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The hotel was pet friendly and fairly priced, pretty clean too. I used to be a housekeeping manager so I learned a long time ago not to go shining black lights around. The staff was excellent with our dogs and very friendly. The hotel is mintues from bush gardens and colonel williamsburg. Rather loud bar scene in the hotel, which was fine we were there just Friday and Saturday night, the club goers didn't act like fools or anything, just be prepared fornthat if you are traveling with your family.
Value and staff Boiler went out and we had no hot water, and the phone didn't work.
The change in breakfast from the dining room to the foyer was poorly done. The room was not cleaned daily during out 4 day stay. The ice machine was not working and the coffee on our room was not resupplied daily.
The price It was dirty , no towels ( I called the desk and they made me come get them) the tv only got 1 channel since we didn't have a remote and the bed was broken in the middle, the complimentary breakfast was to run until 10 am but they never restocked it at 9 or 9:30so my choice was cereal but no milk or bread prisoners get better choices WE WILL NEVER STAY THERE AGAIN!!!
Nothing It was filthy. The room had mold. The hallways were disgusting and with faulty light fixtures and fire alarms were dangling from the ceiling. The pool had a woodplank in place of a broken window, and the hotel is NOT administered by Ramada.
The staff was working hard to help with all the issues Checked in around 9:30 pm from being at the local theme park all day. Noticed the hallways didn't look like they had been vacuumed in a while. Roomed looked ok but 10 pm was not the time to find out we didn't have any HOTWATER. We let it run for 10 minutes then called the lobby. They said due to recent work we needed to let it run for another 10. Well that didn't help at all. Called back and they gave us a new room on the other side of the hotel with no problems. The next morning while at breakfast i heard several others complaining about the cold showers. i know the breakfast is complimentry but hard boiled eggs, cereal, oatmeal and waffles was the menu. Everyone was eating waffles because well really hard boiled eggs?? They had 1 waffle maker and it didn't always work correctly. The lady in charge was working very hard to keep everything clean and working. When you walk outside that's when you notice the flowers beds was overgrown in areas. My overall stay was not great and we will not suggest this place to anyone. The employees we encountered were great the hotel was simply in poor condition.
Although the bathrooms were new and the bedding all of the doors and floors were definitely very old and gross See above
The location was very convenient the indoor pool was a savior from the rain THE HOTEL WAS DIRTY there was an accident At the entrance with 3 cars that wasn't removed for hours while the staff was friendly they weren't very professional. They were out of uniform or in unclean uniforms.waiting to check in took over an hour i honestly didn't stay I just cancelled my reservations
I liked how close the hotel was to Busch Gardens. I liked the price. The bed was comfortable. Our TV did not work. At least two of our lamps did not work. And, due to unfortunate circumstances, there was no breakfast in the morning. Very disappointing.
Not much! It was quiet. Convenient to great breakfast diner (Shorty's) and Food Lion 1) So much staff that did absolutely nothing 2) Bartenders that were clueless (staff too!) 3) Cleanliness of rooms = 0, maybe a .5 4) Front desk = sooo s-l-o-w 5) Was there for an event - food was late, then kept running out! Everything was cold. And did I mention the bartenders were clueless?
Our room was clean, but coffee and soap were not replenished daily. It was a short drive to Williamsburg. We were gone all day to Jamestown, Yorktown and Monticello so the clean place to sleep mattered most. The hallways and elevator were hot and dirty. The pool was old and icky too. There was no AC in the lobby and hallways, only in the room.
Nothing To make it short, I booked it through KAYAK and when I got there they told me my reservation isn't there and its at a different date. I showed him my reservation and confirmation but he wouldn't do anything about and said it wasn't their fault. The attitude and manners were horrible.
I loved where the location was, also the pool was very nice...the room once we got moved. If u go here and smoke I advise u to get a non smoking room and just smoke outside. I didn't like that we got a smoking room at first and we got there and it wasn't cleaned, tub was dirty, hairdryer didn't work, burn marks on comforter...made me very uncomfortable, they was booked and couldn't move us rooms the first night. But the next day we got moved to a non smoking room and it was 100% better...the lady at the front was very RUDE the whole stay when she was working....
Close to the historic area. Bed was clean and comfortable. Low price Don't count on the breakfast. Very poor and slow internet, had to go across the street to McDonalds for internet. Mold on the shower curtain. Refrigerator door didn't seal so no food stayed cold had to use a cooler and ice. Toilet was so close to the wall you have to sit on the edge of the seat facing the shower. Everything needs upgraded very much.
The price was right and the room was clean. It had all the necessities. Had an older box tv, but did get a lot of channels. Had free wifi, but was very, very slow. Dated --- bed and bed spread from the 70's I think! Not much selection with free continental breakfast.
No hot water.
The staff was incredibly kind and helpful. Facility seemed old. Very basic motel.
Parking near our rooms was taken up by a pickup truck and trailer. We had to park at.the.other end of the.building.
There was not much good about this hotel, very dirty and overall gross inside. The room was very dirty and unclean. The sink was gross and not clean, the ironing board had stains all over it, the sheets had burn mark holes in them, the wall had stains on them and the carpet looked pretty dirty. Overall we felt very uncomfortable in the room and it was very dirty. We were very disappointed in it.
location mold in bathroon
The location was great - minutes away from Busch Gardens, Colonial Williamsburg, and shopping. The staff were also quite friendly. The fact that there was a shaded outdoor pool just steps away from our room was an added bonus. The mattress was the least comfortable I have ever slept on. I woke up with back pains each night. The room felt dingy, like it's been surface-cleaned for years but never really scrubbed. This effect may have been aided by the fact that there were several bulbs out. While not wowed, I was satisfied for what I paid. Next time, I'll spend a bit more for a nicer motel.
I loved everything about this Super 8 , it was comfortable , clean and so close to everything ! Awesome Mexican Restaurant next door , the staff was great , breakfast wasn't the best but there is a McDonalds across the street so i have no complaints !! i loved this place and i am returning next year !!! the price , location and cleanliness is totally worth it !!!! nothing .
Staff was extremely rude and unwelcoming and even insulted me to my husband. Very disappointed and would not recommend this hotel to anyone.
Decent quality motel for the price. Not far from Colonial Williamsburg. Morning front desk guy was very nice. Front desk woman at check-in was very rude. There were some kids hangin around acting sketchy. Descriptuon said they had BBQ grills at pool area which I was planning to use. There were none.