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The hotel was new, the room was very clean, rather big for Europe and comfrortable. Spa fascilities were great. No airconditioning - it was hot and the hotel shoudl have AC at least during the summer months. Lack of at least a small pool in the spa to cool down. Must be a perfect place toi relax during cold weather months.
I loved that our room had a balcony that looked onto the courtyard NA
Nothing was too much trouble for the Staff. Due to the lack of Air-Conditioning in our Room, they cheerfully provided a Fan when we requested one.
Nice hotel, good service.
Good value for money, good size rooms, comfortable beds, quiet location and a very nice restaurant.
The spa facilities were good. The environment was quiet. The breakfast is OK, but a little bit overpriced. The day after the first night, the room was not done. The whirlpool in the spa area are not free of charge, although on the website it is indicated that the spa facilities are free of charge for hotel guests.
Room was so beautiful! Staffs were so kind. no freezer...
The rooms were spacious and clean. The property was elegant and comfortable. The staff was friendly and helpful. Nothing really negative. The location is a little bit weird since it's next to a ciment factory, but that did not have any effect on our stay.
Our room was large and light and pleasantly decorated. The bathroom was okay, and it was only a 23 minute tram ride to town (plus 5 minute walk to tram stop). Staff were pretty friendly and the restaurant was nice/somewhat plush. The area was a little industrial - Leimen is a bit of a whole in the Earth but it is very handy and the surrounding villages are nice. Given the roomy hotel and the nice development of the hotel grounds, you would have to otherwise pay a fortune for a similarly spacious hotel that wasn't in Leimen (there is nothing all that wrong with Leimen, it is just not as nice as much of the rest of Germany).The cuisine suffered from the typical lack of imagination when it comes to preparing gourmet food (i.e., the dogma that nice food needs to have one, or all of the following, in it: wine, meat, or goats cheese!). If you are a vegetarian wowser (as we are), maybe you should eat in town (though perhaps not in Leimen).
The staff was very friendly en helpfull No
Excellent staff and fresh breakfast.
It was close to the shuttle to downtown Heidelberg. Easy to find, free parking and free internet. Hotel staff was very friendly. Nice breakfast. I did not know that I did not have a toilet/shower in my room. Perhaps I read the information wrong. It was not a problem, just a surprise. Everything very clean.
very kind staff and clean The building is very complicated.
The room was very clean and comfortable, the staff were very friendly and welcoming . Breakfast was excellent. Would highly recommend hotel Traube as excellent accommodation.
The personnel were very professional and friendly. Breakfast was excellent, the hotel is clean, only a few minutes away from public transportation and over all a great value for money. This was my second visit and I will return again in the future.
The staff was extremely friendly, and very helpful with suggesting things to do in the area. Spoke very good english. the parking lot was quite small and parking is difficult if the hotel is full.
Good hotel good price
Hotel staff was extreamly friendly, helpful and informative...I would stay here again just because of the staff.
The hotel offers easy transport into Heidelberg, an excellent breakfast, value for money, pleasant serviceand free wi-fi.
Staff was very friendly and helpful with questions we had. Enjoyed use of fitness center/spa. N/A
When we arrived at the hotel we asked for some extra pillows and they brought them to our room within 5 minutes. Upon checkout we had made about three local calls which should have had a small charge associated with them but they waived the fee. We had a do not disturb sign on the door but they came in anyway to clean the room. It was almost 12:00 in their defense but still the sign was there.
The hotels location to the local tennis club and also the cleanliness and excellent furniture in the rooms, balcony on most rooms with great views...EXCELLENT HOTEL...going to book again for our trip next year...:-))) Nothing, this was the perfect hotel...!!!
This was our 2nd year in a row staying at the Hotel Engelhorn. There was 6 of us in our team of tennis players and I must say that each year that we stay at this hotel the hotel services, staff and rooms appear to be exceeding the year before. I cannot recommend this hotel enough, it is the perfect hotel for staying in Leimen and I would not stay anywhere else while staying in this region. 5 Star service and friendliness of staff and cleanliness of this hotel exceeds even some 5 stars hotels I have stayed at. Highly recommended hotel, already planning to stay there again in 2011...Can't wait...
Very clean, nice restaurant and very good breakfast. A little bit far from downtown, you need to have a car.
Room was noisy, due to some water pipes and thin walls.
The staff were very friendly and went out of their way to be helpful A very small thing but it would be good to keep the breakfast yoghurts cool (serve them on a bowl of ice?). A warm yoghurt that has been hanging around on an open table for a few hours is not very pleasant!
the hotel provided what it stated on the internet the phone/intercom facility did not work
Arrived very late; staff made arrangements for picking up the key.
The hotel has nice installations and clean rooms They said I did not pay my stay at priceline and they charged me 89 euros cash only no receipt
Quiet, close to city. Room was run down. For example, the TV cabinet was broken, the door would not shut properly and the hinges were pulling out from the wall.
Nothing: it was awful, that means noisey, dirty, unfriendly, expensive for its category S. 3. There was no possibility to evaluate this hotel on the same place (complaints)
Location was perfect, room size more that what I expected, clean and value for money. Staff o.k. but not too friendly
The hotel is conveniently close to Heidelberg. Internet connection fee should be included in the price for a room.
nice surroundings church bells at 6.00 a.m.
Close to City We were disturbed by a group of very noisy guests until the early hours of the morning. Unfortunately the hotel staff did not appear to addresss the matter and allowed the noise to continue.
My room had the balcony, but most others did not. No phone access
Wirelles connection was not free, must have code. Maybe I must ask for code, which I did not.
very very nice staffs, big and clean room, and perfect buffet breakfast. it is not easy to come to europe for me, but i would like to stay there again.
An excellent hotel and we were made very welcome on arrival and subsequently.
The situation and value for money
The hotel staff was very helpful, the breakfast good and the location in a small town square good for walking around.
Good location in the middle of the town. Hotel has its own free parking facilities (limited number but there are other free or cheap parking places around). Good restaurant inside the hotel. Rooms are a little bit old styled.
Helpfulness of Staff!
The room and bathroom were quite large, comfortable and clean. The room was very hot! Opening the windows helped but a little.
It's a very good hotel. Quite and clean, staff is very nice. Only thing is the location is a little far from the down town. But considering the price, it's a good place to stay.
The excellent location. The cost was reasonable.
Excellent location, friendly staff, good breakfast. Spacious, good rooms. Valuable price.
wonderful, unique and special hotel. Unlike anywhere else. Good food, beer from family brewert next door. Staff very helpful and happy to assist in every way. The "cave" room is extraordinary. Declined our request to take advantage of the hotel's underground garage parking facility, even though we arrived during a thunderstorm. Because "it requires an extra key" we were told.
We wanted a reasonably priced hotel in the Heidelberg area and because we made a last minute booking this was the best we could find. It is easy to locate on one of the main highways and a short drive. The staff were accommodating and the room comfortable and very clean. The restaurant was good, including an excellent breakfast buffet. We were very satisfied. There can be some highway noise, but we were so tired it did not bother us.
The hotel staff were very helpful on our late arrival due to our delayed journey. We were able to enjoy a meal even though the restaurant was about to close for the day. The food and the locally produced beer were excellent