Good to know
Value for money
Distance to city center
|Hartford Bradley Intl|
Distance to airport
|"Staff was friendly and helpful."||(in 30 reviews)|
|"The bed and complimentary breakfast were excellent!"||(in 33 reviews)|
|"The beds were comfortable too!"||(in 9 reviews)|
|"The shower water was cold and filthy."||(in 30 reviews)|
|"Water park was not open"||(in 24 reviews)|
|"Beds uncomfortable and rooms too small."||(in 9 reviews)|
Time of year
Show reviews that mention
|use the pool||in 111 reviews|
|free breakfast||in 107 reviews|
|staff was very helpful||in 89 reviews|
|hot water||in 81 reviews|
|water park||in 80 reviews|
|hotel was clean||in 55 reviews|
|room was clean||in 35 reviews|
|clean food||in 32 reviews|
|pay extra||in 23 reviews|
|good location||in 19 reviews|
|bed was comfortable||in 15 reviews|
|shower curtain||in 14 reviews|
|speak to a manager||in 11 reviews|
|game room||in 6 reviews|
|years old||in 4 reviews|
Staff were nice and cleanliness in the room was good.
Breakfast was mediocre, beds were small, toilet paper dispenser constantly broke, hallway floors were gross and stained, trash all over the parking lot, super rusted tables in the pool area, rooms are not sound proof at all. We woke up several times to very loud neighbors. I was asked to upgrade my room and that was not an upgrade for the money I paid.
This hotel is awful, they never cleans the sheets before we got there, when I asked them to bring new sheets while I was going out for dinner. Nearly 2 hr later when I came back they still hadn't changes anything. Then asked to speak to a manager and there was no manager on duty, apperently they only have one manager and was on vacation. Then they have breakfast included and when we went to go for breakfast there's was nothing there. They had run out of everything. Mind you we got there at 7 and breakfast was from 6-9. Worst hotel to stay. Never again. And you have to pay extra to get into the pool/sprinkler park
When my mom and I arrived, we learned that we had booked a smoking room ( this was not specified on Kayak). We both have severe allergies and asked if we could change rooms. The clerk said it would be an additional $30.00. She went to the manager and the manager upgraded our room at no cost and gave us free breakfast!! The staff were do helpful and the room was beautiful!!
Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.
based on 308 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Clarion Hotel & Aqua Lagoon Waterpark
Where is Clarion Hotel & Aqua Lagoon Waterpark located?
When is check-in time and check-out time at Clarion Hotel & Aqua Lagoon Waterpark?
Does Clarion Hotel & Aqua Lagoon Waterpark offer free Wi-Fi?
Does Clarion Hotel & Aqua Lagoon Waterpark offer free parking?
Does Clarion Hotel & Aqua Lagoon Waterpark offer free airport shuttle service?
How far is Clarion Hotel & Aqua Lagoon Waterpark from the airport?
Can you bring pets to Clarion Hotel & Aqua Lagoon Waterpark?
Does Clarion Hotel & Aqua Lagoon Waterpark have a pool?
Reviews about Clarion Hotel & Aqua Lagoon Waterpark
Most Popular Landmarks
- Majestic Theatre 1.9 mi
- Josiah Day House 1.9 mi
- Storrowton Village Museum 2.8 mi