It's in a fabulous spot. I love the Bradford Marina and being able to walk into the city centre. It has lots of places for food and drink in easy walking distance. The hotel is modern and bright, with nicely sized rooms, comfy beds and wifi included. I am a Hilton Honours member and this should have been checked prior to check in and it wasn't. A small thing, but it's nice to be recognised.
Staff was very friendly and accomodating
loved the first night was faultless, food, reception staff, and restaurant staff were all perfect, even got a warm welcome from the cleaner. Restaurant service staff, and times were of a much lower standard than i would expext from Damons on the second night. Because of this i found the value for money to be very poor.
The restaurant was close by
Very welcoming at reception and polite. Room was very nice and well equiped. I would stay here again. Non
Dated and scruffy rooms. No free internet connection.
good service and the attached resturant is brill
excellent staff and excellent food and service at restaurant cleanliness of room and massive bed
Convenient and booked a table in advance at the local resturant. The room was old and took some time to warm up. The interior was in need of a fresh look, but clean and comfortable.
The staff were very accomodating and extremely pleasant, the room was large and comfortable. All aspects had been catered for.
Good combination of small size and good quality. Like staying in an exclusive town house. It's not staffed 24 hours so I had to wait ten minutes while someone came to let me in.
Excellent position near the Catherdral, clean rooms and reasonably quiet with good oarking. Rooms overpriced [ breakfast not included,] so not value for money.
The hotel manager Adele was outstanding. I had been concerned about the safety of parking my brand new car. She went out of her way to ensure that I was able to park safely on both nights of our stay. Her friendly, caring and helpful manner made all aspects of our stay special. We felt as if we were staying in someone's home, rather than a hotel.
Ideal location for reaching city centre on foot, cozey and friendly atmosphere
Friendly staff who were very willing to help had to phone to get someone to meet us as reception wasn't staffed (and could not be found easily due to refurbishment work)
Well presented period property with bags of character in great location with secure parking The sink tap was loose and twisted round
Comfy lounge, free coffee machine and well stocked honesty bar Electricity tripped to the sockets on the night of arrival and the trip switch was in a cupboard in our en-suite, but we had to wait for a member of staff to turn up Saterday morning before we got power back. No way of making tea in bed, so had to get dressed and go next door to get a cup of tea from the tea rooms. Power back about 30 mins after this.
Being in the top part of town with all the good pubs and restaraunts away from the rabble
Interesting room within the old hall part of the hotel. Pleasant to have complemtry robes within the room The bed was very hard, for the price it would be nice for breakfast and car parking to be included.
The ambience was impressive and the room was huge. Breakfast was also excellent. You could not beat the location and free parking. This was luxury facility with a modest price. I though the front desk staff were most college students who could use more training in hospitality management. But everything else was first rate so it''s easy to overlook this.
The staff were lovely, very friendly and helpful, breakfast was very good. The location is brilliant. Well reccommended If I had to say anything it would be that there are no signs for this hotel it is not easy to find. But once you find it , its lovely
Clean rooms and good food in restaraunt.
excellent rooms , great spa , food in the restaurant was out of this world ( gordon ramsay paying a visit ? ) , many compliments to the chef , excellent value for money , will visit again A1++++ if there was one slight gripe , it was having to queue for breakfast ? couldnt quite work out why such a well run hotel would run short of tables ?
since the new owners have been in place the food presentation and quality were excellent. up date the rooms next!
Relaxed, friendly staff. The overall facilities looked pretty good, although I didn't use any of them. Overall design seemed a bit odd with the car park at the back and side, but the reception area at the front with no indication in the car park that that was where it was. Also considering the size and style of hotel it should get some proper real ale in the bar.
Breakfast - which was very good Very dirty windows (frames mouldy!) and cold veg with bar meal
Being able to work straight from the door of the hotel. The spa, when we were allowed to use it. No heater in our room. No where to sit except the bed in delux room, so we could not really visit our grandparents room. no lift. Our children (11 and 13) were not allowed in the pool when we wanted to go. No lift. No spin drier for costumes in the spa,so because our radiator was broken we had to put on cold wet costumes. a la cart restaurant was not open, and the bar food was chip orientated and the acoustics were terrible. No where comfortable to sit in the bar while waiting for our table. Insanely complicated billing.
Although the hotel is 'tired' if you can get it for a cheap pirice you can get hotel services and facilities for Premier Inn costs. Food was good and at a reasonable price. As with many of the other reviews the hotel is in need of a revamp. Everything feels a little worn and outdated so don't book for a romantic weekend. It is fine for business if you arrive late and just need the convenience of a hotel.
