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The hotel staff is extremely friendly and helpful False fire alarm during the night...
The friendliness of the staff and their extremely helpful attitude. The food was very good indeed. No tea or coffee making facility in the room.
The staff were very helpful and friendly Postition on a major road
A simple hotel but it guarantees all basic needs; rooms are big enough, with a table/armchair corner, fast internet connection (you can borrow the cable from reception), restaurant and breakfast very good.
The size of the room was great and the view from our window was relaxing. Having no laundry facilities or a send out laundry was very hard for us as travellers. Also more selection of pillows would be good. Also the lighting in the bedroom could be better.
The room was quiet and comfortable. The evening meal in the restaurant was very good. There was a good choice of food in the breakfast buffet. The manager was very helpful. No
Staff were very helpful... Our room was spotless!!!! Have stayed in many hotels of a similar and higher rating but this hotel was extremely well kept and clean. Night entrance, in use after 11pm as reception is closed.
the hotel was very clean no hair dryer in the room and no internet access in the rooms
Well organised and a very relaxed feeling.
Easy parking.Nice staff.
friendly and efficient staff.
Food quality very good. Beautiful location - must be excellent place to stay in summer warm air heating control somewhat basic and crude and not very efficient
Rural location, but not far from various villages & Nijmegen. Not really a dislike, but photo of hotel from river hides the main road & makes it look like it backs onto the river! ...However, the main road is generally quiet with mainly bicycle & agricultural traffic, it's only vaguely busy around 7:30-8:30am. Breakfast seems stingy if you're used to cooked breakfasts at UK hotels.
free otopark , free internet the room was little bit cold
Hôtel was quiet.
Very friendly and relaxed place to be.
It was a relaxed friendly atmosphere within the hotel, and the staff were very helpful.
excellent, friendly staff, lovely restarant facilities. we travelled with 2 babies and found the hotel accommodating and helpful.
Friendly, Everything there in the hotel. Pleasant bar, good food in restaurant, quiet rural location with excellent river and country views
Good price/quality, friendly staff, very good restaurant, free wireless network working in the room Not near big city, but located at a countryside location at the border of "De Maas"
Central location near railway station. Staff polite. Good buffet breakfast - wide variety and good quality. Hotel in shabby condition. Compares unvafourably with other 4* hotels. No better than 3 stars at best. Single rooms very small. Like stying in student hostel. First room strong smell of smoke despite being non-smoking. Second room acceptable for smoke smell. Same small size. Very small single bed which dipped in middle and very soft. Fabric of hotel showed signs of overdue refurbishment. Stains on walls, missing pictures with hooks still on walls, numerous tears in wallpaper and bashes and scrapes on walls and door frames.
The staff were excellent It was too short!
very nice breakfast buffet bed too soft, too hot to be may
Location was perfect Second time in Haarhuis and second time when our windows were extremely wet. Aircondition was on all night but didn´t help. Makes air in the room bad
Close location to local town Undergoing refurbishment. Generally the hotel looked 'very tired'. Hotel lift was ancient,
The service was great and the hotel staff really paid attention to the details. The taxi arrangement was slower than I expected but was manageable.
The location was convenient to the station and inner city. The restaurant offered good meals at resonable prices and the breakfast buffet was well presented and offered a good variety. Service was friendly and efficient. I missed a small fridge in the room as well as a tea tray and kettle.
Accurate staff at reception. Excellent breakfast. Good bed.
convenince in distance to the station it was dated , the walls were dirty
Excellent staff - very helpful and friendly
Location, Well kept grounds, Comfortable. Good breakfast. No menus produced in restaurant for evening meal.
Nice and quiet, nice area
Very peaceful and relaxing. Good room; clen and quiet. Probably best suited to those with a car. Bus service is available quite nearby, but a few trips to ton can get expensive.
the breakfast is excellent, always good quality and plenty off. the pillow are awefull!
Hotel staff very friendly Food is. Dry good Old hotel. Feel like an hospital
The staff was extremely friendly and helpful. Overall the hotel was good value for money. The room service menu was extremely limited and you had to get the menu from the front desk - was not in the room.
