of rooms
Location, availability of fitness activities. No air conditioning while +30 outside.
We had a pleasant stay in this Hotel. Breakfast was expensive
Easy to find, reasonable price. Front entry was nice but then things went a bit downhill - carpets and decor need replacing. Beds were alright, but not exactly comfortable.
Friendly staff. Good area for sports. Very small swimming pool. There is not an real restaurant for people who wants to have lunch or dinner; you.
Location near station, clean, nice beds WiFi was not free (€0,50/hr is so little that it is far more friendly to make it free).
price noisy room
Room was perfect, and delicious breakfest some loud conversations during night at reception, as my room was wery close!
Good breakfast. Very few staff persons speak english.
Good service, large choice for breakfast, quiet street, large bathroom
good reception by the staff and good service and meal in the restaurant
Convenient location. Near station reasonable price Room had not been well cleaned.
The staff were very pleasant. The breakfast buffet and restaurant were good. It is walking distance to the railway station. Internet in the business centre was free of charge. I was accommodated in the Gasthof behing the main building. The room was very small and basic. No aircon. The showerhead was cheap plastic and dirt encrusted. There is not much in the immediate vicinity of the hotel.
The staff were very friendly and helpful.
Friendly, welcoming staff, and clean room