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The friendliness and professionalism of the staff. Lack of Access to other beaches. No shuttle services.
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Hotel is in the perfect location if you want to walk around and enjoy the key parts of Willemstad. Would be nice if they had a real beach but what they have is probably the best in main area of town compared to others. Good service staff. Good choice Not quiet. If you want peace and sleep go elsewhere. Room was on street where cars go by and blare the bass. A real beach would have been nice but you can make do in this heat. For more relaxation I would go to The Marriott! Upgraded, inner room bad
The staff was generally very friendly and helpful. The room and views were great. The infinity beach and pool were really awesome. Location was good with many shops and restaurants nearby. Blue Bar staff were friendly, but extremely nonattentive. Prices for drinks and meals were fairly expensive, and there was always a service charge added to bills automatically.
The hotel was perfect - the view outstanding, and was in close proximity which made walking around Willemstad super convenient. The hotel staff were very nice and knowledgeable about things to do on the island.
It was conveniently located near the downtown area. The Beach/pool was kinda cool because it was a salt water pool with a beach feel, I thought it was perfect and I always had a seat!
Location. Infinity pool. Staff. Incredibly Comfortable beds!! No
The best location on the island. walking distance to all the adventures. the best view on the island! staff was awesome
Room was clean and nice, hotel is located in a central area with lots of options for shopping and entertainment Based on how the hotel is promoted, we were of the impression that it was an all inclusive resort. I was surprised when I arrived and was told that my package was really only for the room and did not include food which affected my budget.
Its location was very good. We did not have water this morning and others were complaining about water problems before.
location was great, rooms were dated, but the rooms were large and clean Some staff were not the quickest in the world...but hey, we were in the easy-going Carribean :)
Above all its location which was idea. In general it was ok although "a little rough around the edges" (wtaer taps difficult to turn, somewhat worn furniture, etc.
The hotel had a great views and was within walking distance to some great restaurants. The staff were very friendly and helpful. This hotel is not on the beach side of the island.While the reception area is grand, the room that we had was old and not updated. There were very few amenities. There were only a few outlets in the room - no outlets in the bathroom. There were no wash cloths, no extra pillows; it was a very basic room. We were only in Curacao for one night so it was OK, but if we had stayed there any longer, we would have preferred a beach hotel on the other side of the island.
Hotel staff was very friendly and helpful, always with a big smile the bathroom should be refurnished. cleaning of room should be done more thoroughly and not limited to making up beds
Nothing at all No room service, horrible towels, dreadful pillows, old mattress, no water, no ac controller, ban tv remote, no shampoo, bad soap, no water pressure, not enough warm water, casino´s ac a joke!, etc. etc. etc.
city center was oke, the hotel was little bite old
no refrigarator on the room
the location , the frontdesk staff and the food The hotel is in a bad nead of renovation. The pool should not be open to guest untill it is repair. It is a shame to have guest swim in a pool like that.The floor is completely crack up.
The hotel has an excellent location, the rooms were spacious & the airconditioning was excellent. The views from the pool bar , which overlooks the harbour were stunning
it is close to the center (punda)
Room is perfect,service is very good. The vieuw was very nice (swimmingpool). The window from the room it can't open , for fresh air.
Location. Hotel was clean with new paint, doors and windows.. Big room and big bathroom Smell of urine in pool area, old wornout pool chairs. Wornout mattresses. Furniture still have to be updated. Parkinglot small and you have to drag tons by yourself to enter and exit parkinglot.
This hotel really shows its age, the location is very central but the condition and style is very outdated. Internet was not working during my stay.