Setting noisiness from other rooms.
Excellent from start to finish
Great hotel, nice and quiet, bit out of town, hire very good quality bikes at hotel for cycling but beware of the few hills. Check out Beek in particular Hotel/Restaurant "Het Spijkertje" Little bit out of town but bus stops right outside the hotel (and runs to timetable unlike in UK!)
Helpfull and honest staff. Recovered mislaid documents which we had left in our room, and posted same to us in the UK
It was easy to access. Plenty of parking space. Nice restaurant and food. Room was comfortable. Staff were helpful and friendly.
Clean room, very good food, perfect localisation.
low price for a hotel of its kind nice bar breakfast not so good
I did not like the layout of my room with the shower in the centre of the room between the toilet and the hand basin? The room was very cold and the temperature controller appeared to be preset at a setting which meant it was uncomfortable to sit and work. No minibar? insufficient desk lighting to work. For the cost, I do not think it was good value for money.
Very good breakfast buffet. My children loved the free internet access and playstation! Although we requested a non-smoking room, there was still a lingering smell of smoke in our room. The children's room was fine though.
Good service on some extra help we needed bij Mr. Marijn
Easy to find. Friendly staff. Would stay again.
We came to visit the Airborne Museum and Cemetery at Oosterbeek and were pleased that we chose this hotel rather than stay in Arnhem. The location was good, rooms bright and fresh with comfortable beds. The staff were friendly and helpful and breakfast was excellent! The restaurant menu was expensive but 1015 mins walk takes you to alternatives. We were only staying 1 night and did not have time to use the facilities available - we will stay longer next time!
the breakfast and the price
Very friendly staff, good bed, good shower, good restaurant, good breakfast, easy parking, All in all excellent, the only monir detail: no hairdryer in the room.
The river view A good walk from the town though there were bus stops close by.
Great views over the Rhine. Good breakfast - although not included in the price. Rooms were very clean and modern Two separate beds joined to form a double bed. Prefer a double bed. Hotel is a 10 min walk into the centre of town
The Rijnview from the room was beautiful.
The friendliness of the staff. Excellent food and very comfortable rooms.Breakfast very good value for money. Good location.
Situated within walking distance of town centre Room smelt damp and fixtures were broken
The views from our room and the comfort of the room. Room service for coffee, a little slow.
The beautiful view A terrible noise from the terrasse until 00.30, impossible to sleep. The hotel must turn down the ligt at 23.00 to give peace to sleep.For that reason we will never stay there again!!!
Needs better lighting in room, especially a reading light
Location on the river Rhine. Double bed was actually 2 single beds pushed together.
Nice view of the river
It's clean and not expensive.
The hotel is close to the station and the city center. Nothing.
Everything about the hotel was exellent. Very relaxing atmosphere, and extremely helpful and friendly staff.
32 Euro for breakfast? Ridicilous price compared to spending 24 Euro on a three course meal at a local restaurant.
Staff very friendly and the room comfortable.
no tea-making facilities in room
Hot drink facility in room
Very good breakfast. Everything is new now
location Breakfast was not included, and too expensive
The location is brilliant , next to the station . Hotel very clean , excellent staff & very good breakfast .
The room was very nice, clean, and big. I really enjoyed the breakfast buffet. The facilities were very nice.
the room looked clean, however, the rubbish from the previous user was shoved under the bed! the food in the resturant was horrible.
Very nice hotel and location
peace and quite, good setting hire of bicycles a little expensive
Good quiet location, good breakfast
Location was convenient to national park. Parking available. Pet friendly. Food in restaurant was good, but dinner menu is pricy. Confusing and not very clear on how to find rooms; elevator opens into a conference area. A hotel map near the main elevator would be useful or a sign pointing the direction towards rooms. Billed twice for one room for one night. Hotel was unresponsive in resolving billing error which they acknowledged at checkout. Based upon difficulty and frustration in resolving their billing error, recommend anyone visiting this hotel pay in cash. If a light sleeper, bring earplugs; conversations/noise from hallway is easily heard in rooms.
