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Location, decor, spa Parking is a problem. I scratched my car in the very narrow car park (Coop). Be careful.
Comfortable hotel with nice panorama parking is too small
The facilities The parking lote
Great location, wonderful spa. The hillside rooms are a bit loud when there is traffic outside, but fortunately the traffic is quite low.
Stayed for a weekend - fabulous location - Great hotel with excellent furniture and equipments.
Superb hotel, fantastic staff, excellent rooms, very clean, fantastic view, everything was perfect
Words cannot describe the amazing experience we had at the Cambrian, the place is great, clean, peaceful, with lots and lots of entertainment activities along with the great spa, pools and the mountain spectacular views..the staff are very friendly and helpful they make you feel at home..I can say it is one of the best hotels I've ever stayed at The parking area
Situation. Friendliness and helpfulness of staff. Decor and facilities. Breakfasts. Parking arrangements. Musak in public areas. Suggest economies in use of linen particularly towels and to save resources.
Great place to relax after sight seeing the Alps! Excellent place to relax. The location is more suited for winter skiing. Out of season the rest of the town is mainly closed. It is a little bit far out if the way if you are interested in seeing the sights of Switzerland. Saying that, it's a great place to go and relax and get away from it all.
Frindliness of staff incredibly good. Real nice with our baby as well. Spa nice/new/airy. We felt truely comfortable! Heating didnt work properly - rooms were a little cold.
The spa and dressing gowns Could not black out windows - thin unlined curtains only. Baby woke v. early.
pleasant swimming and relaxation area. great after a good ski. choice at restaurant is very limited.
super, indoor pools, good price
Very nice indoor & outdoor swimming pool with wellness area's ! Breakfast is a bit expensive for what is served (for 25 CHF I would expect some cava or bacon)
Pleasant spatious room, quiet, well equipped. Excellent spa, not overcrowded. We were deceived by the restaurant: lack of originality of the food, very limited choice. It looks more like half board. You will be asked if you booked a table. If you did not, you may still get a table, but you will not necessarily have the feeling to be welcome... Breakfast is OK except the very basic coffee provided by the cheap caffee machines.
the location is very nice, the hotel rooms are clean. The breakfast is rather expensive for what is on offer and for 200 CHF pppn I would have expected the parking fees to be included.
the thermal bath
Large rooms, good spa facitility although the outdoor pool was uncomfortably cool and it was snowing. Agressive waitress at dinner who treated us with hostility as we had not reserved a table in advance. Not only were we not told to do so when checking in, but the dining room had ample seating left.
Spa There were a lot of children in the spa area, which made a lot of noise. For this I have understanding. We decided to go to the quiet area, but this room was next to the pool and there was no door to close this area off. It was just as noisy. Also there were no towels in the sauna area. I also booked a double bed and got two single beds.
quite clean room with comfortable bed and room is big enough. My friend's room with balcony has beautiful view. The clerk at the front desk (one man who we met at check out) was very cold and no helpful!
Very nice room, good service, good meals, convenient connection with the wellness centre via tunnel. It was easy & simpe to go to treatments in dressing gown.
The access to the spa (swimmingpool, sauna...) directly in the hotel The only thing is that I booked a double room but for a single person in the main building, and as finally I was located in another building (even if it was near the main one), I had to change for a single one.
The breakfast was magnificent. The fact that the other hotels have free access to the spa, this hotel does not.
location.beautiful brekefast too expensive
In spite of our unusual group (grandmother, daughter and baby granddaughter!), we found our stay beautifully easy because of baby waggon access everywhere, in lifts, tunnels, baths, shopping, massages, meals, etc. Staff very friendly to us.
Very comfortable. Friendly staff. A bit expensive for what you get in terms of room etc, but not if you use the baths and pools which are a big bonus
The breakfast was outstanding!!! The bathroom in our room should be renovated, especially the shower!
The hotel itself. Friendness, services, nice bufett...
location,spa and tranqulity the room was old fashioned and we didnt have any toothbrush or paste etc
Good location (10 minutes walk to cablecar, 3 minutes to supermarket, central termal center an ski rental shop). Excellent staff in spa (especially massage person). Pretty view from the hotels termal pool.Free garage parking. Helpful staff (we did an upgrade form standart room to suite on half price). The only hotel having an good termal pool!! Prices are absolutely unreasonable. We stayed in suite but we did a bit furniture relocation to have a good view from the bed. Kitchen on breakfast are to slow and some items could finish, crepes was birned. No free internet in rooms.
excellent staff, spacious rooms, amazing bathroom.
Reception staff friendly and helpful, restaurant staff and food very good.
This was our best stay in Europe. Very close to train station, though very quiet. Friendly staff and excellent breakfast and dinner!
