It´s a Brand New or re-decorated hotel, design, cleanliness, everything related the building was fantastic. Staff was great. Recommended 100%. Breakfast buffet like a 5* hotel. No
Close to Tram and railways station, Zoo. Cleany Some noise between the room
We booked the hotel as a stop off for us en-route to Austria (driving). We were very impressed with the cleanliness, wonderful staff and excellent breakfast. In addition the secure parking was a real bonus. No
The location was ideal for me the staff were very friendly and the room was clean and modern with good bathroom facilities I could not find fault with the hotel
Very clean, very close to railway station, breakfast was excellent although quite expensive. Reception was very slow, and sometimes unmanned, no acknowledgement when queuing. Pillows were awkward - one was insufficient, two were too much. Also no extra pillows available in room, and locating one extra each for us seemed to be a little much for the receptionist.
The hotel is conveniently located for those traveling by train. The rooms are rationally, nicely equipped and very well insulated (noise of the many tramways). Excellent breakfast. Reception staff not very well formed for this job, and asking for advance payment is neither courteous nor efficient, because extra charges are to be payed anyway at the end of the stay.
The staff was friendly. The place of the hotel is great. Easy to reach the city center and the train station. There is only one problem that I face in Ibis hotels. Please change the pillows. They are not ergonomic. Every morning I have pain in my neck.
Good clen and modern hotel fine for business purposes, dont' let the railway location put you off. attitude of receptionist as someone else charged something to my room and when I pointed itout to the receptionist her attitude was poor aboutthe situation.
location convinient, quiet also it's on the main-train-station, very friendly staff, good connection to all busines and shopping locations Entance looks a bit to cool
Hotel is far from Motorway, its not good for overnight stopover. There were coucrouches in the room, Very nice vilage.
The setting was tranquil & beautiful. I needed a quiet weekend away & the hotel was perfect for me. A cozy, unassuming place with terrific amenities (pool, sauna, massage & spa services) and a great breakfast buffet. The staff was wonderful & accommodating. I will definitely stay here again! Would be nice if wireless access was available in all the rooms. Parking was a little difficult.
The Personal were very kind.
The room key opened the front door when we arrived back late at night. Nothing. Eggenstein is a very small town outside of Karlsruhe, and we were delighted to obtain such good accommodations there.
There is nothing to commend the hotel. You should remove it from your listings. No shower. No aircon. No room service. No facilities. No hot water. Appalling breakfast.
Easy access from highway
Friendly staff no washer/dryers on site or in town
Neighborhood were silent and calm, room and hotel were clean pay tv is not enough blocked - it's easy to push the button on tv pilot and it costs 15Euro not depend on time you watch, capacity of free parking for hotel guests was not enought - only 6 place for over 200 rooms...
hotel presentation (photos) on booking.com is misleading
Staff very helpful and friendly, room clean and comfortable, value for money excellent. Great pillows. WiFi in rooms should be free.
The McDonalds nearby Smell of smoke in the lobby and downstairs hallways; the fact that the light in our corridor (we were at the end of a corridor) and the staircases had to be switched on every time.
Noise from the McDonalds drive inn just under my room.
I am besically satisfied with everyting at my stay. Nothing special but if I may say, it was slightly difficult to find the entrance from the main street (McDonald sign only). However, it is not a big deal.
It was the right hotel for a one night stay. Not suitable for more than one night
Close to central station (2 stops) and city centre (3-4 stops), tram stop 5-10 minutes walk, friendly staff, quiet location, reasonable prices, near swimming and spa facilities. Small room (although I believe large are available), washbasin and shower in room (toilet ensuite but separate), walls not very thick (although no noisy neighbours).
Location is good. Price is good...
quite close to Bahnhof old and small; needs renovation
Price is great.
they have an elevator, rooms are cozy internet is turned off from 2 am till 6 am
Close transport links (tram service) Central city location Quiet area Value for money None
Excellent balance price/quality; everything which one needed was there; good location near railway station; quiet and well-organized
The staff who know >English is not enough, sometimes, it was hard to communicate. But, even in that condition they tried to help.
Convenient for our personal use, although, not quite in town. It suited our purpose as we have a car. It is close to the train line and very, very noisy at night when the trains go past the hotel.
Typical clean but basic German hotel. Flexibility about late arrival time was appreciated by this business traveller.
The place is spacy and cosy. Breakfast. A lot of things, but not very good quality.
