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Good breakfast, clean rooms Shower just dripped, not enough pressure
Clean staff was good Bathroom tub didn't drain water properly
Clean, comfortable, good location and affordable. A plus with the breakfast & parking included.
Booked a last minute hotel while road tripping. Great price, hotel looked to be recently renovated. Modern, clean lobby and rooms. Staff were very friendly and helpful.
Staff was able to refund me my money when I chose to leave.
I like the location to the Hanes Mall - plenty of shops, restaurants, and things to do... I did not like the fact that the sink area was in the room while the toliet and tube/shower were behind a door. The room was very tight. And, the door to the room allowed light from the hall way through the side and the bottom.
My family and I stayed at this hotel thinking it was a nice clean place but we were wrong! We always check to beds before we lay in them, well this time we flipped the sheets back to find BEDBUGS! on both beds. we called the staff person on duty to our room so that he could see the bugs. We took pictures of them and have called corporate who have yet to get back in contact with us. Save yourself the worry and go to the Hampton Inn across the street or Hawthorne Inn located downtown.
I did like the easy check in process, location is great and bed is comfy the nonchalant of the front desk staff. unwillingness to to help or answer questions...if i did get an answer it was a 1 liner. I need to extend my stay for 1 day and I was told the entire hotel was booked. A family member and his family stayed in the same hotel and said that the room next to him was empty the entire time until his check out 2 days later. I live in South Florida my family lives in WS. This was the second time I stayed at this hotel for over 4 consecutive days....but i am thinking this will be the last...and whatever you DO NOT BOOK A ROOM ON THE 3rd FLOOR it's smoking and extended stay...so go figure
Rooms are always pretty much clean and comfortable. Guy at desk was kinda rude. The hot water took forever to cut on in the shower.
It was really good considering we didnt pay much for the night
impress with the employee that kept breakfast area clean and supplied. She was also cleaning the entry way and doors as I was leaving.
Friendly, nice room, good food
Met all of our needs at a reasonable price. Will stay there again.
Smelled like urine, booked 2 queen beds and they were only doubles The bad smell in room
There was not a mini fridge
Coffee all day and night No mini fridge and microwave
The room was a nice size and comfortable. We got to do our laundry and the food was just fine that we purchased in-house. The staff was great ! We'll stay there again when we return to Winston-Salem ! The pool wasn't open and the parking area seemed rather dark.
Bed The TV did not work.we were ask to switch rooms at 11.00 pm if we wanted a tv
Great location! Staff was friendly and courteous. Hotel was clean and neat. I would want to stay there anytime I am in Winston -Salem. No
Location. It was being renovated! There wasn't a work out room, no swimming pool, it was almost impossible to get in the building because of the construction. No wonder I got a good deal. Should have known.....
This was the cleanest hotel I've ever stayed in, and I've stayed in 5 star hotels. The hotel is simple and unassuming, but the beds were very comfortable, and I was very pleasantly surprised by the cleanliness and quality, for the price. It's not located in a great spot for walking to other places. But that didn't matter to me, as I was only there for one night on business.
Cleanliness, quiet and comfort of bed No
This guest did not leave comments about this hotel.
The clerk on duty was very helpful. When I arrived, I told him I needed a room with two beds, but all he had was I king. When I became a little upset over this issue, he stayed very calm and assured me he would notify me if there was any cancelations. The only thing I did not like was the check-in area. It was right at the front door and we were continually moving so other guest could enter.
This guest did not leave comments about this hotel.
Travis, breakfast, clean, quiet, comfortable. This motel is a cut above the 2 1/2* competition. Most everything is well-thought-out, and well-managed. They are accomodating. One flaw. Whoever designed the fridge/microwave/TV stand/dresser combination--all units glued together, must not have realized that because the TV too is glued in place--you can't see part of the TV from the left side of the room.
Polite staff, concerned that our stay was good. No
It was a great experience no. Getting into the hotel was a little tricky...the hotel was on a corner but there was not an entrance from the main street. Some signs directing you into the hotel would have been nice.
The hotel was so fresh and clean! The shower was great, the beds were super comfortable, and 'Food Network' came in clearly. :) Breakfast was plentiful and good; coffee was delicious. Would stay here again without hesitation.
Hotel employee at the desk and the nice food reception lady were typical of the great staff. A first rate place--great TV, good breakfast, tasty evening chicken and other appetizers. Big enough room, good bed, desk on rollers. Convenient all around! The air conditioner wasn't quite strong enough.