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hotel in lovely quiet setting overlooking rolling hills, the staff were very friendly and helpful, our bathroom light did not work and we reported it on going for dinner and on returning to our room later it had been fixed,the restaurant food was excellent both breakfast and dinner. would definately go back again.
good spa facility, spacious room, and good staff
Very good hotel in beautiful surroundings (forest). Very spacious hotelroom with a fantastic view. With all modern comfort, although somewhat dated but you could also call it typical German style. Had a good dinner and breakfast. Personnell speak English. Old tv, no sattelite.
Wonderfully dedicated staff
The hotel was cozy and comfortable. We spent many hours relaxing in the hotel's saunas, jacuzzi and inviting pool. The staff and guests were all pleasant to speak with. Everybody was very cordial and nice. The room was large and comfortable with a sunny terrace outside. The bathrooms were luxurious and spacious as well. We highly recommend this hotel to anybody. Our stay was absolutely relaxing.
Friendly atmosphere: good value food and drink
It is very nice hotel located in the beatiful place between and on mountains. Hotel staff completely does not speak and understand English so it should be a good idea to get some German speaking background before going there
Like most things in Germany, this hotel is perfectly predictable in its quality: decent, clean, friendly. It's also very conveniently located to the town's shopping centre. The bar is not really very cosy and someone still needs to explain to me why one has to pay for internet connections, whilst you get free ones in the local cafs in town.
Large room, situated very well in the city
This is an almost luxury hotel, care being taken for every detail to satisfy the traveler. I appreciate first of all the gentleness of the reception desk personnel, ready to help the visitor in every aspect. I must mention here the parking, very secure, placed in the hotel’s underground with an elevator taking you directly to yours room floor. As from me, no reproaches
Comfortable hotel and excellent service. Great if you are going to the Wagner festival - the hotel provides refreshments before departure, a coach to take you to the theatre, and cushions for its hard chairs. A nice touch that the manager was there to great the guests on our return from the opera. The bathroom fittings were a bit elderly - the shower curtain in my room needed to be replaced and the toiletries were a bit downmarket for what is a fairly pricey hotel.
price/location/good value/good restaurant bed comfort OK but minimal
Excellent staff and restaurant, well set up to deal with a large number of people staying for the opera festival. The staff were excellent dealing with the booking, which for some reason never made it from booking.com to the hotel No air conditioning in the rooms, which for Franconia in the Summer is not so good
the delicious breakfasts, the charming and very helpful staff, (especially the receptionists, who answered every query, reconfirmed our air tickets and booked the electric buggy, ) and we appreciated the bus to the opera house. We liked everything, but would have liked a kettle for tea and coffee... but we realise this is not usual in Germany.
The receptionist advised us of the sushi place which was closed due to refurbishment. On a check out the other receoptionist didn't speak any English and when we asked why the hotel charge stated that we paid with the VISA card as we paid by cash. She didn't explain anything, took the invoice from us, went somewhere and on return gave us correct invoice. Again, no explanations, no apologies.
Very well situated, large room, good breakfast, quiet. soft beds
Easy to access and good parking facilities so far. No
Breakfast There are few "no-smoking" rooms.
Given we were attending the opera which constrains one's time I found the hotel extremely efficient at coping with out of normal hour meals and arranging transport back from the opera and the staff were at all times pleasant and helpful I did find the bus station noisy but I did have the windows open and it was not a problem with the window shut
clean, extremely accommodating to opera guests. Opera videos on lobby great. Food and service impeccable. loved everything
The service and meals were excellent. Breakfast included was a truly outstanding benefit. It was perfect for the Wagner Festival: close to the opera house and downtown. I could walk everywhere plus go jogging.
Outstanding breakfast; excellent room and friendly, helpful staff
Breakfast & Brunch single beds are too small
Good breakfast pillows on beds were hard and flat.
Ideally set up for the Festspiele No
good rooms, helpful staff, good food busy when bus tours arrived especially at breakfast
The location and my room was a decent size with a nice size bathroom. Make sure to get a room facing away from the train station if you need to open your window.
Excelent Food in the Restaurant. Frendly Staff
staff were courteous, charming, helpful; room was spotless and quiet room a little warm at night (no aircon)
The hotel stuff was very nice, did everything to my comfort. The flatrate internet was also very usefull. The location of the hotel was for me excellent - near the rail station ant the city center.
Very Central location. Good facilities. Helpful staff. Free Internet. Willingness to allow me to send a parcel by mail for collection when I arrived - especially appreciated. No air conditioning. No tea/coffee facilities in my room. No refrigerator. I understand that these are not normally found in European hotels.
