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Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
close to airport and very quite actually
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
Quite close to the airport Small room the fire alarm ringed at 5am
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
good service and very friendly staff no
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
The proximity to all sydney has to offer. The staff were very helpful.
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
The lovely big bed and the movies Sauna was not accessible
The fact it was close to the city. The staff were great and the breakfast was great too.
Good location near central station and transport facilities, shops and bars.
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
New room was great Price for new year stay, on going renovation
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
The proximity to transport was great.
The hotel was in a good location. I could walk to any attraction that I wanted or walk to the train station which was right across the street. The view from the roof-top pool was really amazing. I did not think it would be that good. The breakfast at the bar was above average; however, it was pricey. I liked the ambiance of the restaurant. You could sit and people watch. Overall, the hotel was average for the price. Their cleanliness was slightly above average. If you book this you will not be disappointed. I did not like the bathroom. They do not show a good picture of the bathroom for a good reason. The shower has a glass enclosure that runs only half the length of the shower. The floor of the shower is only recessed by no more than a 1/4 inch for the rest of the floor. So, what does mean? Water would go everywhere. The floor seemed to be continually wet. However, they would come in and clean it every morning. They had to or I would have been thoroughly annoyed.
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
cost and location parking
Ambience and location
It was our honeymoon and it was close to our reception and it was in a classic style.
Proximity from NSWU none
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
Quiet, relaxing, easy to deal with, comfortable
The room I was assigned had old, broken furniture; there were candy wrappers behind the armoire; a cup of candy treats left in there from the previous guests; a dead cockroach in the corner; broken toilet paper holder; beds were overused and way too soft; the entire room was run down ad disgusting.
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
not much tv shower view (another wall) no draws or chairs small bathroom sink but nowhere to put your toiletries.excessive outside noise.
The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful. I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.
The location of the hotel and the staff
The hotel is perfectly situated, close to the railway station an city bus stop. Room (deluxe) was realy nice and clean, but too small. There is also a loundry and a lounge area, where you can prepare your own food. The hotel entrance is not nice.
There is one lady who is extreamly mean at the reception. I was very upset to her since she didn't want to tell me how to get to the airport by bus and train. I saw her smoking in front of locker place during her work time. It was my last day in Sydney and she made me feel real terrible.
washroom is quite clean and look nice..the hotel is in town, easy to travel around. Its very small hotel and hardly notice from the road.
It's location in the city was what I liked best
very cute boutique type hotel, modern rooms, great position for market shopping the unique combination of older style building with modern style
The close proximity to city centre and transport systems. Easy access to restaurants. Security system employed by the hotel especially after 10pm. Being near the city centre noise was inevitable but was very intrusive at times. Shouting and screaming by young people leaving clubs in the early hours was a problem most nights. Work on a tower block across George Street was also a problem after the Easter break had finished.
Handy for transport very close to Central station, monorail, bus routes. Walking distance to Darling Harbour - good shopping nearby. A little noisy, especially from the cafe/bar area but this did not detract from our stay.
Reasonable location - good bus connections Extremely basic accommodation for a "boutique" hotel. Room was single size with double bed
the location was perfect, easy to get to anywhere in the city, it was clean and staff was great, and great to relax in and great due to the facilities ie: kitchen and washing machine etcc - fresh towels every day too nothing to add
Enjoyed the helpful front counter assistance - room was very comfortable - we would have liked to stay longer.
Spacious rooms with good facilities, centrally located. Needed a bath tub in the room for relaxing after a busy day exploring the city.
Location for our purpose was good close to city centre Requirement for a bond - the property already has a credit card on file - this practice is not usual and certainly not experienced by us anywhere else in the World
Room was lovely, clean and very comfortable. Staff were very friendly and accommodating N/A
the cards were difficult to use in the lifts...took a lot of tries before they worked
there is major issues concerning the swipe cards, which barely even work, when first given, and later on during the night fail to work at all - which results in having to sleep outside in the hall way for an hour, waiting for the property manager to call our numerous calls back - and for the number on the swipe cards to call us back. If your company cannot produce satisfactory cards - then change the system!
Location....dixon street as there was a problem at world square re fire sprinklers I stayed at dixon st and the noise the first night was so loud until about 130am from other guests
Great simplistic decor, very convenient location, efficient staff, great shower and laundry facililties, the blackout curtains for a good nights rest, easy transport I would have liked a coat rack by the door to hang our warm jackets on. greater variety of tv channels
Quest World Square was close to central Sydney, rooms were spacious and modern and very reasonable priced.
Efficient check in and check out procedures. Air conditioning a bit too loud in the room but fine.
Great location walking distance from train station
The room was quiet and the hotel was close to the Domestic Airport. It was convenient having a restaurant which provided both dinner and breakfast.
I was not impressed with the way tables were left uncleaned in the meal area for extended periods of time. I had to move dirty dishes to get table space to have my meal. This applied to both evening and breakfast.
super comfortable for price and next to both international and domestic sydney airports with very easy nominal price shuttle service.
location to airport and Mascot Railway Station Bathrooms are tiny and there are no exhaust fans in them
The vicinity to the airport, 24 hour service, friendly staff N/A
Staff were helpful & assisted in everyway possible.
Location next to corporate office
Rostered Concierge gentleman very pleasant before 5.30pm, Room very comfortable, Young lady serving drinks at around 4pm Saturday evening told us quote: you'll have to wait while the keg of beer is switched over?.....(we felt not apporpriate timing or words used ). Unclean mattress protector...
We stayed at the hotel because of its convenience in being located close to Sydney International airport Nothing - all AOK
Position and convenience for our needs
The rooms were quite spacious and clean. They had good appliances and a TV in both bedrooms. Noise from areoplanes was quite loud. Street noise was loud. No food or drinks in bar fridge.
Nothing in particular This hotel is too far from sydney CBD. The walk to the burwood train station alone takes 20 minutes. If your choice of accommodation is location location location, this is not the place for you.
Easy to find and plenty of parking underneath. Wasn't too noisy with traffic close by. The room, bathroom and the bed itself were a little smaller than expected and the bed had wheels, which made it a little less sturdy.
Easy to find, good parking and the food was excellent as well as great value. Pre- purchased breakfast of just $10 got us bacon and eggs and great coffee! Room service dinner fantastic for $17 too!
Comfort of the room was excellent. Ants and chewing gum all over the tables at breakfast. Very disapointing, could have been a lot cleaner.
absolutly nothing. it is not a 4 star hotel as advertised the room was a three star. there wasnt even a towel for my son. the breakfast was very poor.
The staff were extreamly helpful and polite The bathroom. The tiles in the bathroom were so slippery it was a safety risk, the bathmat had holes in it and there was a hair on the towel.
I was there for busnies in that area so that's the only thing 1-staff one of the staff was realy rude,2- they at lease have safer in the room.3- no suop to use.3- with this money you pay at lease they shlud have some one to help us to carry the bags or trolly , i can not belive they charge 30 usd to use internet per day inc wifi , I rate this hotel no more thn 2 star are it's not worth the money you pay
it was quiet and peaceful
Large apartment for a family, good facilities, good value for the money, with the kitchen and laundry that are included it would be a good base for a longer city stay Roller beds a bit inconvenient
Freindly helpfull staff a bit old, but acceptable
Early check-in Cleanliness, most particularly floors & furniture.