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Good location exept the reception staff, the hotel staff was not nice. at the evening, we went to the hotel pizzeria and the staff there wasn't very nice and gave a lousy feeling. same for the breakfast in the next morning - waitress didn't understand english and didn't make an impression she wants to help. also - breakfast was very poor.
The location beside the lake was amazing. The staff are the most friendly i have ever dealt with........and i travel a lot! It is not cheap however i believe this is the whole of Switzerland.
The location was great and it made it easy to get around but the staff did not seem really knowledgeable about some of the surrounding attractions such as the gondola up the hill but they did recommend a great tour of the glass factory (the best museum I have ever toured). Also they did have a great selection of music over the TV including and english Jazz channel. the rooms were very small and we even had to keep our luggage on the floor.
clean rooms, great views, nice family running hotel The families prize winning cows kept my wife & son up half the night with their ringing cowbells,she thought they were cute when we first arrived,changed her mind by morning
Clean rooms, friendly staff, location and views.
Excellent location, great view, nice quiet familyhotel, pretty much what we were looking for.
Room very clean; dinner was excellent
Really accomodating owners and staff, couldn't do enough. Excellent restaurant, very nice rooms (with balcony) easy access to free wireless internet - other hotels take note Hard to think of anything to be honest - but fridge in the room would be an improvement
Freshness of room. Free Internet! No bad points
Location was perfect for us as a place to come home to after a day's outing. A quiet village atmosphere, yet convenient by lake ferry or cruise to Luzern city centre. A stroll to the lake. Also convenient by train (about 10 minute walk to station and 12 minutes into the centre of Luzern). Management and staff compared with other hotels went beyond the call of duty to help us with travels including bookings for Glacier Express and accommodation at Zermatt. A lovely friendly couple and terrific support staff. We had booked 4 nights and chose to add 3 more as the location was convenient for all our travel which included exploring the countryside by car (to Interlaken). Excellent food to top off a busy day. Try it! They mean it when they say they want to be helpful to their house guests.
Very comfortable, clean and simply furnished accommodation which suited us well for our five night break. Good choice at (cold) buffet breakfast. Dinner excellent as is adjacent patisserie! Well situated for boats on lake Luzern and less than ten minutes walk from the railway station.
Close to train station. Helpful staff. Very good modern decor rooms. Ideal base for luzern as I used it. No main light in the bathroom. Only light from mirror which makes bathroom quite dark.
Beautiful and comfortable room. Excellent restaurant. Helpful staff. I lost a credit card prior to arrival and hotel staff let me use phone and internet to problem solve. While it was close to the train station, it was hard to find at night.
Hotel with a character. Excellent location and view. Pitty that we stayed only one night and had not time to do hiking around.
nice view from balcony Parking was inconvenient. Breakfast was basic only
location and atmosphere small room, small bathroom
I've stayed in alot of hotels over the years and this is just the best of any country i've stayed in. Beautiful hotel fantastic friendly staff, Myself and my girlfriend were greeted with a free fruit drink on arrival and treated like royalty. The food is also excellent and very reasonably priced.
The position of the hotel and the room we eventually got (see below) When we arrived were allocated a room in the annexe, a sort of student-type chalet behind the bus park about a quarter of a mile from the hotel itself. We booked this hotel on the basis of its size and position. Nowhere in the literature is an annexe mentioned, and the whole sales pitch is centered around its location. We complained strongly and were given a proper room for the rest of our stay.
Nice beautiful location and interesting building. Room was small and there was no TV in the room. Noise from the next door was unbearable.
I am so surprised about the location and good service. Good rooms with enought space.
Location, beautiful scenery. Very nice and helpful staff. Clean and spacious rooms. Good breakfast. Internet access unreliable. Only serve dinner until 8:30 and no other restaurants around.
the location and the restaurant staff especially the manager, Martin, who was very helpful
We used this hotel on our way from Italy to Holland. The staff is extremely friendly and helpful. The breakfast buffet is more than complete and if you need anything else they will get it for you. Great to get some of that great Swiss hospitality that we both love so much. By the way... to get to the hotel you'll need to drive a small road which is normally only accessible to pedestrians, but when you stay at the hotel you may drive there. Don't let the "stop sign" scare you off.
Excellent views of the lake and mountains. Very nice staff and setting. The road ot the hotel is creepy scary. One lane wide with only a few places to pull over if you meet oncoming traffic
The woman who ran it was so kind and helpful! She even did a load of laundry for my family! :) Location is adorable, right on the lake and shallow so the kids could safely splash around and look for rocks. Restaurant was yummy and the waiter was very friendly. We had two interlocking rooms and balcony. It was very cute.
The hotel is in an amazing little town, quite literally on the edge of the lake. It is quiet and secluded, yet there is still a place to eat and activities to do. The drive to the hotel takes you on a 'pedestrian only' trail that is a bit nerve racking to drive on, but it is a beautiful place. I booked a shared bathroom room but we got a private bathroom and even a small patio to overlook the lake.
A very pleasant hotel, beautiful location, great breakfast with a view of the lake - perfect!
the location was not good at all .The train does not stop at dorfli station if "request button" is not pressed. everytime you have to be careful while getting up and down at this station.Not a single shop around it.
Very clean rooms, close to the highway so good address in case you are on your way to another destination. Close to Engelberg, which is nice to visit. Good rooms with enough space. Good restaurant. Not enough bread at breakfast, once they were finished there were no new once (e.g. croissants). Diner is very good but a bit high priced.
Very convienient for access to the cable car Stanserhorn-Bahn! Friendly staff.
Rooms very nice. Staff excellent.
nice view and region people not very friendly, no buffet breakfast, information given at reception not correct
The hotel was comfortable,the staff friendly and the food good --it was good value for the price
Very friendly staff. Car is preferred to get there. Almost no signs how to get there.
The hotel is set in the most beautiful location, the staff spoke English, were very helpful and the rooms were lovely. If you want something off the main tourist trail, with scenic views, but not too far from civilisation, this is the place for you.
The hotel had wi-fi through out free of charge car parking was also free the breakfast was basic but OK. The owner was wonderful he reminded me of a a very nice Basil Faulty as there were bells in various places (reception /bar etc ) and every time you rang a bell he was immediately behind you . He spoke good English and was very interested to talk to. The hotel was very clean The rooms were on the small size but had en-suites there was no TV in the room
Very good hotel for eco-tourism and country-side holidays. The staff is very friendly. A lot of possibilities for walking and biking. Also a good place for calm rest. It seems that the hotel was created for religious pilgrims, but if you are not, it won't be a problem.
Friendly staff and management, very clean, nice breakfast, free car park, all good. Forget to sleep after 6.00 am, the bells nearby will ring every hour till get out of bed.