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great beds, great breakfast, lovely indoor pool
Good food, nice double bed
Peacefull, the hotel staff were amazing. The best service i've ever got from hotel staff. The dinner at res' altough it was cheap but the food wasn't so good.
Strange that a nearly empty restaurant was not willing or able to accommodate ten people at one table
Food, flexibility Bikes were all rented out
Hospitality drinks at arrival were a nice gesture! Excellent food!
in the middle of the wood. very relaxing. Lazy sunday: check out at 5pm No fridge in the standard room. Night porter a bit slow
breakfastbuffet very well assorted ,walk in the woods
More a business hotel
Swimminhgpool, sauna, breakfast, childrens room Parking lot pretty full, so needed to walk a biut more to the car (minor issue)
Good value for money 1. No double bed in this price available (only 2 separate beds together 2. Very small bathroom
situation small room
Great location outside of Epe with cordial staff and comfortable accomadations Very small bathroom with no shower wall so floor in bathroom is very wet.
Location !!!! great The small selection on the menu, not an a la carte restaurant
The location of the hotel was wonderful. The service was outstanding and the food great
Nice room, little but nice pool, good and kind staff, in the middle of the woods so we saw deer and wild pigs while going there. big and great breakfast. Good value for money! Nothing, a real nice hotel
food was good room and bathroom design (interior architecture and space) are poor
Nice hotel, beautiful surroundings, very friendly personnel. Breakfast was a bit simple but good. Lots of muskitos (also in the room) due to forest surroundings. Bathroom was very small (though nicely styled).
NIce clean room, friendly staff. There was very cold in the room on arrival, and the heating could not warm the place in 1 night.
Hotel lays beautiful in the forest, tea facilities in the room, swimming pool for free, very friendly staff
Very modern. Very clean. Quite original so it changes from the other hotels ! I had the opportunity to go over there because of a promotion. Let's wee when it will the full price... The restaurant is not really a restaurant but a luxury cafeteria. Good, but not a large choice.
the room was just fabulous, real good value for money! none
Great location and great food for an affordable price The restaurant was understaffed during diner time, getting a drink or the bill took longer than expected.
Food,location,room,service was excellent ! The service was very good but not excellent.
Nice location in a suburb of Apeldoorn and we enjoyed a day trip through beautiful woods into De Hoge Veluwe national park and Kroeller-Mueller art museum with bicycles hired at the hotel. The restaurant was crowded and busy during the buffet dinner time, when many people form the town seemed to come to enjoy dinner. This proves how popular the place is, but it would be better for the hotel guests to avoid that time as the staff seemed to be very hectic and too busy to take enough care of them.
Easy to get to and park Would like a mini bar in room
location is good. Yes, service was poor, staff not well trained, food quality was barely adequate but service in restaurant was very poor
Breakfast was very good; and large room. far away from the city
The breakfast buffé was astonishing, the atmosphere was very cosy, staff very friendly. Would definitely come back again. Open bathroom idea not extremely appealing to me.
The hotel is very modern and very well equipped. The family room we got was really amazing and large. Excellent value for money. No refrigerator in the room. A bit strange for this kind of hotel.
Good service, friendly staff. Excellent value for money.
Staff were very friendly and very helpfull Bed and pillows were uncomfortable. I stayed for 4 nights and could not sleep at all. the maximum sleep I had was 2-3 hours. Also, rooms are very dark. did not feel comfrotable at all. Also, when I booked in this hotel, I made reservation for 3 nights with a room rate 165 euro, per night. I arrived one night earlier and was able to check in. However, when I got the hotel invoice I had to pay 170 euro per night not the booked rate 165
Staff were extremely friendly and attentive and spoke very good English. Room service was virtually nonexistent first two nights (weekend) – bathroom was not cleaned, trash was not taken out, extra pillows remained on chairs.
The Hotel and staff was amazing, the best I have ever experienced.
The room and especially the beds! The were perfect in one word The service was a disaster
I cannot say I was particulary impressed. 4 coathangers for 2? Rip off breakfast. Hot room. I thought it would be more luxurious, but it wasn't.
The room (in the old building) was more than perfect! The breakfast is way too expensive.
Our room was very nice & the food was excellent
The Hotel is in the perfect location, near station and center. The staff and service was very good and prompt. The room and bathroom was spacious and very comfortable. Loved staying at this Hotel.
Breakfast was outstanding The website claims all rooms have a (French) balcony or terrace - they don't, this is very deceptive as 'the French balcony' is just a railing infront of the window.
Easy to find location, very good and pleasent staff. Well maintained throughout. Breakfat choice and presentation was excellent. Wireless internet did not work and listed price very expensive. Sound insulation between rooms poor [TV from next room could be heard all night].
The hotel was clean, the staff were helpful and friendly,and the food was of a very high standard the barking dog across the road.
it was excellent ! no
excellent customer service and ver polite employees. reception, restaurant, bar , etc
Staff attempted to assist us at every opportunity. Restaurant meals were very high standard. Car parking very convenient The rooms feel rather "dated" and electrical wiring systems are old and of concern. WIFI was very expensive.
