We stayed on the newer business level and the room was very clean and comfortable. The staff were very friendly and the free shuttle to the airport at 5am was much appreciated.
We both thouroughly enjoyed our stay at the hotel, and found that we were treated very well by th staff in every aspect and found the rooms and beds to be very comfortable to our liking. The food and meals at the restaurant were to our liking and we were treated very well at the bar. All in all I would recomend the holtel to iur friends and will stay again in the future. n/a
Great location, well kept, good but expensive restaurant and rooms. Room service rather slow and not dependable
The friendly and professional staff on our last night in New Zealand made our three week holiday extremely memorable. We definitely plan to return! Everything was perfect!
Very efficient shuttle midnight pick up at airport, friendly staff, most comfortable and well equipped room.
The room was spacious, clean and above all very comfortable. The restaurant was very accomodating allowing us to eat in the bar area and the food was delicious. Also very nice spa facilities. Not forgeting of course that its amazingly close to the airport which is great for early flights, and its not located beneath the flight path so noise wasn't a problem.
Clean comfortable Feels formal
The friendliness of the staff -the employee of the month picked us up from the airport at 1.30am and went out of his way to get us some milk on our way to the room. Wow!! Greta food, clean, comfortable beds and convenient. Noise outside of bags being pulled over path and talkin. Maybe late checkins could be put in an are in early morning when we had just checked in a few hours before. Maybe late checkins could be put in a quieter area and early checkouts be put there instead.
The friendly staff,proximity to the airport( but rooms were quiet),24hr free shuttle to/from airport,free return bus trip into the centre of the city
Nice and easy to get to from the airport, very clean and friendly. Quite and comfortable
Far exceeded our expectations for quality and value
The warm welcome we received there staff were very helpfull throughout our stay we were given a twelve oclock check out with no extra charges nothing was to much trouble for the staff. The hotel was better than expected.The rooms were exellant the hotel food was exellant.
We had a suite in the old building which was lovely except for the street noise late at night - we were on the back overlooking the tram station. On reflection a room in the tower building may have been more restful!
The apartment was located in the excellent old government buildings. The rooms were spacious, well equiped and comfortable. The staff were helpful and attentive. I thought that charging for filter coffee was a little mean (we had just spent several weeks touring NZ in motels where at least one cup of fiter coffee was included).
We were given a room on the 11th floor with a big pillar right in the middle of it which obstructed the view of the TV (room 1103 I believe). When we arrived at 2pm the room wasn't ready - we were told to come back at 3pm even though the room should have been ready at 2pm based on their website information. The breakfast was fairly limited for a hotel of this standard and was in a cramped room - I saw a few people were told to wait for a while when they arrived for breakfast as there wasn't enough room.
Prime location. Great free health centre with pool,spa,sauna and exercise equipment. Excellent staff. Recommend upgrade to suite.
the location and the room cost for internet - 29$ for 24h is expensive but still resonnable if you limit the usage to 100MB it's extortionate and totaly away from customers needs.
On arrival I was upgraded into a two bedroom apartment ( I was sharing a room with a colleague as part of a conference ). This was unexpected and extremely pleasant. I have no complaints with the hotel at all.
Nice old hotel
good breaskfast, good location you need to pay a lot for internet access
Location was great. The kitchenette was good, The noise! I was allocated a room on the second floor and there was no double glazing so it was very noisy from the exterior of the building (particularly at night when you were trying to sleep).
The location The fridge made a lot of noise and we had to switch it off during the night. The bed gave me a backpain and when my partner moved that movement woke me up
Centrally located by Cathedral Square with good room/facilities and very helpful hotel staff
The friendly, easy going helpfulness of all staff. The perfectness (not sure if that is a word) of the location. The ease of the web site to book a room from within N.Z and from overseas. We all found the rooms too warm and there was no a.c.
Safe, secure and central. Nothing
our stay at Quest Christchurch was a very pleasant one from start to finish. The staff on reception were very efficient and had us checked in and an upgrade from a one bed to a three bed given very quickly. The apartment was very clean and comfortable .
Staff was helpful, kind and friendly. Laundry dryer not working properlly, took over 2 hours to dry a load of clothes. Rather be out enjoying in Christchurch. Staff was very kind and offer to watch clothing. But staff was also busy checking in and out other clients.
Convenient location. Ability to cook own meals. Bed too soft.
Went for the rugby and the ajoining rooms were well fitted out and suited our needs perfectly for 2 couples. well situated in the heart of the city and great private, clean hotel room.
The Ibis Christchurch was a well maintained hotel with friendly staff and great facilities. Quiet rooms and a very central location
The location was very close to the very center of the city.
The staff were very pleasant and helpful. Location was excellent, close to Cathedral Square, I-Site, shops etc.We stayed for 5 nights and when we moved on to Kaikoura for a night the hotel stored our main luggage free of charge. Would definitely stay there again - great value for money. Can't think of anything we didn't like!
The hotel was very central and close to all amenities.We also found it very friendly and great value.
The friendliness and warmth, the attention to guests there was not enough car spaces on our first night, not a criticism just a comment really
staff was quick and efficient, friendly and helpful. rooms are too small, but as we stayed there with a baby and a stroller, it is no wonder...For two people being outside all time it´s ok.
Excllent location, helpful staff cramped rooms, wifi charges atrocious
The location. Situated in city centre. The rooms are very compact hardly space to move around.
Proximity to central city; ease of paid parking; simple and straightforward service; clean and modern We booked in April, but on arriving with our booking forms for our stay in December, it was clear our booking had not been registered or had become lost. Notwithstanding that, in a bout 20 minutes a rom had been found and our holiday commenced.
