Would you like to save as your currency permanently or for this visit only?
It was very good value for money. The room was clean, nicely decorated. The staff were friendly and attentive. I'd stay there again. No complaints at all
Very friendly staff, rooms are individual and to a very high standard. No bad points.
Excellent stay in a well apponted room. Very good food. Ideal for a quiet relaxing stay.
very good food is fab
Lovely room. Very friendly staff. Excellent service and breakfast We booked very last minute and they didn't seem to be expecting us. Bar menu fairly plain. Evening food ok but not brilliant.
Smart rural dining pub with food above normal pub standards The rooms are up a narrow twisting stair which is awkward with large/heavy cases.
extremely friendly and warm staff not applicable
Staff were over streached on the Friday evening but sill managed to provied a professional service and a smile. Room was clean and well presented.
Altogether a very charming and unusual hotel. Very friendly staff and high attention to details. The long walk from the Car Park - over 10mins walk with luggage. The cooked breakfast, although lovely, was a little small. And kept awake by talking on the first night until 2.30am and by another guest at 3am the next evening walking through and banging doors! Arghhhh!! But this did not put us off our stay, but think the price could be a little lower.
Relaxing and very central for shopping. NA
Location. Staff made a real effort to be helpful. No telephone in room. No explanation of use of 4 keys or how to lock room. Locked in the hotel when all staff went off for part of Sunday. The low service level does not reflect the high price. The operation seemed rahter amateur in terms of customer service.
Friendly staff and a great ability to fulfil all our needs! I booked the hotel initially for my wedding night! We ended up having our wedding reception there as well and was a fabulous day, food and service was great and couldnt ask for any better - Big thank you to the hotel!
location The hotel was dirty, no air conditioning and expensive. The kettle was missing from the room and the curtains were held back with a safety pin which cut my finger!
Nothing is good - have maybe once been a charming pub with rooms upstairs. Receive your guests friendly with respect. Our booking though booking.com - the hotel only had 1 room booked even I had a mail with a confirmation for 2 rooms. Water was dripping from the ceiling when it rained. Due maintenance of the rooms and restaurant, make fresh food etc etc…..
If you happen to be traveling to salisbury and want to tour the cathedral, you can't get a better location as it is right across from the entrance to the grounds. The staff were very friendly and competent, the rooms were well maintained and the bathrooms were spacious and very clean. But this inn is very old, the rooms are very tight, and it just isn't that comfortable. We did not feel there was adequate value for our rate of GBP100/night (jul09).
the quantness of the place, floors and walls sloping in all direction, which is not suprising for a building over 400 years old. Very poor value for money, no services, reception closed @ 1800pm, no hotel lounge as such, only a bar/resteraunt.
Clean and tidy with the only non-euclidean staircase in existence.
The staff were very friendly and helpful. The food in the restaurant for both brekfast and dinner was excellent if a little expensive for the dinner. No phones in the rooms. No room service. No shower caps in bathroom. It was a lovely hotel for a break but not for business use. I was hoping to recommend this hotel for business use but without the first 2 facilites above I am unable to do so.
Staff excellent, food excellent. Room good, what was even better was that they accepted our dog. Would have preferred ground floor room, unfortunately we were above the function room with a party that went on until 12am.with loud music. Would definately stay there again
The staff were very friendly and nothing was a problem to them at all. no complaints whwt so ever and the bed i sleep in was very comfortable indeed.
Very convenient for thew purpose of my visit. I will stay again
It was comfortable and easy to find.
Ideally situated for visiting family in Ferndown Very tatty appearance inside, especially corridors and room. General feeling of lack of cleanliness. Old TV with only four channels and the remote didn't work well. The shower curtain was too short and kept clinging to me n the shower (urgh!).
It is close to ringwood where we have friends everything was satisfactory for us
good service from breakfast and resturant staff en suite is tired needs attention to bath panel,shower head and bath felt dirty. room lights were so dim i felt like buying a torch.
Very convenient location, right on the seafront. Nice rooms and the whole hotel was pleasantly decorated. Staff were not particularly friendly.
Service, food, location, surroundings
Good all round hotel. although Dog friendly (we took ours), there was no evidence of previous doggy residents... cleanliness was v.good although hotel is obviously well used
Clean, updated rooms Good food in restaurant Staff are for the most part pleasant and helpful when they're able to be. Way too many stairs Room phones don't dial out wifi signal is absolutely terrible.
Friendly, clean, comfy. Good location. Wifi in rooms rubbish, blinds in rooms need dusting, noise from street is quite loud.
Breakfast was a bit sparse if you didn´t eat meat
Not an hotel , just some rooms attached to a restaurant. Not very professional in my opinion. Internet access only in 2 rooms. Small rooms, small bathroom. Poor communications with customers. Not recommended unless staying at restaurant and planning to drink.
excellent food, helpful staff bedroom was very cramped
Parking was a problem 1st night
No main light in the room, one poor light in bathroom not the best of beds
Excellent food and first class service from staff
The hotel was conveniently situated for a wedding reception which I was attending.