The breakfasts are always fantastic and the staff are always very polite and helpful
Nice, clean hotel. Nice restaurant and bar. Some traffic noice.
To hot to sleep, airco would have been welcom.
Nice ambiance of restaurant and bar; quality of the kitchen. Possibility to use the hotel bicycles which are very decent to make a decent cycle trip.
excellent staff and food
Very friendly staff
Very close to the Train station and quite. No
Location. Easy access to city centre and rail station TV is quite dated I thought. I expected a flat screen. Internet access is quite costly offering FOC is becomming more and more common these days. Maybe an English stuff but Coffee/tea making facilities in room is always a good idea I think
We only stayed for the night because of a wedding party. No
nosy bathroom ventilator
Friendly atmosphere, good room. No
close to rail station. For the price we expect more
staff bath room was cold breakfast very expensive
a wonderful hotel, very grand
Good workers The room was cold.
Was ok, not very surprising, no too bad
the lounge, it was a nice place for a drink with the fire place, cosy. the beds (2 single beds instead of double), when we asked for it it couldn't be changed.breakfast was poor, less choice
The staff were very hospitable and friendly. Which helped made our stay very enjoyable. This was made even more so by the provision of hot drinks during the marathon (the reason we were staying). and especially by the member of staff who stood out in the cold giving the drinks out. Many thanks.
room was big, clean and very pleasent. hotel is located 2 min from central apeldoorn and close to several attractions in the area. nice swimming pool. sports room is small, not many instruments
Central in the city It's not a 4-star hotel, it's not clean and the breakfest is expensive!!
Well situated and easy to find. Very convenient for visiting Het Loo Palace.
The hotel was warm I found the some staff were not very helpful at all. The room was not always clean and at times had not been cleaned at all, the bed covers just pulled up but not made underneath, the floor was not vacummed, towels were not in the room, was just generally not clean. To have to go and ask for towels at the reception was not good and then to be given them to take back to the room was not acceptable, they should have been taken to the room by your staff, after all I was the one on holiday not your staff. Our stay was not a pleasant one.
Greeted with a complimentary drink for each of us. Caution: They automatically add 13 Euro x people x days stayed to your bill above what you agree to on booking.com. However, once I made them aware on day one, that no meals would be consumed, they happily removed the charges. We stayed there to have a somewhat local (40 min trip away) to Walibi World Amusement park. About the park... I have a 13 year old and when we first drove up to it, combined with the low fee of 26 Euro for an adult ticket, we didn't expect much. We stayed from opening to close, and had a blast. If you like rides, I recommend that you visit Walibi World if you stay here. Overall great experience. Especially for the price.
Breakfast was very good
The Breakfast THe toilet ran the first night we were there ever 10 minutes for about 5 seconds and the roooms are small
It was well located for my meeting and very comfortable. The fact that I had to pay for internet access in the room.
Too expensive for the quality of the motel. The motel was ok but it should be in a lower price category and include brreakfast in the price.
Staff very hepful and great breakfast choice
Staff, peaceful location, excellent service Breakfast.
The staff were pleasant and bright. The car park was gratis and our room was Scandinavian-style. The hotel is not in the center of the city. Our room had not the bathtub...but we cannot reasonably wish for more!
the reception staff were friendly and helpful, it was easy to park and thanks to the sign on the roadside it was easy to find the hotel. the service in the restaurant for the evening meal was painfully slow and after a long journey it would have been nice to have the meal in a reasonable time. We got very tired waiting to be served between courses.
Easy access from motorway. Nice rural feel.Easy parking.Friendly staff
The hotel was excellent and the staff were so kind and helpful we were very impressed. We had service far beyond the call of duty from all ranks from the restaurant manager the other staff and everyone connected with the Mercure Hotel in Zwolle.Many people wondered why we chose this hotel and why in Zwolle. We did not know the city or the hotel but we had stayed in a mercure Group Hotel in Rouen No it was a good hotel. We are used to staying in hotels in many parts but this one was certainly very good
Locaton & facilities, friendly personnel Restaurant quality not in accordance with hotel level, Setting quite nice, kitchen "average"
Pleasant service, good food, quiet location far outside of the city Dalfsen (if you go by bike)
The setting was charming and the staff was very friendly and accomdating. The rooms did not have fans . During our stay the weather was warm. It would have also been helpful to have a computer available to use .
surrounding area is beutiful and convenient for real, good rest after busy week.....
Quiet surroundings with lovelyl nature, main building with reception, restaurants, lobby and terrace beatifully designed and situated. Very worth its price. .The whole establishmwent seemed a little worn (except the main building). A long way to drag the luggage from the parking place to the proper building (not allowed to take the car inside the hotel grounds for unloading).
The setting was excellent, the rooms were clean and tidy and well fitted out. The hotel facilities were lovely, we sat out in the sunshine enjoying a drink by the canal at the back. The breakfast was superb.
it was peaceful and relaxing, the grounds of hotel were beautiful, accommodation was first class. no
the location is great, you can enjoy the adventure on the canoe or on the bike
Modern hotel, very clean. Very noisy.
The rooms were a bit noisy, we could hear the neighboring guests (with children!) because of poor insulation.