Internet access in my room. no bell boy to help with bags
The quality and standard of the hotel and the assistance given to me when i asked if they could arrange a shuttle to the airport and also if they would check with a car hire company regarding the delivery of a car for me, this assistance was very welcoming. I could not fault the hotel in anyway at all.
The Sheep in the Lobby Every one calls you Bro plus there was an aful lot of New Zealanders at the Venue
Lots of little touches - 3hours free internet per day, nice bathroom accessories, very comfortable bed, big TV Absolutely nothing
A nice hotel
location - poor and expensive breakfast - towels were not very clean - gym is not realy a gym - it doesn't have any dumb-bells
Quiet. Welcoming front desk and entry. Helpful staff. Good sized bathroom. Good food available. Excellent room rate. Espresso coffee avaiable. All in all a pleasant stay considering the earthquake had occurred on 2 weeks earlier. Please pass on my Thanks to the staff. Exercise equip. could perhaps be of a better standard.
Location - right in the centre of Christchurch, New & Modern No Problems
Wifi access, large safe and location. Access to room before designated time. Excellent all round
Excellent location, great rooms and friendly staff
Clean, comfortable accomodation. Friendly staff. Proximity to Isaac Theatre Royal. The room was too hot and the air conditioning was ineffective.
Even though the total booking was already paid, the hotel charged me again. Now I'm trying to get my money back, what wouldn't be necessary if the staff were well informed. I got an offer at the moment of the booking but when I checked out I had to pay again, and for the current price, which was higher. I still don't know whose is the fault, the hotel or website. I hope this comment is useful to advice other people or at least to improve the services of both.
Please write at least 15 words No
Staff was friendly and room was very comfortable. No gym on premises, but hotel guests can go to nearby local gym.
The staff were absolutely on to everything, nothing was too much effort. N/a
Staff was warm and welcoming without being overbearing. Room was well appointed and clean. Great bathroom! Hotel was centrally located to "downtown" Christchurch and breakfast, although a bit expensive, was good and my Latte was delicious! Wasn't there long enough to find a negative.
Food was better than at the typical hotel. The staff were accomodating and service-oriented. There was no in-house gym. Guests can use a facility 20 minutes away.
As soon as we arrived, the staff were expecting us. It was a cold miserable day and it was great to be welcomed so sincerely. The food was fantastic and it was handy to the city centre. No
The fact that it so close to the City. Staff were excellant with advice The price of valet parking and that everytime we got the car back, the radio station and air controlls had been changed.
It was just wonderful. nothing bad to say at all. when booking i was not aware that you were so newly opened till we saw an artical in new paper about hotel. lovely... and we will be back!!! mary&aidan no.
Design of the room, lobby, access to PC, great breakfast, location Parking
We needed to change rooms on arrival as the first option was too close to the street and noisy. The hotel staff at reception were very obliging and assisted us with our request.
We stayed in the Heritage room and were delighted with the old world feel yet with v modern facilities. Loved the high ceilings. Bathroom excellent. It was very central to all the things we wanted to do.
The bed was extremely comfortable It was very noisy at night because our room was directly above the pub
Excellent restaurant - both decor and food. Heritage room was spacious and comfortable. Lobby staff friendly, helpful and efficient Neighbouring bar patrons were noisy in the early hours of the morning.
Restaurant was excellent Check in was slow
It's a new hotel, good location, really good breakfast, very high room standard, if we will come back to Christchurch again this will be the hotel, we will use again
Its clean modern rooms and perfect location The rooms were on the smaller side, but really not an issue
the personal touch ie turning our blankets on because we were flying in late
Toured Christchurch and surrounding area. We arrived within twenty minutes of booking to find the rooms had been let to someone else, another motel was found nearby for the first night.
We had a wonderful stay. The executive suite was very comfortable and suited our needs. Loved the bed slept well. Very quite considering Riccarton Road is so busy. Awesome hospitality lovely people. I would stay again and recommend it. I like a dark room at night and unfortunatly the door let in quite a bit of light. Easily fixed hung my dressing gown over it the 2nd night made a difference.
Very suitable for what it is ... an airport hotel ... for overnight stays Decor is dated back to 70's
Handy, just opposite airportterminal, good transferservice 24/7. Surprising good restaurant and meals. Very helpfull and friendly staff. Ideal for transittravellers.
Good location at 2am at the airport! Good courtesy bus service also at 2am.
The staff were very plesent and helpful in every way. the closness to the airport. the food was a reasonable price and service was good quality. No
Nice sized room, clean, comfortable. Close to the airport, when it was raining used the shuttle for door to door service for my early morning flight. Room wasn't available until 2 pm even though I called the day before to ask for an early check in.
restaurant bar pretty good. We stayed here because it was close to the airport and it did not disappoint. Very close, indeed. Beds fair. Ground floor unit surrounded by chain link construction fence with a dign, "Under Demolition." Not a comfortable stay but very close to the airport.
Arrived at the hotel after spending a week in a campervan. The campervan drop off was next door, which was very handy. Good sized room and excellent bed, although after a week in a campervan, any bed would have felt good!!! The meal at the restaurant was excellent and the free shuttle to the airport was very efficient..
Exceptional stuff 24 hours reception Shuttle from a rental car company was available The hotel is a little spread out: it may take a long walk to reach your room The price is on the high side
The room smelled a little stale. When we opened the window to get some fresh air, the smell of cigarette smoke drifted in.
The entire hotel is currently under construction. The price was outrageous in this context. I booked with kayak for a premier king room. They booked me into a double, until I showed them my confirmation note; the front desk clerk then reluctantly changed my room type and wasn't welcoming as he handed me my key.
Restaurant was good. Laundry room was very convenient.
excellent quality perfect for Airport.