Polite, happy & welcoming staff - outstanding value for money
Breakfast Room booked 6 days before was not available, I was put in a twin room when I had boooked a double. Teir website claimed to have a refurbished hotel, my room was old and dirty and definitely not refurbished.
Pool & spa
Very friendly and helpful owner, happy to give tips on local restaurants, booking taxis, a helping hand with the iron and directions. Cheerful chat at breakfast!
friendly and very helpful staff delicious breakfasts decor a little dated
It suited my purpose,was clean and helpful. No
Staff very good efficient, breakfast excellent, large comfortable room, shower one of the best ever come across in a hotel Decour a bit dated.
Location was excellent as within a 10 min walk of the old town and castle. Easy parking , Friendly owener and local information given. Sorry to say but the whole decor of the inside needs bringing up to 2010 as well out of date,.The bedroom requires complete re decoration along with the 1950's furniture which is falling to bits albeit the shower room was new there were things to be finished off like covering screw holes with filler and then painted , it was a bit adhoc.
This is my guest house of choice. Very helpful, friendly owners. Comfortable accommodation. Private car park. Fabulous breakfasts. Can't wait to go again!
A very friendly welcome and they gave me a lot of help in terms of directions. An excellent Breakfast and overall very friendly and kind people running the Guest House. Nothing it was excellent value for money would stay again:
Great location. Very good breakfast. Pleasant owners. Warm bedroom. Shower in Room 2 was inadequate. Cold water in basin was barely a trickle.
The Mayfield is very well situated within walking distance of the Castle, Cathedral and main shopping area. It was warm and very comfortable.
We were welcomed and treated very well by the husband and wife team.The breakfast was very good. It is also convenient for the City Centre. The bathroom is in need of an upgrade.
From start to finish, this hotel did not disappoint. Friendly, efficient staff in reception and in the reasonably priced restaurant serving a varied menu with generous servings, to the clean, comfortable, warm and welcoming ensuite bedroom and free parking close at hand, this hotel made travelling easy. All this with free wifi too! I cannot fault this hotel and would go out of my way to stay there again.
An unexpected find, that delivered much more than I expected when booking. Helpful staff, good food and wine, and great service at very competitive prices.
Staff were efficient and quick with service. Food was served quickly and of a god standard. Room was comfortable and clean. Represented very good value for money. Safe/secure parking. Would use it again. Prefer a bath to shower - although water was hot and plentiful and a power shower.
The stay overall could be summed up as average, if like myself you are using the hotel for a business stay then it is fine. A home from home in some respects which is what you need. The rooms let this hotel down, they were ok but nothing overly clean about them and this was the first point that put me off re-booking this hotel. The reason for booking was due to a 3 day course I was attending in Mansfield, however when I came to re-book for a 3 night stay in December this was turned down then I was offered just 1 night.
The room was very spacious and comfortable. Plenty of tea/coffee etc. We arrived at 8:50 pm and were told to place our order for dinner before checking into our room as last orders are taken at 9:00pm. Breakfast finishes at 9:00am which is really early if you are on a relaxing break and also had to check out of room by 10:30 which we have never experience before.
wireless internet advertised but 'broken' - hasn't been working for a while according to the receptionist. The terrible noise from the two functions going on the hotel which made it impossible to go to sleep before midnight.
The room was exceptionally clean. The waiting time for the evening meal.
Very pleasant surroundings. Rooms were very comfortable felt more like home than a hotel room which can often seem cold and univiting Room was a little cold heat wise especially the bathroom
Staff were excellent - could not have been more helpful. Room was beautiful, bathroom was great with lovely complimentary shampoos etc plus nice range of teas and coffee. Hotel itself was full of character and olde world granduer.
Newly kitted out and refurbished, with excellent staff and very good location, the beds were superb! Nothing, all of it was perfect!
A nice comfortable, old fashioned hotel.
Good atmosphere,comfortable,large rooms,pleasant staff,excellent breakfast. rooms on the front of the hotel suffer from road noise.
Staff very attentive, as it was my first stay I was taken to my room and shown the breakfast room, bar and restaurant areas on the way. The food was excellent and there was a good choice. Free Wi-fi in bedroom.
Nice Enviroment and ambience, Friendly Staff None
Good room and staff, great food. Roudy group of men moved from private function room into hotel bar around 10pm. Took over the previously quiet comfy bar and some loud foul 'F' words used. Other customer was complaining to reception as we chose to leave, so don't know how staff handled the situation.