Internet for nothing and nearly is the tram and xou can drive in down town of Karlsruhe
Very friendly staff
Very cosy, friendly atmosphere, excellent breakfast position
restaurant food was good
Convenient with good price and nice size room with free water bottle poor shower
friendly staff, relaxed atmosphere, easy to reach from highway, great breakfast, clean, nice "bier garten"
The hotel is located slightly outside the centre of Karlsruhe, but there is a bus stop outside the hotel and the bus goes into town regularly and takes 19 minutes. It is outside of the "green sticker" zone, so no need to get one unless you drive into the centre of Karlsruhe. The hotel has what looks like a popular bar (it was closed the night we stayed there) with a large beer garden. There are lovely walks around - you can walk to the centre of town in about 40 mins - and there are many playgrounds and beergardens along the walks.
The kindness of the hostress and the facilities provided.
Breakfast was good value, room was comfortabe and clean. Owner had not registered your booking therefore after a tiring 5 hour drive we had no room in which to relax but had to go for a walk for an hour before booking in properly. There was nowhere to get a coffee or a drink of any kind in the village, & our hostess even charged us for a bottle of water & a beer There was no offer of compensation for the inconvenience & distress caused. We also noticed that the price shown on the brochure there is lower than we paid through your agency! Altogether we were not happy with this situation.,
The hotel was clean and comfortable and was easy to find. The staff were friendly and helpful. The breakfast was of a nice selection. A little dated perhaps.
We very much enjoyed our stay. The host was fantastic, spoke fluently french and english. She was very friendly and helpful, knew the area very well and could point us out to the best things to see. The beds were clean, and the room was cleaned daily. There was a good choice of food for breakfast. We received a card which made all public transportation in the area free, which was a big plus. It's only very minor: We weren't used to sleeping on pillows stuffed with duvet. There was nothing wrong with the pillows themselves, but it's disconcerting if you're not used to it, so I'd advice to bring your own in that case.
The host was so nice and room was beautiful and comfortable. We enjoyed the breakfast very much and the host even called friends to play music for us as she heard it was our honey moon trip. It was really a sweet memery.
very comfortable & clean beds, nice breakfast for family
Ich empfehle unbedingt dieses Hotel! Meine Mutter und ich fühlten uns ganz wohl hier. Great Hotel, super friendly, we felt very comfortable here and were sad to leave when the time came!
very hospitable, quiet location, value for money soundproof from inside needs to be improved
very friendly owners, helpful and efficient, quiet location
Quiet place, beautiful center of the town, clean and well equipped room, not expensive.
nice and comfortable room, free underground parking, restoration right in hotel yard, free WiFI in the lobby, very close to city center. The Bretten is small but very interesting old German city. I'd like to advice the hotel for any kind of trip - business or tourist.
The stuff was very very nice, the hotel is close to the plaza and to the train station. great value for the money! nothing
Relatively large room. Good breakfast buffet. Nice personnel
excellent location, very close to the old town. Good breakfast in a very pleasant setting
Car parking available under cover. Convenient restaurant next door
The room was clean. Free parking is almost impossible in the neighborhood, but you can get private parking for 7 euros a night. Otherwise Achat is miles away in quality than Etap hotels.
Customer Service Pillows
On our arrival at 10.30PM they had already given away our reservation (2 rooms). We were asked to choose another hotel. They lied in our face about reservation conditions. After 5min discussion they finally allowed us to check-in. Nice way to start our stay...
Friendly service and flexible. The desert was great, food good but rather too salty. While I understand they were renovating it, the tidiness was less acceptable.
My room was comfortable and the bathroom was large by European standards. It was very clean. The breakfast buffet was great, the staff helpful and the free internet in the restaurant was a nice touch. The kitsch decorations and alpine theme were fun! Although a few tram stops out of town (but right near a tram station), this hotel was a good base for exploring Karlsruhe and the surrounding area. The credit card machine was broken so all guests had to pay cash. Hopefully they have fixed that now. Also, there is no air conditioning, only heating and fans.
The staff were very friendly and helpful,and the breakfasts were excellent.
Everthing was fine Nothing really, no English spoken of course.
Close access to and from highway. Inexpensive parking garage available. Staff deserves to work someplace better. Noisy (busy intersection outside), hotel in need of renovation, not very clean generally, urine stench in bathroom was unacceptable.
I found the reception staff helpful. They spoke good English and were happy to be flexible to accomodate my needs. It was further from the station than I expected (a six minute walk, with luggage on a hot day, or one tram stop and a two minute walk)..