Central location, excellent a la carte menu
This hotel is close to the train station and the staff was friendly and helpful.
The staff was very warm, friendly and helpful. The hotel is located a short distance from the train station - a hub for many alpine rail adventures. The buffet breakfast provides a good variety of choices for both the vegetarian and carnivore. Our room was quiet, clean and comfortable. The decor reminded me of home.
The receptionist was multi-lingual and spoke excellent English There was nothing I didliked about this hotel. It was extremely convenient to the central trail station as well as to the downtown shopping area. It has a really fine restaurant.
We chose the hotel for its convenience to the railway station and this was good. Break fast was adequate. Our bedroom was dark and dingy and, frankly, rather depressing, with spartan furniture.
The new lift! Friendly staff remembered me from previous visit. Very clean and comfortable room. I just like this hotel - it's a nice place to stay and I would recommend it. As others have remarked, there is some updrift of a stale smoke smell from public areas. Switzerland in general could use a smoking ban in public places.
It was close to the railway station. It was clean and comfortable, and quite typical for an older hotel. We only spent one night so it was adequate for our needs. Smell of smoke.
The room facilities were excellent, comfortable, super bathroom, great view, spacious. Hotel easy walk to station, shops, restaurants. Breakfast included. Good for short stay on way through Switzerland. Reception not very helpful on arrival, manned only limited hours. Restaurant closed for renovations but still advertised in room. No alternatives suggested. Wifi not free,
The facility was clean and exquisitely located with a beautiful view of the Alps.Susanna and other staff were so very professional, polite, and willing to go above and beyond!
Helpful, professional staff, ideal location, beautiful view, excellent food and service. the in-house sauna and pool facilities were A++ The beds were uncomfortable.
Room very clean and location was excellent. For the standard of the hotel we thought that the food was disappointing.
The Eiger staff were very friendly and helpful, and from what we could tell, the location is unbeatable (across the street from the train station, but with an unbelievable view). I wish our stay had been longer, but we'll certainly be back.
The service and the food were excellent.
This place was amazing from every standpoint. Location can't be beat. Views are incredible. Staff was very friendly and helpful. Beautiful pool and sauna. Room was great and the beds were comfy! I like it all!
Staff was very helpful.
We stayed at the Eiger Swiss Hotel for 3 nights of our 2-week honeymoon throughout Europe. This was the BEST part of our trip. The journey to Murren is worth it. The views, hiking, food and alpine spring water are absolutely spectacular. Last, the hotel was superb. The staff is friendly, the hotel restaurant is wonderful, the breakfast is perfect. We stayed in the James Bond 007 suite and it was worth every penny. We will return to this gem of a hotel!
A great base for seeing the Swiss mountains.
Food was excellent in the Stublie. Staff were very helpful. Room had a beautiful view Main resturant and bar were a bit basic
Great pool. Great location.
The pool & suana, the view. Bar area could have been more "cozy"
The personnel was friendly and helpful in advising about various excursion possibilities Some signs of inflexibility of one of the persons among the hotel personnel
friendly welcome the free drink was restrictive
Good location, nice room with balcony and an excellent view
Beatiful hotel in a very nice location
The wonderful views from the bedroom window, the food, dinner and breakfast, friendly receptionists. I could not get on to the internet....but it was not urgent. Very little was written in English,which would make it easier for some. eg, menus.
The staff was very friendly and went out of their way to speak English to me and make sure that I was able to understand what they were saying. I would definitely stay at this hotel again. The food, both dinner and breakfast was very good.
great location beside cable car station, got free pass from hotel which was a big bonus! good restaurants nearby. walking also very good.
It is centrally located in Leukerbad I think that the rooms do not correspond to the expectation of a 4 star hotel
Good restaurant, reasonably priced, clean, family owned and run
montain view.... beautiful view... free pool and delicious breakfast no
The location of hotel is good. Only 5 minutes walking from bus station. The stuff is not so good. It is a pity. Breakfast is too simple. I had a problem with booking. My booked room was occuped first day of my visit and I had change room next day. Internet-connection is very bad.
The room was very large and luminous and the staff very friendly. The wellness facilities (pool, sauna) are small and do not provide the necessary environment to relax. Also, the rooms are old with furniture from the 80s.
the restaurant is very good and the staff working there we booked a twin bed with sofa and we ended up to have a 10m2 with a small double bed.
