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Excellant facilities staff helpful. English menue available None
Staff were curteous and helpful. The setting of the hotel was beautiful. The kitchen closed at 10pm and the waitress had not made us aware of this until we ordered dessert and were told we were too late. There were no tea making facilities in the room.
Very nice hotel, located in a beautiful, small German Village with an old castle overlooking the village. Exceptional pool and spa facilities and a very good breakfast buffet included in the room rate. Free on site parking. Great location for a wide variety of walks and cycle rides.
Loved the spa facility, and the good variety of choice of treatment. The meals were excellent. The room and bathroom were very clean. There was even a kettle in the room with different teas. It was very quiet, so we got some well needed rest. There should at least be a fan provided in the rooms for the summer. It got very hot in the middle of the night, even with the window open.
relaxing, very little traffic,food and services were all fantastic, and the staff were all very helpful. the only thing that was not to my pleasing was the carpet on the floors, I found them in halls to be dirty and smelling.
Great location. Staff very helpful despite language limitations (mine and theirs). Lots to do at the hotel and great surroundings.
Friendly staff, good indoor swimming pool and table tennis centre. Restaurant and 10 pin bowling offered great value for money. Well deserved its 4 star rating.
all the facilities
The staff and food were excellent and the hotel was very comfortable.
Very nice location, nice room Restaurant is only self service
outeous staff, a workouroom and the rooms were very clean. They also found English speaking personnel when neede. Good breakfast and dinner also! No
Convenience of location when travelling on A3 in mid Germany. Rooms are excellently appointed and Room Rate includes buffet style dinner.
Very nice hotel located on a hill in a castle. Modern rooms, free dinner in the cafe. Room was in a building at the bottom of the hill in the basement, hostel type of atmosphere, had to go up the hill to the reception. Only suitable for visitors with cars.
Very clean and friendly, excellent food and facilities
Good conference style hotel. Excellent standard of cleanliness and helpful friendly staff. It is distributed across a hill, so be careful if you're mobility impaired.
modern, no frills and clean hotel
We like the room, the breakfast and the spa facilities. They were excellent. Everything was in the separate buildings. To go to the swimming pool, you have to walk up to the hill where is located and walk back again after being in the sauna. Also, you should be prepared to be in the mixed sauna with out your swimming suite.Another point that it is more or less for business people not for families.
Excellent architecure new and old, good dining, excellent spa. You get a lot of exercise walking up and down the mountain from your bedroom to the facilities, which might actually be a good thing. Not for the infirm or the elderly really.
Spa and pool were a big hit with us - excellent value for money from that perspective. Rooms modern, well appointed and extremely clean. Location of hotel for wandering into town in evening was an unexpected bonus. Easy access from major highway nearby. Breakfast was very good. Excellent on site (covered) parking. Although advertised as a 4 star, the hotel is very business oriented, not really a place for rest and relaxation with a family. Evening meals are in a cafeteria - not a 4 star restaraunt as we expected. Some difficulty understanding the staff and getting directions to the on-site spa/pool complex - not a major issue but an indicator. Major construction underway on site for next 6 months - not mentioned and detracted a little.
I do not understand that this hotel has 4 stars, I sleep a lot in Germany and it is always good, this was a big deception,price was much to expensive for this hotel.
Excellent room, excellent staff, excellent kitchen. Quiet place. I liked it.
quiet no lift
Very pretty room and WLAN available.
A wonderful stay. Hotel, staff, restaurant, breakfast, all very good!
The room was clean, spacious and comfortable and appeared to have been recently refurbished. My room was located on the third floor and that was hard work lugging my suitcase up all those stairs!! Would have been nice to have had a little help or even the offer!!!
The stay was nice, the hotel team is frendly, the location is in a beautiful,the room is nice and clean No
loved the bier garten next door and the friendly staff and the local people reception was dated and gave the wrong impression of the clean large bedrooms
Staff was very friendly and hotel was very clean and well taken care of. Beds were confortable (this is important).
Feels like home
On arriving our welcome was fantastic, it's as though we'd been going there for years. Everyone was very friendly and extremely helpful. Whilst there was no menu to choose from, this worked incredibly well and the food served was exquisite. Beautiful location and very relaxing. We will definately be going back. A big thankyou to all.
great food , good staff, good room bowling in the evening was noisy
Henry and his family (Wife & Daughter) treat you like one of the family, nothing is too much for them, the breakfast was great aswell. After arriving late at the hotel Henry made sure i was settled in my room and when i went to the bar he makes you feel so welcome,the bedrooms are spacious and kept very clean, i would have no hesitation in recommending this hotel to anyone and i will definetly be staying there again, so thank you Henry & Family for a pleasant stay and keep that Honey Schnapps flowing and i will see you all again soon.
nice rooms, good breakfast terribly cold in the room, and the heater was chutted down at 19.00 till morning
cheap internet invoice not ready on depard. It was not clear to me that I had to pay there and that the booking.com credit card info is not billed (I hope)
Quality is good. Well prepared breakfast. Very friendly staff and well-done hospitality
Not far from town centre - walking distance. Receptionist was helpful. Only lightweight drapes at window, could have done with proper curtains. Pillows needed more of.
breakfast is excellent, staff is really commited regarding service
Friendliness of the staff. Breakfast is also ok. Excellent "family room" option - we were in fact given 2 large communicated rooms for the same price! The kids liked the indoor swimming pool (the weather was awful, so this was perfect). The furniture & bathrooms are getting on a bit - but everything was clean.
Very comfortable bed, nice clean rooms, I was a single but they gave me a double because it was slow. Very pleasant staff although no English, but, my German yes, please and thank you were enough for the one night. Decent typical breakfast, good coffee. 50 Euro inc. breakfast and parking, you can't really beat that. No air con, it was a bit warm although the windows do open all the way and if there is a breeze it will be fine.
Cleanliness and staff were very friendly
Only about 5 mins drive from the a3 so good for overnight stay. It was not obvious from the website info that this was not a hotel but really a bed & breakfast. We had to find another location for the evening meal.