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Staff on arrival was very nice and friendly. The room was a disgrace and should not be sold. The bathroom and towles were so unclean I chose not to shower. Lampshade missing off the wall bed was very uncomfortable. Stains on the funiture and walls. I stay in hotels a lot and this one is the worst for a very long time. Dissapointed becasue I expected more from Ramada.
Mistake by bar staff allowing us a bottle of Chablis for the price of a Pinot. Sure the scrambled egg was powdered like war time. I have not read the guest reviews but have answered"yes" below
convenience of being near main road Food in the restaurant was disappointing. Generally thought the hotel was in need of some refurbishment-i.e. carpets,mattress. Delay in checking out as meal from night before had not been added to our account-only through our honesty was it included in payment.
The were very helpfull always cheerfull and willing to go the extra mile. Would recommend to anyone looking for a quiet comfotable place to stay. Could need a small renovation.
Cleanliness of Hotel Not enough tea bags and window clasp broken
Everybody was most attentive,pleasant and cheery!!
My sister's 50th birthday celebration.
Evening meal in the restaurant. Cleaniness of the room.
Easily found and accessible, comfortable room, quiet night Slightly disorganised at breakfast, but there was apparently some kind of crisis happening
Convenient location, recognised level of service and standard Stained underside of top bedcover
The opportunity to use the Spa is a big plus for me There was nothing that could have been improved.
A good, friendly, seemingly well run hotel in a good location for sightseeing in the north norfolk area. The farmers Arms pub closing at 11.00 on weekend nights.Although the residents bar was open it lacked choice and atmosphere.
Location,Cleanliness,Service,Great value for money Evening meal in Pub was slow service and dissapointing
We went for our honeymoon, the staff was excellent so friendly best bed we ever sleep in, extreme clean, fleet pampered and homely lovely to walk into the garden and the view was nice. The Spa was excellent again felt pampered and extreme clean and fantastic shower and changing facilities. We will come again. The best friendly staff at a hotel. I have to say not once did anything anoy us not one little thing.
I asked for 4 pillows and got 4 pillows The bed was too high I had to use a chair to get onto the bed.
Very spacious room, clean, comfortable and well decorated. Lovely grounds with patio overlooking a tidy, well presented garden. Excellent dinning facilities within the elegant dinning room which was luxurious without being pretentious. Friendly, polite staff were helpful without smuthering and made us feel special. Good location, pub and health suite on site with wide range of health, fitness and beauty treatments available.
We had to change rooms due to the extremely unpleasant odour of cigarette smoke. We understand the hotel is now non-smoking, however rooms previously designated require attention to eliminate the odour.
Excellent facilities and first class breakfast
Lovely room spacious clean and comfortable. probably the best sports centre I've visited as part of a hotel deal especially the pool and again all very clean and well run. The pub on site had a good atmosphere and live singer when we were there. the location was ideal for visiting the town centre and also surrounding countryside. We weren't able to use wifi in our room but there was a computer in foyer which was easy to log onto, fast and free.
Very spacious room with king size bed, comfortable armchairs, quality furnishing and own patio area overlooking well kept gardens.
There was a homely atmosphere and the staff genuinely seemed to care Not enough parking space
The staff ( and one or two in particular) went out of their way and above and beyond good service for us! re: the next question about guest reviews-I would have to check back on the website to see what was said. if anything they might not have reflected just how great the staff is. (sorry this is not the right place to put this)
Clean, large room. Recently redecorated The corridors were dingy
Very nice & pleasant stay. My husband had to have a separate room due to the "family" room being double booked but we were given the same rate as quoted and it was the location we needed so went ahead. The hotel did apologise for the inconvenience and we still had a pleasant stay.
Very friendly welcome: clean and tidy room and hotel: good location within walking distance of town centre. Hotel difficult to find in the dark! Parking was not very convenient (on side of hotel driveway, with a possibility of blocking neighbours' premises): Double bed in what was really a single bed-sized room, so room was congested: use of sheets and blankets rather than a duvet (my personal preference). However, none of these was of major significance.
The room was beautiful. Everything was very clean and tidied everyday. The staff were very friendly. The room refidgerator did not work.
Good location for city centre and a good cooked breakfast.
Good bar food and selection of ales
Friendly atmosphere and very helpful staff.
The Staff and food are wonderful. Quite location.
The food was excellent. Could have done with a few more vegetarian options on the bar menu though.. The room. We got there and we were quite impressed, initially. Then we were shown to our room and were taken out to the garden where we were shown a prefab attachment. It was comfortable enough, but a Premier Inn would have been better value.
The staff were friendly and helpful. We would stay there again The room we stayed in was clean and plesent but could do with updating
Having motel type rooms with parking outside the door Plenty of hot water, but low pressure, so difficult to have good shower. Lovely hot baths though.
Welcoming, warm, comfortable, nice food, pleasant staff (if a little stretched!!), good location for my trip Air freshener in room over-powering and noisy! Would have preferred a shower instead of a bath (small point and not a bad one)
The staff were excellent nothing was too much trouble Booked 2 deluxe rooms and 1 had a broken bed (didn't say anything as only staying 1 night but I did expect better) also only baths no showers