Would you like to save as your currency permanently or for this visit only?
better than expected for type of hotel soap dispensers in bathroom
After the fire alarm in the middle of the night and the chaois during the breakfast, leaving The breakfast conditions
Good location for my trip down to St Ives area, good stop of point going and on the way back up. Very comfortable, quiet, very friendly and helpful staff. Enjoyed the breakfast. Clean room, big asset, would stay again.
easily assessable in the process of being refurbished. no notification until you arrived
Clean comfortable and helpful staff heating
I liked the breakfast. We didn't like hearing the fire alarm go off at 3am in the morning & standing outside. Management & guests were very polite...they think someone was smoking.
Helpful reception staff, pleasant decor, in very good condition. Good comination of being aboe to open windows and air con
Good parking - near to motorway - clean no drawers to put away underwear - in fact all clothes had to be hung on a wall unit which looked very untidy
The fact I could still get a smoking room.
was great for a quick easy overnight stay the pull out sofa for the children was amazingly uncomfortable, wouldn't have wanted to stay a second night
The Castle Hotel is a stunning beautiful historic Hotel situated in the heart of Taunton, very convenient town's pubs and restuarants and in particular the Somerset County Cricket ground. Room were a bit small. Not value for money.
The breakfast was excellent
Location.Comfortable room Pretentious expensive not very good dinner.
The hotel is ideally situated in Taunton. The bedroom was very comfortable with good flat screen tv. Booklet describing places of interest to visit was most helpful. Breakfast excellent, evening meal too fancy - prefer plainer food.
Reception desk staff very welcoming and helpful. ditto staff in the Brasserie. a very good meal there too The bathroom extractor fan did not work, we were rather disappointed in this.
Excellent service & restaurant
staff attention to detail and care was exceptional nothing was too much trouble service in all areas was outstanding there was nothing not to like
Nice old hotel. Brasserie so-so. First breakfast one small butter (wrapped) for 2 people!! Both breakfasts no plates"!!
Service and style of the Castle Breakfast
Very good service, excellent room The restauarnt was shut, not aware at the time of booking.
Very cosy and welcoming. Nice personal touches to the room. Comfortable bed and pillows. Freshly laundered bedding, towels and bathrobe. Beautiful surroundings. None as far as I was aware.
the owners were warm and friendly. They made sure that i had a wonderful holiday , catering for my vegetarian taste extremely well. The grounds were lovely to sit and read or just look at the marvellous view.A fantastic stay - thanks to both
Lovely place. Room was clean and comfortable and facilities were excellent. Breakfast was great. Would like to have stayed longer.
Fantastic find. Owners wer very nice. Hotel was spotless and the food was very good. Will definitly stay again The fact that I was only there for one night.
Superb, friendly staff. Rooms immaculate. Shower cubicle small in the single bedroom.
Really attentive staff. Excellent food. Superb room.
Great hotel, great and convenient location It will be even better when the building work is complete.
Peaceful, quiet, very relaxing. 10 minutes from motorway but did not feel like that. Elegance of the dining room, meal etc.
beautiful surroundings. dinner over priced.
Very friendly staff and quiet stay.
The cleanliness, the breakfast, and kindness of the staff.
Comfortable and friendly Our room was a bit disappointing when we saw those of our friends for the same price
Better room than expected - including ensuite
The staff were all really friendly and helpful. The room was nice and clean and all the facilities in the room worked well, we were very comfortable! Breakfast was also very nice. None.
Got a upgrade
Comfortable surroundings Every thing was excellent
friendly and hellpful staff
Room was clean, spacious and comfortable, with four poster bed, nice garden views, good flatscreen TV and beverage tray. Location was also excellent, and plenty of parking - just a few minutes walk into the town. Poor quality breakfast - limited choice, and all ingredients tasted poor quality - like a job lot of Tesco Value items. Reception and shared areas all rather dark and unwelcoming - need a facelift. Overall, not particularly good value.
Very efficiently organised and friendly hosts, spacious and comfortable room make this a great choice.
Owners went out of their way to make us feel welcome. Beautiful guest house with lovely decore. None.
Very welcoming and cleand and tidy room. Staff helpful in recommending local trips
Excellent service great hosts good location None
Very clean, friendly owners, knowledgeable owners/staff Towells too small & not thick enough, needs shelving in bathroom for nic-nacs
Steve & mark were very good , helpful and full of information. the place was warm, clean and the food excellent. very nice pool room. close to the sea front & shops. will be returning in the near future. No
The facility to make tea and coffee in the room with good supply of materials - including biscuits! Breakfast was excellent - variety of menu, quality and ambience
Food, Staff and facilities. None
The service, quality of the room, personal approach from the owner were all above approach. The room standard was as good as any 3 star hotel. The location of the room at the top of the house required some heavy breathing .