Friendliness of staff especially when organising a minicoach to take our group into Arnhem for the evening. I thought the beds were a little uncomfortable
Very nice and comfortable facility
In general the rooms were comfortable, staff friendly, wi-fi connection was good 1. The scrolled eggs for breakfast were the worst eggs I eve had - too hard and dry, 2. there were no comb at the reception, 3. there were no minibar, 4. the bed - instead of 1 big matrass on the bed there were 2 small ones (I hate it) - when I asked to change the room for the room with big bed (without overpaying)- they refused, just offered almost twice more expensive room.
firendly personel, good service, access to hotel was excellent, food was good but as always could be improved
centre of Nijmegen, nice, old house thin walls, you can hear a lot from your neightbours
Very nice rooms, good location. Awsome breakfest included!
Convenience, location, price, courtesy of staff The rooms are in a separate building to the 'office'. This is at the restaurant a few doors along the street. In principle there is nothing wrong with this. However, as I had to leave early, I paid my bill the night before. I left the keys in my room and then found that I needed to use the outer door key to exit the building - something I had not been told. At this stage I was unable to exit the building and locked out of my room. I could not get to the keys. This may seem funny but at 6.55 in the morning with a train to catch it was not! I managed to get another guest to get up early and let me out. I was lucky. In case of a fire and panicking people or any other emergency, it would not be safe.
Location - in old Nijmegen shopping st. Toilet was in a very small cubicle & wash basin was tiny in shower area
Excellent location in downtown Nijmegen. The room we were given was in a adjacent building in a calm side street. The room was adequate and clean and even cozy. Heating was adjusted after we asked for it. A very nice and more than sufficient breakfast was served in the Bagels & Beans café that operates the b&b. All in all a very simple but not unsympathetic place. This accommodation cannot be recommended for people who have trouble with stairs. The b&b is difficult to reach by cab as the street is pedestrians only. The room can only be reached through a steep and winding stairs. We had to carry our luggage upstairs ourselves. The bathroom and toilet (shared) are on another floor.
It's a nice place with friendly helpfull staff despite the rant below. really steep stairs (closer to a ladder than staris) which did not suit my mother who is 70 and not physically able to climb them. we were booked in for 3 nights. i offered to pay the first night as it was booked and try to find somwhere else. the manager charged the full amount and told it it was my problem as the web site says they have steep stairs (it doesn't by the way) didn't have enough money to find anoter place so pretty much had to carry mum up and down those stairs. Hope your proud of yourself Mr.Manager.
This is an observation, rather than a complaint. Room very small, as also the bathroom. Floors are wooden, so guests can be heard coming up the stairs and in their rooms. Extremely noisy. Stairs steep and narrow, so not recommended for less mobile guests.
The breakfast and the kindness of the people who worked in the Beans and Bagels café. The person in charge of the internet connection was kind enough to do some troubleshooting in the router configuration so I could use mi wireless with my laptop. That was very helpful and I appreciate it a lot. Only the pillows, which were too big and there weren't other to choose from. Also, the shower door dripped too much water when openned after a shower.
its location was very convienient as it is very close to the bus and train station , and it was clean expensive . very tiny small rooms. and poor lighting
The bathroom of the room had a plastic curtain instead of a door.
The comfort of the rooms was excellent and the food imaginative and of a high standard The only difficulty was parking as there were so many business gatherings - but this just demonstrates how good the location is.
The restaurant! The staff were very friendly and the food was priced just right and delicious. The ambience was perfect with candlelight dinner.
great location. nice breakfast
Easy to find...large parking area! Very poor lighting in the room!
Large clean room. The nice open balcony would be a great social area for groups to share.
