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Beautyful surroundings, fatastic for hiking and exercising. Pleasant staff and facilities that met expectations at the price level.
Beautiful surroundings and excellent facilities. Very nicely laid out for hiking. Wonderful swimming pool. Friendly staff. One sour individual (male) in the receiption ruined an otherwise excellent rating of staff. The hotel can only wait a few years before an overhall is required. It is beginning to look a bit worn in places.
Although I did have an booking confirmation, I was forced to change hotel close to this hotel. Just only because of, "We didn't have any room any more...".
A very nice hotel with friendly staff
Great staff, very helpful. Lovely setting.
The location in Frankenwald is very attractive. Beautiful,calm landscape. When we have ticked off "Golf/Sports" it is because there is a large selection of footpaths around the hotel where you can walk or jog, and the pool facilities are excellent.
The hotel is beautifully located in the Frankenwald forest, and Bad Steben offers a fantastic variety of spa, cosmetic and health treatment. Also, there is a system of foot paths that offers the possibility for walks and jogging for all needs. Good food. The fair rating of personnel is because of one person in the reception, who clearly should not be their. She was unfriendly, unhelpful and demonstrated no understanding of service. However, this one person was an exception, all other staff deserved good to excellent rating. The hotel is now 25 years old and the need for refurbishing is getting obvious.
Hi-tech hotel! Friendly personnel. We complained when our room was not cleaned, The director intervened and made sure it was tidy later on. The next day it was cleaned used towels taken, but no fresh towels. We just got fed up, we used our own towel. It seems the hotel is on some sort of shoe string budget!!
Value for money No
The room we stayed in was nice, clean and not too small for three persons. The third bed really was good - the best on our whole trip. The sauna was large, relaxing and very clean. Our room was located on a side where trains pass at a distance of about 150 metres. Because of that one cannot sleep with open windows, because the trains also pass during the night. The breakfast buffet was sufficient, but not greaty sorted. Nothing was replenished and when having breakfast later in the morning the scrambled eggs were on all three mornings old and cold.
New clean hotel easy to find while on main road so as a nice atmosphere in the restaurant with a pretty good diner (choice). Still loud enough even if countryside through trailer traffic in the morning.
A clean, orderly, privately-owned hotel with friendly staff in a reasonably quiet location. Clean, comfortable rooms and a good breakfast for a traditional hotel. Excellent value for money.
Friendly staff (made us schnitzels even though the kitchen was closed). Wall-to-wall carpet smelled. Not even a soap bar provided. Bed covers suitable for a mountain cabin in mid-winter (quite hot in July).
This is a lovely little German country style hotel. It was well located for us to see Kronac, Kulmbach and Bayreuth which are interesting centres in the Bavarian countryside. Many of the other guests were doing cycling holidays in Bavaria so it is clearly a hotel well known to the locals. We enjoyed our German countryside experience. For international guests, it is best to know that many of the staff did not speak any English so you do need to be comfortable with sign language and smiles.
Very clean, modern hotel. Free parking. Excellent restaurant, great prices. Superb staff who made the family feel welcomed. Burgkunstadt is a small town in the middle of nowhere. Shower only, no bath. Small picture-tube TV. Wi-fi signal too weak for use in room (fine in foyer)
Good hotel. Nice and friendly staff. Rooms according to German standards: Clean, well equiped and enough space. Breakfast very good and free parking near the hotel
It was great!!! I cant find any disadvantages!!!
Good service, good value for money, spacious rooms, probably outdated in many ways but still good hotel, excellent breakfast. Wifi in lobby free of charge - good solution.
Friendly staff, nice room with extra like sewing kits and nail files. Great value for the money. You do not have to have the breakfast. The computer in the lobby did not work for internet, the bathtub was not clean the first night, but was cleaned the second night, without us asking.
Nice, quiet, big room, clean, friendly.
The service was great and accommodating. The massage availability and its quality were impressive.
Good design of the hotel. Available buiseness package including breakfast and internet access. Lack of air conditioning in my room -however temperature was okay to sleep -accomodation in mid June.
spacious, clean pleasant, efficienbt
The Hotel was just across from the train station, very convenient for visiting Sonneberg and other towns of South Thueringen. Lauscha is beautiful and famous for glassware. The Hotel was very modern and clean, the buffet breakfast was good, and the staff friendly. It wasn't as easy as I'd hoped to get an evening meal as it had to be booked before 5.30pm each day and I never knew whether I would want it or not as I was meeting up with friends elsewhere. Otherwise: great! Good value, especially for a single.
breakfest, soft cooked eggs information about the HotSpot - this is solely T-Mobile WiFi Hotspot
Silent, but not far from the mainroad. Kitchen excellent. A little bit far from the town Kulmbach for those, who like to walk only.
The staff was great. Very friendly and eager to please. If I asked for a favour, they were sure to do so. It is a city hotel and its location is close to the main train station and city denter. In the summer Nuernberg is full of life, so the noise of the city was less then most locations, and to be expected. Front desk staff speaks English, too.
Easy access, parking, clean and spacious room, good kitchen, kind staff The bathroom needs modernization.
We loved the local nature of the hotel . It was truly German. The staff were delightful and attentive. The Bar and Food were available all day, and served really good, well cooked good food. There are well marked foot and cycle paths, with lovely views from them. We would love to go back. Nothing at all.
Good location.Good staff. Excellent hotel restaurant.
Great food, quiet location
- My bathroom was horrible (pee left in toilet, smelled of urine, extremely dated, hair everywhere, toilet seat did not look clean, towels badly need to be replaced, I was so horrified I used bottled water to brush my teeth), - entire room was dated, - breakfast did not have a very good selection
We traveled with friends and stayed in the area for 3 nights. Mostly used the hotel as a place to sleep but ate several meals there. The food was good and the service was excellent. We arrived after the restaurant and reception were closed but the staff found us food and checked us into the room. But more importantly, treated us as invited guests instead of a nuisance. We recommend this hotel to anyone staying in the area.
close to destination, excellent price/performance, good breakfast rooms was failry small, especially of my collegue
Nice little hotel in the centre of the town. Clean and well maintained. Just a few small things: nobody at reception and door locked when we arrived at 2030 but keys were in a key safe but there was no indication when booked. No blind or curtain to keep the daylight out. Lift only to the second floor, third floor access on stairs
The location near the beautuful town square