Young very friendly staff nothing too much bother Only one small thing bed Queen size not double
The breakfast was one of the best I have ever had No room service. The bedhead was a piece of wood attached to the wall - very uncomfortable. Weak shower only - would have liked a bath and unable to specify that with the on-line booking. Very noisy generator.air conditioning system (?) kept me awake till midnight and started up agin at 06.00.
Price was reasonable Rooms were unacceptably small
The alleyway in and out of the parking is atrociously narrow!! Just look at the wall you know how many cars had scraped along it! Very uncomfortable to get in and out. Also the stairs ! No lifts! Very inconvenient when you have large luggages.
getting out of the car park!
receptionist/trainee manager was helpful in reallocating room when the promised central heating repair had not been carried out by 21:00. coffee was disappointingly weak!
The location was excellent for the town centre We felt that the room could have been bigger
The staff were absolutely terrific - very natural in their approach and extremely willing to help
i liked the locality, and the service there at the bistro was excellent
nothing to find your room was like a maze and the room was far to small
Very quiet at night - comfy warm room.
Value for money, size of room,ease of booking and check in, car parking Heating (mentioned to reception),quality of food at the motorway service centre both for breakfast and dinner
Very comfortable, clean room The Sta Nav took me up very narrow country lanes late at night, rather than direct to hotel
It was quiet, clean and comfortable. Facilities in the room were good, beds comfortable, plus there was the addition of the facilities in the service station ie shops and restaurant. The staff were pleasant. We found it very good value.
The convenience and friendly welcome The fact we had no hot water during our stay on the coldest night of the year so far! We received a full refund but that doesn't really make up for the lack of the most basic facilities. The question is would you ever book into a hotel that didn't have hot water? The staff were polite and helpful and clearly trained well but as a family of four with two under 10 yrs on a cold November night the lack of hot water was a disgrace.
Ease of use and friendliness of staff Needs to update TV facilities
Comfortable quiet room No wifi in hotel
No major problems with room We chose the hotel as we were visiting relatives in Wellington. We were totally unaware that from Wellington we had to drive 15 miles past the hotel to the next junction to come back on the correct lane. 2 wasted trips of 30 miles each
Very enjoyable stay. No bad points
Very friendly and accommodating
Friendly welcome. Good shower. Excellent breakfast. Slightly disturbing traffic and pedestrian noise at night.
Road noise. Curtains didnt block out light from street lamps. No sleep.
Location is excellent - a few minutes walk to the town centre. Spotlessly clean and well kept. Well cooked full english breakfast served with lovely china crockery. 100% recommended.
Great location & ease of use.
Nice room The inflexibility of the owner who when advised that I would be arriving at 10.00 seemed to think that this was a long time to stay up. Bearing in mind the reason I usually stay at a B & B is because I am not finishing work at the usual time. Breakfast was also served at what I consider to be the late time of 7.30 when I had to leave by 7.15
very comfortable clean and well kept. staff helpful and friendly no free beer!
Excellent location both for visiting the town and for the countryside
Friendly home from home stay. Well kept clean room.
Brookfield house offered a warm welcome, clean comfortable rooms with free Wifi and a fantastic individually cooked breakfast which arrived prompt and hot. One of the best value Hotels I have ever stayed in.
The atmosphere and the comfort of the beds. I missed not getting a face cloth to wash my face, but understand this is not standard in England.
Found the owners and staff very friendly and helpful. Excellent bedroom, bathroom a little on small side but adequate in size. Both bedroom and bathroom extremely clean and comfortable. Public rooms were beautifully decorated and homely. Food - first rate. Outside garden was a delight to sit in. Would not hesitate to stay there again. Nothing comes to mind.
the cosy atmosphere and pleasant helpful staff
All good really, except below Bed too small
Staff provided excellent service and were very helpful with directions and local info. Great Breakfast.
The room was extremely attractive and comfortable. The owners were very pleasant and the breakfast was excellent. It is very handy for us as we have relations in the area.
Hotel staff very friendly and helpful The bar closed
Owners very helpful and welcoming
staff were friendly, courteous and professional. meals were very good. very quiet, peacefull atmosphere
In a nice village in easy reach of Taunton. Good breakfast and the serving staff were friendly and helpful. The property was fairly well appointed with a pleasant garden. It was apparent that the owners preferred "business customers" rather than casual trippers.