Large Motel in countryside.For a Motel very luxuary, nice breakfast
exceptional from all point of view: confort, facilities, friendly approach, restaurant, rooms and breakfast. more than great balance quality/price
Friendly and professional Surprise late evening menu change.Had we known of the reduced menu after 10pm we would not have unpacked our luggage thus arriving in the restaurant at 2201hrs! (At check in we were just told "open until 11pm")
The location and the breakfast.
reception staff were very helpful as were the restaurant staff. The setting in which the local is situate is very nice. food in restaurants was expensive
The hotel is excellently situated for visiting the Oosterbeek battlefield areas of September 1944 (The Airborne Museum 'Hartenstein' is only a 10 - 15 minutes walk away). Although the Arnhem bridge is considerably further from the hotel bicycles and taxis are readily available from the hotel reception. Throughout our stay the staff could not be more polite and helpful. The rooms we very clean and of a good size (no tea/coffee facilities!) and I can recommend the buffet style breakfast, a real 'challenge' for those with big appetites!! I would definitely stay there again and would recommend the hotel to anyone thinking of visiting this historic area of Holland.
I came to The Netherlands to visit family. The day I arrived my sister-in-law and I spent many hours in your lounge. We ate lunch, had tea had drinks and snacks. Later my other sister-in-law joined us and then my son, daughter-in-law and granddaughter. It was very relaxing. It would have been easier if my room had been closer to my son's.
Good value for money; feels like premium hotel for average price
It is well-equipped, in a lovely part of the country, ideal location for exploring the countryside. Convenient for me to visit friends locally. Staff attentive and efficient. None
situation, peaceful, excellent breakfast
Excellent. Very nice hotel. Worth the stay.
Standard 3 star hotel in nice location. Kind staff. no
This was our third visit to this hotel, and we enjoyed it as much as ever. Enormous, comfortable bed, very welcoming and helpful staff and a super breakfast. The lounge areas are particularly inviting, well used and with a good evening atmosphere, where you can buy affordable food on the lounge menu if you want to avoid the higher priced restaurant. Perfectly located hotel for Oosterbeek and Arnhem, with a bus stop right outside. We hired bikes also, for 12 euros a day. We will definitely come again. There was a problem with the hot water one morning, but every guest was given complimentary bottles of wine and sparkling water as an apology. The water in the pool wasn't warm enough for us.
I liked the friendly staff, the food was excellent, the room was clean and comfortable, the cost was good value for money. All in all I cannot complain about anything and I will be booking again next Summer. Everything was perfect as far as I am concerned. I noticed that someone complained about having to cross the road to get to the rooms. I did not find this a probem at all. When I left your hotel, I went on to stay at the Sandton Pillows in Zwolle. Biggest rip off I have ever come across.
Good clean room, close to Nijmegen and the motorway A73. Everything was very clean.
staff helped with breast feeding milk that needed to be stored and accesssed Room was next to a lift and stairs, hence slept badly. First day breakfast was insufficient (everything was gone and not replaced). No minibar for storing breast milk.
good for money
Arrived late at 23:30 and reception staff had everything prepared for our group to check-in. Went out of their way to make our stay enjoyable.
Nice clean rooms. Had to cross the road to get to the restaurant, which was expensive.
Typical VanderValk: a well-oiled machine with all the facilities in place.
very quiet town
Room was excellent, breakfast very good
When booking, we requested a room in a specific part of the hotel and the result could not have been more accurate. The design of the corridor entrance door and those of the rooms means that they are difficult to close quietly. This results in the general noise level being quite high.
Food is always excellent if it arrives and the spa is a great way to unwind after a busy day. The building and grounds are very pleasant. The struggle to get food, even as room service, when arriving at 10pm. Being charged for items that were untouched. Very slow checkout. I'll try not to come back.
Nice hotel, spacious rooms, comfortable balcony. Wireless internet works well. Very nice spa, good breakfast buffet Beds are too hard and the pillows soft.
The room was just redecorated and it looks good. The breakfast is extensive and the food is good. The mattress was too hard and the pillow too soft.
Politeness and friendliness of staff None
Friendly staff, spotless refurbished room, and Goffert Park festival area at walking distance:-) nope
the hotel has re-furbish and the room was excellent. the spa is very relaxing and really enjoyable. only a 5 min cab ride to the centre of the city. we really enjoyed our stay and will be going back.