The Hotel Bayerischer Hof is a small hotel with a very warm feel. The food is very, very good. The location and the service are excellent. From Desiree at the Front Desk answering all our questions, to Amy in the restuarant who helped us with our car's GPS, we can't say enough about the quality of the popele who work at the hotel. Of particular note was Sonja who runs the resturant at night. She was wonderful. Very charming. We very much enjoyed our chats with her during our meal. Rooms facing the front of the hotel can be noisy late at night.
We had a Junior Suite which was lovely. Worth the extra payment. The heating system seemed to be timed to come on when we were not in the room, so it was chilly at 6 pm and 8.30 a.m. Not too serious as the weather was lovely whilst we were there.
Sauna, food, location close to the station NA
I was there to attend a performance at the Festspielhaus and the location was perfect for that adn teh old town. Staff were very friendly and I had an excellent lunch from the daily special menu, delicious and extremely good value and service. My standard single room was compact, very clean, comfy bed and met all my needs.
Friendly staff, nice room with extra like sewing kits and nail files. Great value for the money. You do not have to have the breakfast. The computer in the lobby did not work for internet, the bathtub was not clean the first night, but was cleaned the second night, without us asking.
Good service, good value for money, spacious rooms, probably outdated in many ways but still good hotel, excellent breakfast. Wifi in lobby free of charge - good solution.
spacious, clean pleasant, efficienbt
Good design of the hotel. Available buiseness package including breakfast and internet access. Lack of air conditioning in my room -however temperature was okay to sleep -accomodation in mid June.
Nice, quiet, big room, clean, friendly.
The service was great and accommodating. The massage availability and its quality were impressive.
not really 4-star, but the price is fair. Comfortable and convenient for people have car to travel. mistake to charge me more 4 euro
Clean hotel,excellent food, relaxing atmosphere
sleep, dinner, breakfast friendly staff
The Hotel Proprietor was wonderful and very accomodating; we plan on going back to this Hotel again.
Good room (4 person), Good continal breakfast, 15. min walk from the center of Bayreuth. English speaking reception. At the Michelin Route planner, the hotel Grunau appears as 4 stars. The hotel is on 3. floor in a small center and a chinese restaurant. I would give it 3 stars. It is possible to eat on the hotel, but the varity of menu is'nt good.
Good, comfortable and quiet rooms. Easy to reach by car from the main roads and motorways. No parking problems at all. Friendly staff. Very good value for money.
I can said only that was my second booking the hotel and I plan in November to book this hotel again
Welcoming and friendly staff who were also very efficient. The hotel was confortable and met all our needs. We will certainly stay there again and have already recommended it to friends.
very nice location
We found this an excellent centre for visiting the Bayreuth festival. Staff were very helpful. Food was very good.
The plus noted was that the location was so close to the Autobahn and therefore suited for just an overnight stay while on the road southbound. The nice beds contributed to a good night's rest! No!
Staff extremely friendly and courteous. Wonderful beer garden patronized by the locals. A good sign! Very nice room. This is a family run hotel and everyone chips in. We so appreciated their kindness and patience with us.
The hotel was immaculately clean; the proprietress very accomodating. The hotel is right next to a fast running mountian stream and the sound of the water put us to sleep at night. The little town of Bad Berneck is quite charming and is only about 20 mins. drive outside of Bayreuth which was convenient for the Festspiele. Cash only which was inconvenient.
Friendliness and helpfulness of the staff
The staff were friendly. One computer at the reception with free use of internet would be good.
A friendly welcome. The hotel has an ideal situation and is very comfortable and relaxing.
The friendliness of the staff, breakfast was very good and its central location. No.
It is cosy, within easy distance of conference venues. It is quiet and peaceful and service is prompt and handy.
Friendly staff, comfortable rooms and good breakfast. Also very good location close to the train station.
Friendly staff, traditional Bavarian decor and uniform, very close to the railway station but only a short walk to the centre, excellent breakfast buffet without the usual irritating music in the background, which for me is a rare and very welcome occurrence.
The room is small, but clean and well-furnished. The staffs are friendly. There is WiFi internet connection.
Silent, but not far from the mainroad. Kitchen excellent. A little bit far from the town Kulmbach for those, who like to walk only.
The staff was great. Very friendly and eager to please. If I asked for a favour, they were sure to do so. It is a city hotel and its location is close to the main train station and city denter. In the summer Nuernberg is full of life, so the noise of the city was less then most locations, and to be expected. Front desk staff speaks English, too.