I liked the service in the breakfast hall, the staff was friendly. The rooms were clean and I was pleased with the "homely" atmosphere The extra bed in the junior-suite was a bit worn out. And it looked like it hadn`t been checked/cleaned after the last guests.The shower cover was mouldy.
beautiful place, nice hotel in the centrum no idea yet
I like the food a lot. They served fresh fruits, very tasty bread, assorted cheses for breakfast, good quality capuccino was available too, and I liked their locally made jams. Same for the dinner as I never ate so much tasty fish in a week. The waiter Camille really did his best to be nice, fun and attentive. The sauna was not turned on one day when we came there, it was only +40, but the other day people said it worked. But I did not try with the sauna at the hotel more than once as there are marvellous spa and sauna facilities at Linderbad.
nice location, could use the pool at the sister property There were a number of issues we were less than happy with but I'd like to focus on just the most important one. The shower is unsafe and my wife fell and got badly hurt. The staff said this was the first time they'd heard of such a thing happening and provided an ointment to ameliorate swelling.
Good breakfast and staff was willing to provide it early. Get real internet access and don't claim it if you don't have it.
Well situated in centre of village between the two cable cars. Bus station, supermarket,wine shop and baker all very close.
Good location and views. Helpful staff. Good breakfast. Very easy to find.
Good personnel, nicest woman - hotel manager Would be nice to have hot beakfast, to repair water tubes, to provide more shower gel
Comfortable Hotel, served an excellent buffet breakfast, my daughter and I are veggie and we were well catered for.On site parking was really useful. Good location for spa's - reason for our visit. My husbands bed was really creaky! I was concerned regarding the lift - there was a door to enter the lift and a door to exit but inbetween floors occupants in the lift were exposed to the wall. Possible hazard for families with small children.
The location was great. The hotel is sufficient. It is not luxurious yet it was comfortable. The hotel should think about updating carpets and drapery.
Very nice staff. And the food in the restaurant is good. We had nice dinner.
Good no-frills family-run hotel. Clean basic rooms. Good breakfast. Friendly and helpful owner and staff. Convenient central location.
Convenient, comfortable hotel, centrally located, great view. Friendly and welcoming staff.
big room, nice view on the mountains, in the very centre
Very close to train station. Nice rooms. Good breakfast. There was no shutter on one of the windows. The street lights were really bright and shined through so it was really hard to sleep.
Easy access, comfortable, nice design features, good breakfast. The electrical outlet and above bed lighting were broken. We ran out of toilet paper and tissue on the second day.
Offered an early breakfast if we required it No restaurant for dinner
Convenient stopover location en route to Zermatt. Good breakfast and clean, basic rooms.
The staff were friendly and helpful. It was nice to have space in the bedroom and a balcony. It was an excellent location. The extra touches were really nice - ie a basket of apples by the elevator. The bathroom was very compact!
The friendly staffs and the modern facilities and clean room
Good, central, quiet location
Everything was neat and clean and modern. The private parking worked well and it is well placed in Visp.
goof value; very clean; little "extras" (e.g. free fruit)
The welness center with large bathtub with whirlpool and airpool hydromassage system. We enjoyed it coming back from the long trip to the glacier ridge. We were 2 adults and 1 child of 3 y.o. The publicized price included breakfast and the child in the room. But at the moment of the payment of our 2 days stay we had a surcharge of 80 CHF for the child breakfast, corresponding at the 40 % of the room price.
The staff were incredibly friendly and very helpful with all of our requests. The breakfast was quite nice and served until 11, which was nice! The room was big, modern and had a super view of the mountains. The restaurant was also quite good - dinner was excellent! Wellness Oasis was big and very well kept.
The situation of the hotel. Announced as 4star hotel we had a tiny room (Nr 235) a bathroom 75cm large and 2 m long, when the door was closed it was not possible to use it. As weel a wc was in the bathroom but while using your head is almost in the zink. Even the hairdryer had no space it was using the towelhokders.,Shokking for 4stars. At checkout we had 1 night reduction due to this room. Whenever you booking this hotel do not accept room 235 or equals.
Most informative reception (English speaking). Location 20mins walk from centre of town/station(ost) but not a problem. lovely dining facilities. Possibly 'location not being central, but for the price, this is hardly a problem. Those with mobility issues need to know this,however.
Pleasant and friendly staff, clean and comfortable room, good breakfast in nice surroundings, convenient for town and rail station
Stayed there before, so owner remembered me, will be going back again soon. Good hotel excellent location, friendly staff highly recommended. No
Proximity to rail station noise
Clean and quiet - that's the most important
The location of this hotel could not be better - immediately outside Brig train station. My room was at the back so I was not disturbed by train movements or announcements. I suspect front facing rooms may have more of a problem. A very acceptable hotel for a short stay in the area.
The reception staff was very helpful spoke good English. Room was nice and big breakfast. Enjoyed our 2 nights stay at Europe Hotel Love everybit of the hotel
Proximity to station Namesake breakfast and internal facilities also not adequate to qualify for a three star
We liked everything as Location (in front of the Train station), Free WiFi, good staff, the room size, good breakfast. We really reccomend this hotel. We have stayed here twice. nothing.