Friendliness of the staff,and nothing seemed too much trouble.
Staff in bar and at breakfast were particularly pleasant, friendly and helpful. Rooms were comfortable and nicely decorated. Housekeeping was good and maids were friendly too. Could do with mini-bar and bathrobes in the room they are treats when you are in a hotel! Reception service was okay but not as friendly as other staff.
The decor of the hotel The beds were a little small. Usually in hotels there is a king size bed. Also the beds seemed to make quite a bit of noise!
Really comfortable rooms. Lovely surroundings. Friendly and helpful staff. Great location within 10minute walking distance of Railway station. Parking available. Had evening meal, tasteless. Presented well but unable to eat it. Had breakfast and again unable to eat it, tasteless. I would recommend the hotel for above reasons but I wouldn't recommend the food.
the receptionist was really nice, the rooms were nice the food wasn't that nice and some of the staff at the bar etc weren't very helpful and didn't offer things like knives and forks
Your staff were most helpful, particularly the lady at the reception desk. My first stay both memorable and excellent value. Absolutely nothing disliked.
Staff were friendly enough, room clean and tidy. Cold, cold, cold. Theroomm was cold. We weer told that heating doesnt come on until 4pm!1 Even when it came on not very warm. Tepid, not hot, water.
Helpfull staff Unfortunately the room we had was very cold, too small a radiator and not enough blankets on beds. this was rectified by staff. Duvets would be an improvement.
Very Helpful and friendly reception staff. Restraunt staff very attentive
price of the wireless network
Friendly staff, clean and nice room. Breakfast delicious. No hot water in evening though this may have been down to number of guests all going out to evening party
The landlay was fantastic, very friendly and helpful.
Very helpful and welcoming staff. Excellent breakfast. Clean and comfortable room.
Manager Jackie was very friendly, helpful and welcoming. Room was warm and comfortable, and we enjoyed using the cosy guest lounge where we could have coffee and read the papers (all free) in front of the fire. Location was quiet, but within easy walking distance of city centre
Fantastic room, great and friendly service and couldnt do enough for you. Really nice host - Jackie, great brekkie, very nice room, nice little touches and extras such as chocs in room, card to say thanks for the stay. Dont stay anywhere else,
the very warm welcome from jackie,also the small but very effective touches such as coffee/tea and biscuits available at all times in the lounge. Marvellous full english breakfast and anything else you requested at breakfast,nothing was too much trouble . the only thing was that it was quite noisy from the traffic on the main road but this would not deter me from staying here again.
The friendliness and attention of the House Keeper. Nothing was too much trouble. My room had wonderful views and the food was superb. Nothing
The customer service was excellent. It was obvious that the customer's needs were paramount in this guesthouse. The staff bent over backwards to look after us. Nothing. Couldn't fault it.
friendliness of staff
The comfort, cleanliness and warm welcome from the manager and the excellent breakfast. Free internet access was also an advantage. The website described the hotel as being near the railway station, but in fact it was more than 20 minutes walking distance.
breakfast excellent shower leaked and was mouldy
Both hotel , and room were exceptional and of the highest standard. Thankyou for a wonderful stay
Helpful staff Very noisy on Friday and Saturday nights, because of discos which continued to 12.30 and 12.00 respectively.
Clean, welcoming, efficient and friendly staff. Good size room although bed a little uncomfortable but extremely large.
Friendly staff, and good food.
The friendliness of the hotel staff; they were very helpful at the front desk.
The selection of TV channels was excellent (all the SKY sports channel). The breakfast was also excellent.
Efficient reception, large clean room, excellent meal Touch of mould in shower, offer of free bottle of wine with meal rather hidden away
Room very small also noisy and hot
Location, cleanliness, size of room Breakfast service on Sunday was shocking. Repeated orders, uncleared table, slow service - 1 hour for breakfast!
The seclusion, peace and quiet. A very relaxing place to stay.
Excellent rural location. The breakfasts were of a high quality both cooking and quality of food used None
Comfortable room in a quiet location Staff were not very visible. Reception was usually unoccupied. Breakfast facilities left a lot to be desired.
The freindly staff and the pub nearby (The green man). No food available in the hotel on a Sunday night.
It was lovely and quiet, despite being quite busy the night that we stayed. The people were friendly and helpful, and breakfast was delicious. It was confusing as to which way to go in, doors were locked and it was unclear where we had to go.
