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The hotel is beautiful, staff amazing. Met at door, welcomed, shown to room. Room beautiful, Terrence overlooking garden and town. Food was wonderful, chef came out to greet guests and ask how our meal was. Once at hotel location is great, beside the castle and in the middle of old Wiltz. The hotel is hard to find from train station, too far to walk and no taxi. We took local bus which was ok as we got to see quite a bit of Wiltz we wouldn't have seen on foot. Not a complaint just a note. Most guests arrive by car so not an issue.
The room was large enough to accomidate 2 adults a child and an infant, very clean and simply decorated. When we arrived a 6pm it was 0 degrees celcius outside and they had all the windows open and no heat on, the room was very cold and the bathroom was almost unbearable. Breakfast area was not easy to find
The polite, helpful staff added to the pleasant ambiance. Our junior suite was very large and comfortable. The restaurant was cozy and the food was enjoyable with some traditional luxembourgoise choices on the menu. A little difficult to find with a weathered, faint sign pointing the way. There is also an active construction site next to the hotel.
The atmosphere in this lovely renovated old building ---------------------------------------------------------------
Friendly greeting on arrival, helpful staff, room spacious and tastefully decorated and furnished, great location in beautiful part of Grand Duchy of Luxembourg, fabulous view from room. Restaurant great food if a little pricey!
Very unfriendly staff when arriving...rest was OK.
Excelllent family run hotel, staff were all very pleasant, room were very clean and nicely decorated. Resturant was good. No bad points
Great location for exploring the Ardennes / Bastogne region. Good size rooms, well decorated. Friendly staff. Shopping centre nearby.
Convenient location, friendly and helpful staff and management, excellent food and restaurant service, lovely surrounding countryside and towns.
It is a grea\t family run hotel that is friendly, welcoming and professional. Nothing
Location, service Bathroom
The best hosts ever. Excellent location an leaves no scope for improvement. Very reasonably prices. The hotel has an excellent restaurant. The breakfast is also excellent The bathroom was small but had all amenities
Beautiful location with very friendly staff. Certainly hope to be able to return
The staff was exceptionally friendly and helpful--a very pleasant stay!! A gorgeous setting and spotless room-would select again.
Very nice restaurant. We booked a family room for us to stay in with 2 adults and 2 children. The hotel had 'overbooked', and now we had to go in 2 rooms. We had the impression though that there were hardly any other guests.
Almost nothing Yes, it was very dirty, a lot of flies. The room was very dissapointing because it was very small. The breakfast was very poor.
The people were kind and friendly. The room was nice and clean. The English of some staffmembers is not so well. They didn't explain how to go inside after closingtime, so we had to wake up the owner. Breakfast was simple not much choice of variation.
We found it a good price/quallity ratio. Friendly personel, the manager 'Chef' was very trusting and correct. ...we missed eggs at our breakfast.
Very nice, comfortable place to stay. Very family-friendly. Close to Bastogne WWII buffs.
great place; and great owners
Convenience to our trip itinerary.
The hotel and the stadff were very nice and helpful. The buffett breakfast is brought to your table. Watch out for the dog that lives a the stables behind the hotel. It does bite.
The hotel was a good, clean modest 2 star hotel, whereas the resturant was a 5 star treasure! The food, staff and chef were excellent. This hotel is worth a visit. I am a vegetarian and the owners went out of their way to accomodate me, while my meat-eating friends were in heaven. We will visit again. The bed was hard and a bit uncomfortable, but ok.
The location of this hotel is excellent for making a day-trip to many of the tourist location of both Luxembourg and Belgium.
Good food. Pleasant owners. Comfortable beds. Room had not been checked - missing basin plug; non-functioning toilet.
Friendly staff and excellent food.
excellent breafast room clean quiet location no
Family atmosphere, spacious room, calm, friendly holders the carpet under the bed has not been cleaned for some time