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The location of this hotel is great, but there are plenty of other hotels nearby with better ocean views that aren't obstructed by cruise ships 6 out of 8 nights from Christmas through New Year's Day for a lot less than the $3000 USD that I paid. This hotel caters to cruise ships guests over their own guests. Imagine having a beautiful ocean view room with sunsets blocked by cruise ships most of your stay. Also, waking in the morning to loud noises from cruise ship passengers walking from their ship to shops on a path that goes by all the ocean view rooms. In addition to loud horns and music from the cruise ships throughout the day. Finally, if that wasn't enough they let cruise ship passengers use the hotel pool/beach area on the second floor. At first I thought it was because the entrance wasn't locked to enter the pool/beach area. After meeting people from 6 different cruise ships on the beach they all told me that they bought excursions to use the Renaissance facilities. They rent their facilities out to the cruise ships!!! If I was paying $100 USD per night okay, but not when you're paying $375 USD per night with taxes and a 16% resort fee. OUTRAGEOUS!!!! The staff was terrible as well. Our luggage was delayed and when it was dropped off to the hotel it was just placed in storage instead of being sent to our room. I could go on with many other stories of how our room wasn't cleaned and how we weren't told about planned events at the hotel by the staff. JUST STAY AWAY FROM THIS HOTEL!!! IT IS WAY OVER PRICED FOR WHAT YOU GET.
Hotel staff was very friendly and helpful, always with a big smile the bathroom should be refurnished. cleaning of room should be done more thoroughly and not limited to making up beds
Above all its location which was idea. In general it was ok although "a little rough around the edges" (wtaer taps difficult to turn, somewhat worn furniture, etc.
city center was oke, the hotel was little bite old
location was great, rooms were dated, but the rooms were large and clean Some staff were not the quickest in the world...but hey, we were in the easy-going Carribean :)
Nothing at all No room service, horrible towels, dreadful pillows, old mattress, no water, no ac controller, ban tv remote, no shampoo, bad soap, no water pressure, not enough warm water, casino´s ac a joke!, etc. etc. etc.
The hotel had a great views and was within walking distance to some great restaurants. The staff were very friendly and helpful. This hotel is not on the beach side of the island.While the reception area is grand, the room that we had was old and not updated. There were very few amenities. There were only a few outlets in the room - no outlets in the bathroom. There were no wash cloths, no extra pillows; it was a very basic room. We were only in Curacao for one night so it was OK, but if we had stayed there any longer, we would have preferred a beach hotel on the other side of the island.
the location , the frontdesk staff and the food The hotel is in a bad nead of renovation. The pool should not be open to guest untill it is repair. It is a shame to have guest swim in a pool like that.The floor is completely crack up.
The hotel has an excellent location, the rooms were spacious & the airconditioning was excellent. The views from the pool bar , which overlooks the harbour were stunning
it is close to the center (punda)
Room is perfect,service is very good. The vieuw was very nice (swimmingpool). The window from the room it can't open , for fresh air.
no refrigarator on the room
Location. Hotel was clean with new paint, doors and windows.. Big room and big bathroom Smell of urine in pool area, old wornout pool chairs. Wornout mattresses. Furniture still have to be updated. Parkinglot small and you have to drag tons by yourself to enter and exit parkinglot.
This hotel really shows its age, the location is very central but the condition and style is very outdated. Internet was not working during my stay.