Location and amenities
Staff helpful, room clean and very comfortable with excellent bathroom. Good swimming pool and roof terrace Great breakfast/ easy free parking
We arrived very late and were still served dinner. Flexible service. Good food. Good shower, very clean bathroom. Good bed. It's a long walk from town centre. No cash machines in the wide area. Of course, this is just a downside of the hotel's great location.
a very pleasant clean comfortable hotel with a good restuarant and friendly effecient staff.
The hotel has very well appointed rooms and a very fine restaurant. The indoor pool on the top floor is a very nice place to relax. It is very handy for a visit to Palace Het Loo
Very pleasant and peaceful location. (Bit out of centre but right next to Het Loo palace and good bus service or bikes to hire at hotel.) Excellent room, sunny balcony, lovely bar terrace, good size swimming pool. Excellent VFM at weekend break rate. Top notch breakfast. No but please note that the bus to/from the station to this hotel is number 10 (ten) not number 1 (one) as on info provided
The availability of sauna, swimming pool and steam-bath. No air conditioning. Usually not a problem, unless it's summer.
very comfortable, relaxing and quite place
Despite a latish arrival the staff were very welcoming and helpful. Room service was quick and delicious. We both slept well so the bed must have been comfortable as well. The included breakfast the following morning was most comprehensive. All in all great value for money. Didn't really have time to find any faults as we were only there about 10 hours!
The hotel is conveniently located near a bus stop, which allowed us to take public transport to the Kroeller-Mueller museum. The staff is very helpful and friendly, and restaurant is also quite good. The swisscom business center was clunky and expensive with a printer that did not function. The hotel staff did their best to make up for the deficiencies. Given how ubiquitous the internet has become both for business and for personal use (e.g. Facebook), the hotel really needs to update its approach to this technology.
The nice hotelroom and location It was a bit expensive (food as well)
Comfortable, nice and clean suite. Good restaurant. City-center just accross the river. Small (and cheap) ferry sevirce until 23.00 ! When visiting Deventer I would advise staying at the Sandton IJsselhotel.
part of overall holiday experience pleasant to come back to after day away breakfast could do betterfor quality and choice
Location. Friendly, helpful staff. Good parking facility. Price of buffet breakfast ridiculous at €20
Very friendly staff, nice rooms.
Overall great value for money and genuine service!! The bathroom was nice however not very practical (small wash basin etc.)
Fantastic room, good location
Excellent food. Quiet. Handy for ferry across to city centre. Reception area and corridor leading to rooms rather scruffy.
Hotel grounds and setting, only stayed one night hard to say but would have been nice to have had B/B option.
Reception and restaurant staff were lovely and helpful. also liked the free wifi and good quality of buffet breakfast
Excellent location for town centre A bit basic and dated.
Excellent location. The sheets left white fibers all over my clothes. I noticed that only after I emptied my beg on the bed, so all my clothers left this hotel coverd withe white fibers. That's also probably why i sneezed so much.
that the restaurtant was on hand to have your meals I think it would help if you had fans or air conditioning in the bedrooms, also a wall fan in the bathroom when one is having a shower or bath.
all the staff were extremely helpful and friendly.
Location, Value for money, Parking next to Hotel, Bikers welcome ( motorcycles ) Very helpful staff. At 2am we had someone enter our room, my wife and I sat up in bed and we could see the light from the doorway coming into our room, my wife said " hello " and the person said oh shit and shut the door, this was not very good as someone else had a key to our room.
The smoking area is located directly in the area of the reception. Within 5 days the linen weren't changed at all. Cleaning of the room was conducted cursorily.
The Comfort of the bed was excellent, also the food is first class with an excellent menu choice I have stayed at this hotel many times and the down-side perhaps is the price, but this is now considered the "norm" in Netherlands
Breakfast very nice and close walk to 4 restaurants Needs more thorough cleaning, paint,yard maintenance, etc. and Immediately across (about 50 feet) from college classrooms and student population. Also, no lift so could be a problem with luggage and walking up steep stairs.
front of hotel covered with scaffolding and screens - not the most welcoming sight on arrival. Work has to be done but there should be some recognition of this in rates charged.
Staff were excellent, probably the best I've expereienced. Without asking they solved many of our problems such as high chairs and shipping some forgotten items to our next hotel. A+++ Be warned there isn't an elevator which can be an issue if you can't do stairs though there are only two stories. They let us park our stroller on the main floor so we wouldn't have to haul it up and down.
Beautiful hotel! Staff extremely helpful and friendly, food fabulous, bed comfy! If ever in the area, absolutely stay here.
Excellent staff. Very good atmosphere at hotel. 10-15 mins walk from station. I would return for longer stay. Message re early Sunday breakfast did not reach Sunday staff. Request not well received but requested basic breakfast provided. Credit card machine did not work and had to pay cash as I had train to catch.
Service excellent! Restaurant and breakfast awful!
The staff were pleasant and helpful without being obtrusive. The room was stylishy furnished - and the breakfasts were excellent.
Friendly atmosphere, comfortable single room
Excellent service! Very nice and thoughtful staff. Compliments to the team!