Well run Hotel, Rooms quite large, parking 4 Euro per night No tea/coffee facility in room
Large rooms, underground parking friendliness of staff
Friendly , immaculately clean , good comfortable room , excellent breakfast , good location near station
The triple room set up was supurb
The staff was very nice and gave us a warm welcome. Especially in the morning the service was very good. The best way to start the day. I missed the fresh fruit and a bit more variety in the morning. However the nice service and very good price/value ratio made up for it.
The woman at the reception had terrible manners. She woke me up in the middle of the night to tell me that I need to pay for one more person in the room. I told her OK I'll do it in the morning, But NO she said "Right now!". So I've been to a lot of hotels but never woken up in the middle of the night by a bad mannered angry woman.
Breakfast, selection, ambiance & service.
the quality of the room is quite fair seeing the price paid The comfort of some room may be lower than some persons expectations, but it was well enough for me
The Hotel Aviva is extremely new and clean. The design is very modern and open with many windows and 'hip' lamps, chairs and other furnishings. The bathroom is large and clean. The breakfast, which is included, is incredible, with anything you'd like including bacon and eggs, cereal, yogurt, etc etc. During a particularly hot spell here, we asked the staff for a fan (ventilator), which they didn't have, but they promptly went out and bought many fans. The wlan/wifi is free and easy-to- use. All around excellent hotel.
Nice and friendly staff. Good facilities
The carpet in the room was very wet, it seemed that the previous occupant let the water out from the shower and it went out into the room, it was saturated for meters around the bathroom door and because of this the room had a nasty smell.
Excellent italian restaurant 5 mins walk Building works woke us at 7.20am
the room was vey clean and modern, equiped with all the facilities you need. breakfast was good and staff was very friendly. modern and clean hotel room 203 is too close to the reception and bar and there is no wall or hall door in between, so we had a lot of noise and little sleep. there were not enough parking spaces.
value for money, good location
It was a very well designed and comfortable hotel. The free internet was very useful. Moreover, I have not had such breakfast before. Thank you. The hotel is a little far from the city center but you can reach there in 5 min. by a public bus.
I did pay 260€ for one night in the smalest single room I have ever seen (and I travel every week for diferent places in the world). Too expensive; low quality.
The staff was very friendly. The hotel was modern and groovy. The breakfast buffet was hands-down the best ever. Loved the gummy bears around the lobby. The extra bed in our room was not that comfortable,but this was to be expected.
American style breakfast-scrambled eggs,sauage(links+paddies), bacon, outdoor sitting area No washcloth to use in the shower
Of all the hotels I stay in the Eden is my favourite, especially in summer when breakfast is in the garden! Rooms are very comfortable and clean and the hotel is well positioned for the staion, city centre, beer garden with excellent food just round the corner and it's very quiet! As the advertising says a real oasis in the city. 100% recommended. That I did not have time to stay longer!
Breakfast was good The rooms smelt very smokey
I liked the central location very much. The Hotel is close to the Train station, the Zoo a Park and the Congress Center. I had a single room, but even then the bed could have been a little bigger!
Nice garden, quiet location, close to park, zoo and train station There was no full English Breakfast available, i.e. bacon, beans, mushrooms etc
The proximity to the city centre. The room was dirty and very old furnished.
The room was fairly clean. Internet access and breakfast were rather expensive
Perfect behavior of the staff, good position of the hotel in Karlsruhe.
We only stayed overnight, but we found the hotel comfortable, pleasant, and close enough to the Bahnhof since we had an early morning train
Very convenient for station.
The room was a very good size, covered parking was handy and the location was excellent. Room was a bit spartan. Needed tea and coffee facilities, a fridge and air-conditioning. The bathroom needed a extraction fan to take away any smells and reduce the temperature.
Staff were cooperative and flexible with check out time. Breakfast was pleasant. Room was comfortable and in very good condition
location, price, staff courteous and helpful Reception was only open for a few hours a day and parking was very limited
Cool design, beautiful hotel. Loved the automatic blinds. I am American and wanted a hardboiled egg, not soft. That is all.
Almost anything and I'd like to reccomend for those who like modern style and comfort. The parking fee could be free.
Wonderful room, wonderful breakfast, friendly staff from housekeeping to the front desk (who all speak English!) - I've stayed there 5 times and can't wait to go back!
High standard of cleanliness and inspiring design. More light in bathroom, was a little dark.
The Personall of the Hotel were very kind. Below of the Hotel, there is Bar Restaurant that can be very loud for the Hotel rooms
This hotel was very nice the resturant had great food the beer was good. The room was very nice and modern and clean. The staff was very helpful ,we liked that the hotel has a garage underground. Everything you need is right there at this hotel rest,food,and drinks.