Only an overnight stay so , comfortable room and attentive staff only one niggle - no hairdryer inthe room (or not in an obvious place)
The staff are friendly and helpful, room was comfortable and the restaurant was good. Visitors need to be aware that they cant checkin between 3pm and 6pm, because the hotel is linked to restaurant opening hours.Also, the free wifi didnt reach to the room I was staying in.
The close proxity to the wedding attending and it was a quiet . The restaurant was clean and the breakfast was good. The bedroom was rather small and two people were unable to move around the bed within the room at the same time!
Friendly staff, the roaring fire, Fullers beer, excellent food, the peaceful location and the perfect setting.
Beautiful location, lovely room, friendly but not "false" staff, super breakfast freshly cooked and plenty of it... Only small suggestion had to put the kettle on the floor to boil, needed one with a longer flex or a socket nearer the unit it was sat on but that didnt spoil anything.
Very pleasant room. Nice location. Untidy in parts due to renovations.
The rooms were very comfortable, the food was excellent and the staff was superb. They even went out of their way to book relatives into other hotels that couldn't stay there for our family funeral. And they packed us lunches to take to the airport when we had to leave before the kitchen opened. Overall - wonderful experience, great staff and a beautiful inn. Not much to complain about. Beds were comfortable, bathrooms were spacious and clean, and the food was excellent.
It's situation in the New Forest & food selection. We were in the top of the building & there was a constant noise throughout the night -was it the plumbing -we never knew. Also it was very hot up there even with an open window all night.
could take my dog and he could go in the bar. food was good especially breakfast and staff friendly and good location The room was only given a basic tidy up during our stay e.g the bin in the room was not emptied during our stay
Wonderful room, very relaxing, The breakfasts were lovely and the staff couldn't do enough for you. Would certainly stay there again. Can't think of any bad points about this hotel
new managment since my last stay, they are just brilliant so help full and friendly, they do everything they can to make you welcome.the bar has so many real ales to try never seen so many in 1 bar, the food is excellent, you have to try the hospitality to belive it will be back soon
The surroundings were lovely. The hotel was very warm and comfortable.The breakfast was excellent!
Perfect location and very friendly staff It needs tidying up a bit.
Thefamily and their staff were polite,very friendly and courteous, and this made up for any problems I had. They were also very apologetic about theloud music. The food was well served and plenty of it. It is not the fault of the hotel that it is on a very busy road. However sound-proofing could be improved. Because of this it would have been better to know in advance about the "Live Music" on Friday night.I Was not told of this until I checked in. Had I been I would have looked for elsewhere. The volume of sound is something that I am sure is illegal and I suffered for it the next day. Anyone with children would have had a real problem. I am also not too happy on dogs being allowed in the restaurant.
The food and location were very good. Our room was on a very busy and noisey road.
location, people, food and room
A great pub, providing all that one might need for dinner B&B. Comparing it to the 4 star hotel we stayed in the night bfore this was much better! The Dinner menu was extensive. well prepared and cheerfully served. The Inn was right on a busy main road. This did not trouble us at all as our room was at the rear of the Inn. Passing trucks made the building shake!
We were made to feel very welcome, freindly owners and staff, excellent food Noise from a36 a bit distracting but not unbearable
I liked the 'self contained' feel of the access to the rooms. and the evening meal was very tasty..staff very friendly... I felt the room, whilst very clean and the bed comfortable, was a little on the small side for a double room.All a bit cramped when trying to plug in kettle, watch t.v. etc.The traffic is an on-going problem, which can't be helped, best to ask for a room at the back.
freindly and helpful staff. Good food A36 is a much larger and noisier road than I expected. Room very small for 'medium double'
very warm and friendly host, food was exellent, the room was more than expected, spacious and clean with all facillities. nothing at all.
Excellent location by The New Forest and within easy range of Winchester and Southampton. Good food.
Friendly staff, good service, excellent food.
Everything was very nice a really nice break away
friendly staff who cared about their guests. Took care of allergy requirements
Staff were friendly at checkin
Relaxing, Central to the town, friendly reception, great service and good breakfast. Dinner was nice but not crazy about the way it was cooked.
The staff. Inparticular Lisa working on her 21st birthday on Sunday night in the bar.
very nice old building hotel prices for b&b standard.
The Location was superb being close to the town centre and the cathederal but not in it. too many stairs for an oldie
I liked the atmosphere I did not like the fact that it was gone 2.30 before we could get any sleep due to the noise in the bar and people coming up to their rooms really late next time if there were not any rooms on the top floor i would have to go to another hotel.
a very good room and a good breakfast
The view from the window - very picturesque the noise from people leaving the bear fest - we didn't realise when we booked that there was one going on.People were still outside our window calling a cab at gone 2.am. The breakfast was the worst we have ever had. 45mins for a cold hardboild poached egg !!
setting room was below expectation and could benefit from more attractive make over - bathroom fittings old
location room dirty small bathroom particularly bad
The friendliness of the welcome
More of a country inn than an hotel which suited us perfectly. Cosy, good beer, good food, good atmosphere, waking to beautiful sunrises over the mill race and river. The weather was very cold and the resaurant, with hardly anyone in it, could have been warmer. Dinner served on cold plates.