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Most comfortable bed ever. We enjoyed our stay immensely. The room was clean and comfortable. Large enough and updated. We will definitely stay here again when we return. Ran out of hot water the first morning, but there was a girl's soccer team or cheerleading team in the hotel. I think everyone was taking showers at the same time. The second morning we had plenty of hot water. There was dangerous ice all over the parking lot. This seems to be common all over the city. It was dangerous trying to get from the car to the door of the hotel.
The pool was out of order. The air condition in the room was broken. The halls were hot. Stuffy smell in the l8bby.
It was close to where we needed to be. One BIG thing was the indoor pool and hot tub didn't work and they hadn't planned on having it repaired for several days. One of the reasons for wanting this hotel was for that specific amenity.
The location of it was easy to find and staff was very helpful. The breakfast was nice lots of selection to choose from. There was a bug in my shower and there was a lot of noise from other guests that woke me up when I needed more sleep.
Stayed for 3 nights on a golf trip two days rained out so what can we we do. Pool and hottub was out of service with no idea when it would be fixed. Also they hit my CC for 50.00 for incidentials?? tried to rent a movie no way to charge for it so no no pay per view no pool no hot tub waiting on refund on 50 dollar deposit for incidentals?
Very clean and comfortable accomidations. Breakfast was a nice setup with a very good variety. Staff was very friendly and accomidating. I have no complaints of this Hotel and they will get my business again.
The terrible order that greets you when you walk in. Attendent at the desk said he had worked there so long he was used to it. The room I was in didn't smell much better. Went to store and bought order eaters from Yankee Candle. $25.00. Pool water green.
Bed was fluffy and modern, lots of room, sparkling clean, great breakfast! No back egress to shopping center-had to go around on freeway.
The location is good because it is central for my family in that area. This is the third time I have gone to Hampton and not had a pool working. A pool was one of the main reasons we wanted to stay in a hotel. We were able to use the pool next door, but it had no hot tub and it was an outdoor pool.
The quality of this hotel has fallen since the last time we stayed. Very little toilet paper in room no extra roll. 2nd nite again very little toilet paper the clean up cart did not have any. The room was not very clean
The cleanliness and breakfast The pool was out of order
Staff Only one of the ice machines worked, the air conditioners would not cool, the pool was out of order and no effort was made to try and fix it during the three days we were there.
Pool n hot tub closed
The convenience, price and ease of access of this hotel were great. The hallway in which my room was located reeked of marijuana. There were what seemed to be food or grease spots on most of the walls of the room I stayed in and there was a large tear in one of the bed skirts on one of the queen beds in my room.
This guest did not leave comments about this hotel.
Family and animal friendly. They were willing to help us out in an unusual situation making it much more comfortable and feeling safe.
location. breakfast was good not incredibly clean and the floors were grubby
This guest did not leave comments about this hotel.
The location of the hotel. More breakfast options:)
The room was spacious, clean, and quiet. If not for my complaint below, I would had rated this hotel at 3 stars (it is listed as a 2 star hotel). Despite that complaint, in my opinion it deserves to be ranked 2 1/2 stars. The toilet was a very cheap model with very low flush power and would clog far too easily.
The room was clean. I appreciated the instant hot water in the tub/shower, with plenty of water pressure. The air conditioner was effective. I appreciated having a microwave oven and a refrigerator in the room, although we did not use them. The hallway was not clean. The dresser was in some disrepair, and was missing a drawer. The door to our room had to be force-closed; this made me think that maybe the hinges were loose. I was able to connect to the internet, but not able to use it, I guess because of very low speed. No one responded to the chimes when I went to the front desk to check out, so I just dropped off my card/key at the desk and left. I was concerned about the gallon milk jug, as opposed to individually packaged servings. (We did not eat or drink anything.)
The bed was clean and comfortable. The carpet in this motel is terrible. Your feet get black from dirt and stains when you walk on the floor. The cord to the light over the bed was wired and taped together.The extesion cord to the refrigerator was broken.Could not use it.
It has nothing for 2 star hotel. Torn sheets, bed spread has cigar smoke holes and burns. Microwave and fridge unplugged with a electric strip laying on the floor for self help. It was the worst experience of my life. And for -- dollars. I want refun It has nothing for 2 star hotel. Torn sheets, bed spread has cigar smoke holes and burns. Microwave and fridge unplugged with a electric strip laying on the floor for self help. It was the worst experience of my life. And for -- dollars. I want refun
Friendly staff, quick check in. Someone asked outside if we did drugs. This particular resident was walking to different rooms throughout our stay and stopping everyone. It made me uncomfortable. I don't want to judge the entire hotel based on one guest, but it made us uncomfortable
Outside was fair but didn't expect a weekly live in motel Older motel with people standing around and made us feel uneasy. Thought with the rating it would be nicer. Would not go back!
The staff was friendly during our stay. Parking was good. Close to restaurants. Could have been a lot cleaner. Toilet seat did not fit. Room was small.