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Location Unpleasant attitude of male night clerk at hotel - night of 10 to 11 May - putting it mildly.
The staff was friendly, the food at the restaurant top-notch, and I had a very large and spacious room. Very much enjoyed my stay and was only sorry that I couldn't stay longer.
Very good anf friendly hotel. We came on motorbikes and they had a garage for us. Very central placement.
Exceptionally helpful staff, extremely well run hotel
The hotel was very central to the places of interest and the many good restaurants and cafes. We had a suite of rooms which felt quite luxurious and the breakfast selection was amazing - smoked salmon and sparkling wine quite out of our league. very comfortable and very clean. Perhaps a bit noisy with German fans in the square celebrating one of Germany's wins in the World Cup but definitely a good experience and value for money.
What a fantastic location in Kempten, The Keller Bar is well worth a visit under the hotel.................cocktails to die for :-)
central location in old town centre ;comfortable rooms ;friendly staff;excellent breakfast buffet. None
The location made it easy to see Bavaria, and get to attractions in southern Germany. Breakfast time was problematic. Too few staff to clear tables meant that on more than one occasion we arrived for breakfast to find empty tables from previous diners that had not been cleared, and having to make space ourselves in order to dine. We dined at different times each day, so this was not just at one particular time.
In the center of the city. Good reachable by car.
helpful staff. Clean & spacious bedroom and en-suite. good buffet breakfast
Everything! The hotel was nice and a in a good position. The staff at the bar restaurant was simply great!
Convenient stop after skiing holiday in Austria. Excellent Restaurant with vey good service.
An excellent breakfast but could do with re-stocking more regularly. Not much left at 8.30am!
Friendly and helpful staff, clean and well kept rooms, good restaurant. Could do with more parking spaces.
Efficient and welcoming hotel. Generous sized room. Well located for a break on a long journey. The free cancellation was useful as we were one night late arriving and they re-booked us at no extra charge.
Unexpectedly good Mediterranean restaurant obviously very popular with locals. Clean and comfortable generaly. A bit further off the autobahn system and out of the town of Kempten than expected.
This hotel suited my needs very well as I had a very short visit to the area for a business meeting the next morning.There was little I could complain about.
Relatively inconvenient for city centre: about 25min steep downhill walk, poor bus connections, and taxi costs around €8.
the italian restaurant associated with the hotel. breakfast had flies tooting about. no attempt to cover the food with a screen cover or anything. unsanitary....
The central locaton, and the friendly staff. Tables at dinner not being available to residents without an early proir booking.
Helpful staff. Good breakfast.Excellent location. Quirky design of room---Bathroom was on a mezzanine level up a spiral staircase, not the best after late night drinks.
The hotel is centrally located and the rooms were very clean; the staff was friendly and helpful. The fact that a decent restaurant is part of the hotel was very convenient on a day where we ran out of time to search for a place to eat. Our room was facing a very busy intersection right in front of the hotel. I shouldn't complain since we could have asked for a different room which we didn't... Fortunately traffic calmed down at night but if you are planning to sleep in ask for a room facing the back since by 7:00 in the morning it's getting loud. The bathrooms are located in the upper floor which you reach through spiral stairs; this looks cool but there is no room for a shower but only a bathtub which you can't stand in due to the slope of the ceiling. What upset me the most is the fact that they charge for internet access, something that was appropriate 10 years ago but nowadays doesn't cost them any money
hotel is in a historic building with a nice garden; Hotel has 4 stars but the equipement of the room and the services are not according to a 4 star hotel; room lacks style; pillows are far too soft; blankets too small; no cattle in the room;
Good location; very friendly staff; good car park
location, 'ancient' charming building, good restaurant No english TV channel, magazines/newspapers
Friendly staff on reception and in dining room. Easy parking, very good dinner menu and delicious breakfast. Nice atmosphere. No
The pleasant atmosphere of the hotel, and kind restaurant staff Always having to remember to reserve a table for dinner
the coffee we had a room with no view
Clean, good food, handy location We are non-smokers, too much smoke in the lobby from smoking guests, smoke permeates the rooms upstairs
Easy to find and really close to the city center, rooms well equipped but too small also for too people. none
The hotel is ideally located very close to the town center. Rooms were well equipped, comfortable and clean. Hotel staff was very helpful. Breakfast was exellent, even better than we expected
Easy to find. Garage in the basement. Room quite small with double bed. Not much room to circulate. No hair dryer
Ideal location for southern Germany, Bavaria and travel to Austria. Friendly and helpful staff, secure parking and central location.
Convenient for an overnight while on a long journey
All of it. We stayed there for 7 days and were well looked after, there was nothing to find fault with. We were a group of four persons 61 to 70 years. (but only 18 inside our heads !!)
The room was clean. The breakfast buffet was good. No air-conditioning and only a desk fan in the room to cool down. Lots of street noise. Decor was very old, worn and ugly. Bathroom was very small.
location is fine, hotel is clean , staff very nice , breakfast very good ,price very good.
Good location, excellent breakfast.
Very nice room and also very spaciouse room. Would recommend this hotel for fall, winther and spring> The problem is that the hotel has no A?C and is in the mittle of Kempten and will cause noice and sleeping problems in the summer.
The hotel is situated excellent. The staff was very nice and helpful.
Breakfast & customer service Bed and pillow, room was small and en-suite was cramped
Herr Schmid was really friendly. Couldn't do enough for us. Very attentive. Breakfast was superb.
Incredible value for money. We had a wonderful, very comfortable room with beautiful furnishings and well appointed bathroom. The restaurant was outstanding and the service friendly and efficient.
It is just great: The room, the food the environment and the staff.
The design of rooms is really incredible - classic style and luxury. Huge bathroom. Nice breakfast. Lovely location with nice views. Great Italian restaurant (Paradiso) few steps from the hotel. When searching for the hotel - pay attention that the city for your GPS is :"Isny-Neutrauchburg" (not Isny) becase in Isny they have the same road and it was funny to make 3 circles before we understood it after a long trip :) More than a half of the rooms face to the road with active traffic on day and night. That's why we had some problems with sleeping here with opened windows. If the owners plant shrubs of their side of the road - it will solve the problem (becase they are planted on the other side and the noises mirror from them).
Tout est magnifique : bâtiment, décoration, jardins, cuisine. Un bijou
The beds were fabulous, the views were incredible and the shower...wow!
The Restaurant was great. That access to the Sauna is an extra charge even for the hotel guests...
the location of the hotel is ideal for running, walking etc.
Good value, clean, restaurant open until midnight None
The location of the hotel, its architectural design, the friendlyness of staff and the cuisine made thsi hotel a special place for me to be. I didn#t have more time to stay :)
Clean, comfortable hotel, friendly personnel.
Immaculate room and facilities with a lot of love for details. The owner was very friendly and accommodating. Nice family atmosphere without missing any convenience. It feels like the owners really run this place with passion. The rates are more than fair for what is offered. We travel quite a bit to the area to visit family and if they can keep up the quality and service, Gästehaus Sonja will be our choice for the years to come! From me Gästehaus Sonja gets a 10 out of 10!
Nice family running hotel
The rooms were very comfortable. We had the deluxe room and the bathroom was particularly well designed. A nice change of pace to other hotels we had stayed at. Not particularly pleased with the lady running it. We rarely saw her and did not seem to take to our kids. We constantly felt invasive of her establishment.
Wonderful facilities, and lovely owners