The seclusion Better if they could have an evening meal, not everybody wants to travel to get fed, plus you do need a car
Nice room, clean, fairly priced, good breakfast, personal touch. None
Good service, friendly staff and an excellent breakfast!
Friendly staff, extremely helpful. Everything that we needed in the room Signposting could have been clearer to the hotel (minor criticism) Pillows were a bit hard
Friendly atmosphere, good breakfasts. Spotless rooms with sat Television. Quiet and unusual hotel Its a pity they do not serve food in the evening
Very friendly and helpful proprietor (Martin). Very Clean rooms and excellent location for the City of Lincoln.
Nice room, lovely bathroom, thought gone into decor & guests requirements, excellent location & value for money. Access to hotel as the drive is steep & narrow, particularly difficult when icy & dark & there isn't much lighting. Parking not great as again steep & not much room. Cars get blocked in. Should perhaps think about turning some of the garden into parking space.
Location within the city. Of the road free parking. Unfinished misleading accommodation.
the lady who greeted me; and the owner who allowed me to check-out late the lady who was working at breakfast on the last day of my stay. couldn't tell if she was painfully shy, or rude.
Good position near to Cathedral & Castle. View over city from bedroom window. Comfortable bed. Decent breakfast available. Smart bathroom. Difficult, narrow, steep access to property. Not at all obvious which house was The Poplars. We actually stayed at Crossways, the hallway landing etc needs a bit of tlc. Night storage heater in bedroom which was cold when we returned at about 5pm on Saturday. No one about to provide alternative form of heating. Hot water had gone cold both evenings. No hook,shelf or heat in bathroom
The fact that breakfast was available which-ever time suited one; also the lovely view from my room. No desk with light at which to sit and study/work
location and helpful staff/management tv could do with an upgrade ; not sure if there was a radio
The helpfulness and friendliness of all the staff.
Good service from staff, parking excellent. Room was very poorly decorated, shower was difficult to work and the walls were paper thin. We could hear everything next door were saying.
Friendly welcome clean room good shower but decor dated and not really acceptable for the published prices. I booked online at a discount. I would not have stayed if I had booked at full price. Refurbishment is expected soon as the hotel has new owners The location is superb, good choice of restaurants right in the centre of the historic quarter. Some say something about atmosphere but it passed me by. Industrial vacuum cleaner and supplies piled in corridor
Olrasr write at least 15 words comfortable, friendly room adequate , good bed, very good breakfast, good parking Nothing to spoil my stay
within walking distance of town centre and plenty of car park space
Clean & tidy room. Comfortable beds. good breakfast Owner complained that there was eye make up stains on towles. I felt very uncomfortable after this.
I liked the cleanliness and the comfortable beds. The room was also large with a good sized bathroom. I also liked the provision of nice shower gel, soap, biscuits, coffee and tea.
I enjoyed my one night stay
Tha bathroom was very light and it was good to be the only people in the hotel. The bed was comfortable and the rooms werre warm. The room was quite dark in the daytime and there was no view and no armchair (nor any chair). It had no bath. It was small compared to overseas hotel rooms but not compared with other British. The teamaker needed a power point but this was hard to reach and other items had to be unplugged. Not enough table space.
A truley personalised service by the owner and a quality breakfast
staff were there but not in your face
welcoming and helpful landlady
Lots of room..big bathroom..warm.good service.good car park..best guest house we have ever stayed in. Nothing
Location, right in the heart of the old city. Work on updating the hotel was taking place while we were there, so facilities were limited.
Location was excellent and the room was very comfortable. It was -7 in the evening so very welcoming to get in the room and heating was on and nice and cosy. Would definately recommend this hotel. The cooked breakfast was very small - no indication as to whether you could have an extra sausage or piece of bacon. Some of my group were disappointed in the small size of cooked breakfast. Seemed like you were only allowed one item of each sort only. Although the quality of the meat was excellent - great lincolnshire sausages!
The Hotel is very well positioned. There is a lack of ambience - modernisation has taken away its historical character. The lack of a peaceful residents' lounge means there is nowhere to relax when there are wedding parties etc.
Great view of cathedral out of rooms 320-323, breakfast nice, cooked as you want it Evening meal (Fish and chips) too expensive for small portions (plus £2.50 delivery charge) had more bones in the fish than chips!! Filled in form but heard nothing
Great room, good price and friendly staff.
The design and comfort of the room. The availability of the restaurant. There was a lot of noise from the street outside until about 4a.m.