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We were woken up at 2:00 in the morning by an intermittent drilling sound or electrical static coming from the combination cock/phone apparatus. I had to get out of bed, battle a tangle of electrical cords and, finally, climb under the bed to unplug the thing. At 2 in the morning. Getting back to sleep was a challenge after all of that. All management had to offer the next morning was, "So sorry." I'd avoid the place like the plague, not only because of the facilities issue, but, also, the indifference of management.
Staff were excellent, friendly and helpful and keen to make you feel welcome. Felt like home from home. Liked being able to see in to the kitchen at breakfast, log fire, excellent breakfast, beautiful room, central location.
Close to city centre Rooms were very small for price. The smallest rooms I've ever stayed in and not worth the price of the room. Parking was an issue.
top class,all the staff were so helpful and friendly, great breakfast
Staf very friendly, great location for city centre and room quiet and comfortable.
we found the staff very welcoming and helpfull . we have no complaints about this hotel whatsoever and look forward to stopping there again .
We stayed in the Princess Suite and it was beautifully decorated, as was the rest of the hotel.The staff were fantastic, helpful, polite and sincere.The parking permit made things a lot easier and was value at £8 a day.To top it off, the bathroom had heated flooring! A brilliant hotel located in the centre of Bath - shops & eateries are 30seconds away.
It was comfortable, well equipped and friendly. Also nice and quiet. It has lots of stairs which may not suit everyone, but I liked the exercise and the fabulous view from the top.
The staff were very efficient and pleasant both when we arrived and for breakfast the next morning - we enjoyed our stay although very short!
location, lovely building, view from our window
The location is very convenient for visiting the historic sites of Bath, and the parking is very easy Our room was on the top floor. As there is no lift the climb up the stairs could be challenging to anyone with mobility problems
The room and facilities were excellent. No bad points
Friendly, helpful, breakfast superb,with plenty of choice. The room was cramped., chairs were uncomfortable to sit in. Would ask for another room.
Lovely and welcoming. great breakfast
Walking distance to city centre No bad points at all
Excellent hospitality, very friendly owners, clean and tidy, beautiful Gardens, nice shower, good breakfast and much more Nothing
Room was superb but the real selling point was an outstanding shower which matched the waterfall shower at Bath Spa!! Tv had poor reception - but the view from the room made up for the lack of tv reception!
A warm welcoming guest house, clean and tidy, close to town.
King room was spacious and well equipped. Staff friendly and extremely helpful. Off-road parking and near to city centre.
The comfort of the room, there were lots of homely touches. The breakfasts were delicious, I particularly liked the fresh fruit. Iris and John were very helpful and friendly. There was nothing that I disliked.
Easy access. Great room size and lovely king sizebed and breakfast was great, plenty of choice hot and cold
The people the location the size of the room the breakfast was good location location clean,staff was great very helpful stay there again in a heartbeat Had to leave!
There was a lot of noise from the nightclub downstairs. The noise didn't stop until around 3am. It is completely unacceptable to charge these rates when there is that level of noise.
Excellent location, helpful staff, bar next door. I found mould in the kettle in my room, poor lighting in bathroom, fixed shower.
near every thing room lovely an warm no lift
When booking online, thank you for phoning to confirm the booking and schedule time of arrival. The staff were friendly and clear about the procedures upon arrival, and welcoming at breakfast time. I came to stay 1 night, before attending a wedding on the next day. The Bedside Browser book was excellent in content, and together with leisure brochures, I used my time to walk around South East Bath. I explored the Abbey, the shops in a few streets, the glass blowing shop, gardens and the river Avon. The room was in good condition for the evening spent watching bbc Comic Relief. Tea-making facilities and bar downstairs were excellent. The bed was comfortable for sleeping. Nice view from the window, onto the gardens. Because I was going to a wedding, I was surprised not to find ironing facilities. If available by asking, please state this in the Bedroom browser. The wardrobe smell was well polished, but thankfully this did not affect my clothes. Also the shower has a temperature control, but I could not find the tap switch for turning on the water. I may have simply missed it & could have appreciated instructions either in the Bedroom Browser or the room.
the staff were excellent , friendly and helpfull gotta say the room didn't quiet live up to the web site , bathroom and decor etc
Perfect location, lovely building pleasant staff and adequate breakfast The noise between 12midnight and 3 am from the club downstairs was intolerable. We were on the 2nd floor and could still clearly hear every conversation which was such a pity as otherwise the hotel would have been perfect.
Friendly staff and located in the city centre. £70/night for a shared facilities (altough I was clearly said in the web), small room and worst of all... the view from the window was towards a wall that was... 40cm from the window! I felt like a prisoner in jail.
Clean fresh, unpretentious and good value for money Top of bed under eaves meant I could not comfortably sit up in bed to read.
Hotel is in a good location to all the sites. For the money I expected a much nicer room, it was a three star hotel with a four star price. The continental breakfast was very basic also. Overall I was very let down, I expected nicer.
Excellent location, good breakfast, friendly staff
Meeting the chickens on the way to my room! The tv did not tune in & uht milk at a farmstay was poor
friendly welcome peaceful
good breakfast buffet, cooked breakfast option, fruit in the room, extra pillows and blankets and Pauline was very friendly not keen on the toiletries, tiny mirror, and I found the bed quite hard. The guinea fowl screeching at the crack of dawn from the roof of my bahroom, I did get used to after a couple of days.
