The room's bathroom facilities. All staff interactions were great.
Parking was $30 for the night.
The rooms were beautiful, updated and huge. The bathroom was wonderful aswell.The staff were friendly, professional and extremely helpful.
The front desk staff seemed to be a bit incompident with hotel details such as hours of the spa and restaurant and how the computer system worked. It seemed like there were a lot of 'new' people on staff.
This is a great hotel if you want splendid service and excellent accommodations. It is a bit on the sleepy side--there's no bar owned by the hotel with a lot of activity. But you can have a quiet drink in the lobby restaurant.
HOT WATER WAS LACKING ,THE 16 KIDS IN THE ROOM NEXT TO ME HAVE A BARMITZFA, TILL 430 IN MORNING KIND OF GOT OLD BUT EVERYTHING ELSE GREAT
Stayed for three day instead of staying in a NYC hotel. Beautiful rooms, fantastic bathroom, kind staff and great spa facilities.
Sometimes my wife is right on the money. NYC congestion I can live without. I stay here I save half my money and get 2x the service...This hotel is brand spanking new...like walking onto an elegant Starship...USS Comfort...we came to nyc, felt relieved at the end iof the day....the Malls are right next door!