Would you like to save as your currency permanently or for this visit only?
The staff was helpful and friendly. The lobby was nice. Close to attractions. Checking in - I got my keys, went to my room, someone was already in there! Thank goodness they were dressed! Staff was sorry and helpful, they give me a different room. The Room - out of the 4 outlets in the room, only 2 worked and then only the top plug worked! The outlet by the sink was coming away from the wall!! I went to the front desk (because the phone was out) and they were very sorry and helpful. Since it was so late, they gave us a power strip so we could charge our phones and maintenance came in the am. The location - it is minutes from a water country usa and across the street from a shopping center. Its about 10 minutes to busch gardens and Colonial Willamsburg. But, there's no restaurants on the same exit as the hotel and nothing is within walking distance. Overall - not the worst place we've stayed at but certainly not the best! The staff was wonderful but the hotel was not!
Good value, good comfort, friendly staff Lack of shuttle service to local attractions (bus is cheap but takes a long time)
The breakfast was great. The employess was very helpful. Nothing
I stayed there with my family for 4 days 3 nights. The rooms was cleaned daily. The staff was veryy polite and friendly. The breakfast was good. The distance to and from the parks was great. Even though the rooms was cleaned daily, they always seem to forget wash clothes. We had to request wash clothes each day. The room was for four people, they only left three wash clothes or none at all.
location thin walls; you hear your neighbors.
Location w well appointed lobby Vending machines took money, but delivered nothing. Toilet stopped up and flooded room
The staff were not very friendly. I think they were more interested in talking among themselves. The breakfast was good and the man working there was very nice. I have stayed here before a couple years ago. The staff were bad then and remain the same. The room was cleaner and the bed linen was nice. I did have a couple light bulbs out but I didn't complain about it,,The staff were not very friendly. I think they were more interested in talking among themselves. The breakfast was good and the man working there was very nice. I have stayed here before a couple years ago. The staff were bad then and remain the same. The room was cleaner and the bed linen was nice. I did have a couple light bulbs out but I didn't complain about it,
Price and location Breakfast not good.
The fact that it is close to Busch Gardens and Water World. We were told that we could check in at three o`clock, which is normal for most hotel chains, so we went on to BG for a few hours before going to the hotel at three o`clock. When we arrived, there were several families waiting in the hotel lobby. There was one family ahead of us checking in, and we heard the clerk tell them that their room was not ready yet. Now we knew why the families were in the lobby. They were told we have no definitive time for the room but hope that within the next half hour or so. It was now our turn and we were told the same thing. I asked do we get a reduced price, and they brought down the manager of the cleaning staff to give us some lame excuse about some machine breaking down and that they would get it done as fast as possible. Not going back to this hotel again. There is a Best Western farther away but at least they let you check in your room on time. Very disappointed because when your was a Days INN, we stayed there several times and never ran into this problem. Very sad.
Close proximity to parks.
Clean room, relatively quite. No complimented breakfast, poor water pressure in shower.