Very good breakfast - beautifully presented!
Very nice, polite and helpful service, great breakfast, very clean and quiet :) Brewery is in the house was really great! no, everything was perfect!
very pleasant staff and agood hotel
hotel staff location shops tram system and how close to the major road network but in a small town / free up grade to a better room on arrival. football is always on TV in the main bar, hard to get a table in the bar as its always so busy
Knowing some German would help, although the staff made a special effort to communicate in English. The food in the restaurant is good and so is the buffet breakfast. Free parking is available right outside the hotel.
that I could get in also after closing very easyly -
The breakfast and evening meal were both particularly good. The staff were very friendly and helpful. The decor in the bedroom needs updating
Very welcoming staff who made us feel at home. Rooms nicely furnished with satisfactory en-suite facilities.
Nice big clean room Nothing
Clean, tidy and helpful staff.
A wonderful botique hotel with good food and excellent facilities. The room was well decorated and clean. Staff could not have been more accomodating. We had no complaints. It was in the outer edge of the city but next to a train connection.
Very friendly people helping. There is a good restaurant and bar. There was no internet connection on the room. Rooms are quite simple.
The outside of the hotel looks very nice and has a nice pool. The room had a broken shower, toilet seat and damp showing on the walls.The breakfast was very poor and the cereal was out of date. The restaurant staff on my only visit were not well mannered. The room had a broken shower and cracked toilet seat and damp showing on the walls.The breakfast was very poor and the cereal was out of date. The restaurant staff on my only visit were not well mannered.
Hotel Restaurant food and drink is good and economical. Car parking entrance is too narrow.
Although explicitly asked for a baby kot (in the booking and later again by telephone), there was none in the room when we arrived at 0.30h, and no more staff present. The owner was polite the next morning but did not apologize, and made us pay the full price. A (small, symbolic) reduction would have been appropriate.
Great hospitality! Although there was a language difference, the hosts made every effort to converse and make our stay enjoyable No
near city center..modern rooms...they have good holiday rate internet is expensive
Great business hotel very close to the congress center, fabulous breakfast (19 eur pp), quiet spacious rooms, 10 minute walk to city center, close to a large park. Expensive Wi-Fi (didn't use it).
Great Location, on the Park convention to Market Place & Train Station.
The breakfast was really great
Very helpful and attentive staff, great food & comfortable, immaculately clean rooms. Perfect location if you are going to concert at Stadhalle, which is just next door. Recommended!
I felt like I was in a safe environment and it was within walking distance to shopping and sites
Lovely hotel with friendly staff. Room was very comfortable. Excellent location. No
It is a great hotel. It is very modern and comfortable. The staff is very friendly and efficient. I thoroughly enjoyed my stay.
This hotel was a great place to stay during our short trip to Karlsruhe. The room and bathroom were very clean and spacious. The staff was also very helpful, and spoke excellent English.
It was close to the Theater It was too warm in the room, there may have been something wrong with the A/C.
The room is large and clean. Specially, the dinner in the restaurant was very delicious!
Cleanliness of the room, design of the bathroom I would not rate this as a four star hotel. The lobby looks very dated, there are hardly any additional services (e.g. no pool, no fitness, hotel bar closes at midnight), and if you're there in summer prepare for a hot and steaming night. Both the main hotel and the dependence opposite the street are very hot and do not feature airconditioning.
its close proximity to the tram network. Easy to walk into the city centre. Close to place of work
Fantastic personel - always smiling, always helpful, great breakfast, great location! Nothing to complain!
The Hotel Rio is conveniently located for visiting the city center and for visiting other surrounding places (20 minutes from BadenBaden and 30 minutes from Heildelberg). We stayed in the new building and our room big, comfortable and clean. The bathroom was fantastic with a massive walking-in shower. the hotel staff was very friendly and helpful. Every morning we enjoyed a delicious and abundant breakfast. Good price for parking the car,
Good bedroom, modern, well equipped, decent size. Helpful, friendly staff. Good breakfast in spacious dining room. We did not eat at the Hotel but receptionist happily recommended an excellent restaurant a short walk from the Hotel.
Close to Karlsruhe town center. Smell of cigarette smoke (room was above hotel entrance where the smoking guests gather around the installed ashtray).
Friendly and efficient staff, nice atmosphere at the hotel, dinner in the restaurant was delicious and breakfast also good