We were there for a concert at Goffertpark and the hotel was at an ideal location, just ten minutes walking distance from the concert grounds. Of course, the spa center and the mineral springs made our stay more pleasurable. By the way, as a comment on an earlier guest review, the carpets in our room were recently renewed.
Staff and facilities were especially welcoming
Nature outside is wonderful, close to 52 degrees building, nice comfort rooms, good beer in the bar, however restaurant is a bit of expensive. But no choice, there's no restaurants around.
quite sterile environment, with at this time of the year almost empty
the restaurant, verry good dinner and enjoyable breakfast the rooms are enough big but dark colours and didnt look like 4 stars hotel!
The hotel is sitated on a beautifull place, very close to center of Nijmegen. Very relaxing atmosfere after hard work.
very nice enviorment, and very good hotel in the forrest. I like the trees there and the foutain and the fresh air. a good place for a weekend stay!the staffs are nice! the bed is too soft, can't sleep well. the lift is broken so luggage can't fit. and the apparatus seems a little bit out dated.
High standard, helpful staff, superb breakfast Expensive bar prices
the location is ver nice close to the woods for a nice walk the sauna was verry small just one cabine
scrambles eggs in the morning, never seen so perfect in any hotel!
Very nice room, nice staff, and situated in a lovely area.
i have stayed at hotel erica before, it is close to the town,but the location makes you feel as if you are miles away
nice place inside the wood no cooking facilities for tea..., bath needs renovation, very small TV, expensive W-Lan access, old and dirty towels
Lokation near by highway Freezing cold at the hotel
Breakfast and restaurant No drink available after 11 p.m.
Friendly service in restaurant unsufficient light in rooms, semi-dark except bathroom
The rooms are nice in the size. The beds are too soft. Every day, early in the morning, there was a lot of noise, caused by caterer.
Large room and bathroom, good breakfast, (free) parking facility, about 25 minutes walking to the Tiel centre, helpfull personnel. Two single beds instead of a two-person bed, old-fashioned style, shower needs renovation, around the reception and in hallways is was pretty cold.
Friendily staff , good food, cleanliness and comfort of my room Signage could have been better outside the Hotel
i liked the warmth of the rooms and also the fact that people were very good at helping us and making life easy, yes the fact that theres no double bed, its two beds stuck together and you fall between the beds. this is all that makes it bad and also the location is not very good but thats not a big issue
Convenient, good sized room, friendly staff. Maintenance could be better. The sink and bath drains were partially blocked, causing slow water flow. a fluorescent lamp in the bathroom took anything between 2 and 30 minutes to switch on. These faults were reported.
It was relaxed and reasonably comfortable. Too much noise from other guests. Not that they were particully noisy but sound insulation is very poor. Mediocre lighting in the room.
easy to reach. N/A
Access to 2nd war sites
The location, and the facilities available to enjoy the location. Nothing
The food wasn't too good (almost cold upon arrival) and too expensive
This is a perfect place to have a relaxing weekend. Good location in the forest; good facilities (small swimming pool and sauna) and large selection in the breakfast buffet.
A lovely relaxing stay in beautiful surroundings. Nice walks and very close to Oosterbeek.
quiet location in the forest.nice swimming pool
A really good hotel in a nice quiet location amongst woodlands, very large and comfortable bedroom
very nice surrounding we came in the dark and it was not easy to find it.
the reception was friendly and good organised,the room was nice, the breakfast very good, price OK We are very satisfied also about thesite of booking.com
The room is very big and the hotel staff was very friendly. The breakfast wasn't as high standard as expected.
The surroundings were beautiful and we very much enjoyed walking in the woods. Receptionist was very friendly. Our evening meal was disappointing - my husband's steak was so raw it was purple (he asked for medium) and my fish course was very salty and strongly fishy. Also, the beds and pillows were not comfortable and we could hear our neighbours in the adjacent room.