Was greeted in a friendly manner. The room was fantastic, not only very pretty, practical and well laid out but very clean and very tidy. The hotal was in beautiful surroundings with an air of tranqility and it really was a relaxing stay. The facilities were great and there was a games room there suitable for bot children and adults. Great place!!
Quiet rural location - wildlife & hens a plenty! Expensive for what it is, and I've had better breakfasts!
Very comfortable and easy access to village and Bath.
Peaceful, rural location and setting; conversion of outbuildings into individual bedroom units with ensuite were very well converted; fresh fruit and selection of hot drinks in room; comfortable and pleasantly decorated bedrooms; an easy 20 minute walk to Bradford Upon Avon village itself. Only complaint was the shower was a dribble, but there was plenty of hot water and a bath as an alternative.
i liked the convenient location that the hotel had for all the places that we intended to visit. However I believe the hotel is more suited to families with young children the hotel staff/family seemed a little disorganised and seemed to rely too much on the lady of the hotel.
The converted dairy provided comfortable and quiet accommodation with plenty of towels and toiletries in in fact the 'goodies seemed so plentyful I was surprised that there was not a shoe cleaning kit. The continental breakfast was very good, I only wish that I could have faced up to having a full english which I imagine would have been equally as good.
Friendliness of the boss, the desire to make you feel welcome...
Excellent b&b clean,breakfast in bedroom was very good None
The staff was very friendly and helpful. They went out of their way to make sure we got what we needed.
lovely room very central and great to have breakfast in bed
The owners of the Bed and Breakfast were phenomenal. Breakfast in the room was outstanding and the rooms were out of a magazine. The Bed and Breakfast was also w/in walking distance to everything in Bath. I'd go here over and over.
The hotel was in easy distance of all the main attractions in Bath, resturants and shops where in easy distance
Your hosts were the best. Keep them if you can None
Very well presented, luxury Bed & Breakfast.
Beautifully clean room and breakfast served in your room is especially lovely. Good location to attractions. Everything walking distance
Lovely room and very helpful hosts. Breakfast in the room was good also. Nothing
The room was spacious. The breakfast in the room at the requested time was excellent service provided. We were happy to be able to leave our luggage there as we had arrived very early. It is easy to find. The information sent by email on booking was very thoughtful. Na
The beautiful space, lovely friendly owners, great breakfasts, high quality facilities and above all, the relaxed family atmosphere. Basically, we loved everything about it and will definitely be returning there for our future visits to Bath.
Very friendly attitude relaxed atmosphere no petty restrictions open house feeling. Food of the highest quality and plenty of variety also you could choose your individual menu. nothing
Best stay I've had all year! The modern contemporary building is fantastic, and excellent location. We stayed for a Spa-weekend and found the location and style fantastic. The owners are lovely and we would definately return again. We loved it!
Nice and clean .great breakfast!
Very relaxed home-from-home atmosphere in a wonderful contemporary setting. Hosts were very friendly & eager to make our stay a good one. Breakfast was plentiful & of the highest quality. Location was excellent for avoiding busy city traffic but being a short bus ride away from Bath.
We all loved the cedars and if we have by chance back that way to Bath we would definitely like to stay there again
The hosts were extremely hospitable, we loved the family dog I think this is not a problem with this b&b but with all B&Bs, it rained all the time we were there and there is no place to relax during the day when you can't be out and about.
visited Bath parking very limited
the room was fantastic and the owner was very welcoming and friendly
You get a warm welcome form Ian & Ali Wright, Ali ensures you have a nice cooked breakfast in the mornings before your long day visiting Bath & surrounding areas. Ian always makes time to help you out and do the train/bus station run'S. Can get quite dark when returning to property late at night, poor lighting roadside.
It was a very friendly, homely environment. The accommodation was in a lovely building with a very nice room. The proprietors were both friendly and breakfast was great.
Lovely setting, nice room, comfortable bed, great advice (take the bus from the Park & Ride into Bath rather than driving!), good breakfast, pleasant owners Absolutely none
Lovely clean room. Ian and ali were lovely and hospitable. Good brekkie too. None
The bed and bedding was comfortable and the breakfast tasty. I was given a very cold welcome upon arrival and generally made to feel like an inconvenience to the owners. I wasn't allowed breakfast before 0800hrs despite the fact I was there on business and had requested an early breakfast, and at breakfast I was told exactly what seat I had to sit in. Very very uncomfortable place to where I felt I couldn't relax or make myself at home.
We occupied Room 1 which had the view of the countryside. The walk into town is approx 40 mins down the hill and buses run very regular .. Town has lots of shops together with culture and history. The Owners made us feel very welcome, and I felt home from home. I pre-booked a special request and considering the hotel is also closed between 11-4 - this request really should have been in place prior to our return to the hotel after 4pm. Apart from that the special request was value for money.
Owners are very nice and friendly,room was perfect,comfortable and clean,as the bed.The breakfast was great,the location is not a problem,as U can get a bus or cab,to go around.Everything was perfect!Would stay again next time for sure!Me and my girlfriend loved staying there!