Clarion Hotel & Aqua Lagoon Waterpark

1080 Riverdale Street, West Springfield, MA 01089-4607, United States
+1 413 781 8750

Cheapest
rate per night

6.0

Good
based on 308 reviews
Clarion Hotel & Aqua Lagoon Waterpark - West Springfield, MA
Fri 12/4
-
Sat 12/5
Compare vs. KAYAK |

Provider Nightly total
KAYAK $85
Snaptravel $88
Booking.com $90
KAYAK
Snaptravel
Booking.com

Good to know

Value for money

5.7

Distance to city center

1.8 mi

Location rating

7.0

Nearest Airport

Hartford Bradley Intl

Distance to airport

13.9 mi

Rooms

Fri 12/4
Sat 12/5

Double Rooms

$90+

Bed type
Provider
Nightly
Double bed
$90 per night
Double bed
$91 per night
Double bed
$100 per night
Double bed
$102 per night
Double bed
$131 per night
Double bed
$142 per night
Double bed
$147 per night

King Rooms

$93+

Bed type
Provider
Nightly
King bed
$93 per night
King bed
$100 per night
King bed
$100 per night
King bed
$102 per night

Standard Rooms

$85+

Bed type
Provider
Nightly
Double bed
$85 per night
Unknown
$88 per night
King bed
$100 per night
Double bed
$100 per night
Unknown
$102 per night

Reviews

Pros

Cons

Traveler rating

69
80
73
60
18

Time of year

Traveler type

Show reviews that mention

+
use the pool in 111 reviews
free breakfast in 107 reviews
staff was very helpful in 89 reviews
hot water in 81 reviews
water park in 80 reviews
hotel was clean in 55 reviews
room was clean in 35 reviews
clean food in 32 reviews
pay extra in 23 reviews
good location in 19 reviews
bed was comfortable in 15 reviews
shower curtain in 14 reviews
speak to a manager in 11 reviews
game room in 6 reviews
years old in 4 reviews
  • Mediocre
    Oct 2019
    2.8

    Staff were nice and cleanliness in the room was good.

    Breakfast was mediocre, beds were small, toilet paper dispenser constantly broke, hallway floors were gross and stained, trash all over the parking lot, super rusted tables in the pool area, rooms are not sound proof at all. We woke up several times to very loud neighbors. I was asked to upgrade my room and that was not an upgrade for the money I paid.

  • Poor
    Sep 2018
    2.0

    Never again!!

    This hotel is awful, they never cleans the sheets before we got there, when I asked them to bring new sheets while I was going out for dinner. Nearly 2 hr later when I came back they still hadn't changes anything. Then asked to speak to a manager and there was no manager on duty, apperently they only have one manager and was on vacation. Then they have breakfast included and when we went to go for breakfast there's was nothing there. They had run out of everything. Mind you we got there at 7 and breakfast was from 6-9. Worst hotel to stay. Never again. And you have to pay extra to get into the pool/sprinkler park

  • Excellent
    Sep 2014
    10.0

    When my mom and I arrived, we learned that we had booked a smoking room ( this was not specified on Kayak). We both have severe allergies and asked if we could change rooms. The clerk said it would be an additional $30.00. She went to the manager and the manager upgraded our room at no cost and gave us free breakfast!! The staff were do helpful and the room was beautiful!!

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About

Overview

Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.

Choice Hotels

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.0 Good

based on 308 reviews

6.2

Cleanliness

6.6

Comfort

7.1

Staff

5.7

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Entire unit located on ground floor
Business center
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Fan
Cribs available
Fire extinguisher
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Fold-up bed
Free toiletries
Heated pool
Smoke alarms
Heating
Contactless check-in/check-out
Face masks for guests available
Casino
Physical distancing in dining areas
Physical distancing rules
Game room
Golf
Interconnected room(s) available
Indoor pool
Key card access
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Air purifiers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Complimentary breakfast
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Pool view
Water park
Pool table
Water sport facilities (on site)
Private bathroom
24hr front desk
Designated smoking area
Storage available
Free Wi-Fi
Non-smoking rooms available
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Seating area
Elevator
Accessible by elevator
Adapted bath
First-aid kit
Snack bar
Socket near the bed
Alarm clock
Balcony
Bathtub
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Tile/marble floor
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Clothes rack
Trash cans
TV
Upper floors accessible by elevator
Upper floors accessible by stairs
Desk
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet

FAQs when booking at Clarion Hotel & Aqua Lagoon Waterpark

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Does Clarion Hotel & Aqua Lagoon Waterpark offer free Wi-Fi?

Does Clarion Hotel & Aqua Lagoon Waterpark offer free parking?

Does Clarion Hotel & Aqua Lagoon Waterpark offer free airport shuttle service?

How far is Clarion Hotel & Aqua Lagoon Waterpark from the airport?

Can you bring pets to Clarion Hotel & Aqua Lagoon Waterpark?

Does Clarion Hotel & Aqua Lagoon Waterpark have a pool?

Photos

All Photos (35)
Building (2)
Bedroom (9)
Pool (1)
Lobby (2)

Location

Most Popular Landmarks

  • Majestic Theatre 1.9 mi
  • Josiah Day House 1.9 mi
  • Storrowton Village Museum 2.8 mi

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Hotels North America United States Massachusetts West Springfield Clarion Hotel & Aqua Lagoon Waterpark