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place hotel -in center town and dezign in hotel and rooms no in room and in bathroom bags for garbag!!!glases!!!soap and sampoones!!!no frigobar!!!!
location and value for money (free internet and reasonable breakfast cost) television limited - would have liked CNN or BBC for news
Friendly staff, good value, central position in a lovely town, clean and comfortable. The smoked-glass mirror on the wardrobe was impractical. a suitcase stand would have been helpful. minor points but small irritations on the day.
The hotel was well located in the beautiful city of Obernai. Perfect for a family trip to the Alsace. We stayed in one of the family rooms which was comfortable and enjoyed it very much. Great service and great quality!
Excellent location, in city centre of Obernai, spacious rooms, clean and large bathrooms, nice building and ideal starting location for exploring the Alsace region by car.
The location was very good.
Nice comfortable room, nice stylish 17.century building Not many regional cheese in the breatfast
good location, nice room
Relaxed atmosphere, great breakfast, comfortable beds, the openess towards pets. I missed a water boiler in the room (for out of bar opening hours). Somewhere to hang towels to dry. The hotel invites the guests to save on the laundry by only putting the towels on the bathroom floor if the guest wanted new ones. However I hung the the towels over the back of a chair and still they were changed. About changing the beds, I can easily sleep in the same linnen for 3 nights ( the length of our stay) and I found it abit silly to change just for the last night.
Great location, very comfortable hotel, would stay there again Underground carpark was small, but useable
A nice hotel in the heart of the old town, clean, comfortable room, good breakfast served, very helpful staff, especially when supplying us with directions when we needed to get some unexpected essential items from the local supermarket and when we needed to order a last minute return taxi to the airport, because the train we were scheduled to get had been cancelled due to industrial action.
The town of Obernai is beautiful and the hotel in the middle of it all+ The pillows are quite small and too soft ... but had a great sleep regardless : )
Perfect locaed, quite and charming. Very good restaurants around.
Great location in the heart of the town. Modern hotel that has maintained a traditional exterior. The staff were very nice and helpful. The room was a good size and very clean. Had to paying for parking, and getting into the underground carpark is not for the faint of heart.
Hotel is in the center of the city. Public parking is next to the hotel. Access to the parking - impossible to enter with a middle-class car. public parking is next to the hotel.
The quietness and the nice modern amenities not far from the wine route. The best alternative to Strasbourg so far. Good breakfast.
Location and helpfull staff. Parking
Riberville is one of the prettiest villages along with many others in the Alsace region-and theHotel de la Tour is in the most perfect location.It is a family run hotel with the owner speaking very good English.We didn't have the breakfasts as there was a superb pattisserie just round the corner where we were able to sit outside- so can't say whether it was good or bad value. We upgraded our room as the one offered was quite dark and small and were fortunate to be able to. Had we been wanting to change the first Sunday in September ( two days after we left) that wouldn't have been possible as there was a fete on in the town and they were expecting 20,000 visitors! There was a small gym with jacuzzi-which my sister and partner used and enjoyed.All in all would thoroughly recommend.
Very centrally located with spacious clean rooms. Free easy wi-fi access. It was impossible to move across the bedroom without the floorboards squeaking very noisily at every step. Our bedroom windows opened on to the central square. With windows open the bells chimed every 15 minutes throughout the night!
The kindness of the staff, the order and clearness of the hotel and its central position in Ribeauvillé.
Friendly staff, reasonable price, calm
They gave us a great room with a private entrance. It was like our own little apartment. THe owners were really nice and helpful.
An very good hotelin every way, location, near restaurants and in the centre. I would highly recommend this hotel for the price and the catergory
The hotel is conveniently located in the heart of the city. All the shops and restaurants are walking distance. The staff speaks English and was very helpful and even stayed up late as we arrived after midnight.
Our crib was set up in our room before our arrival. The front desk was extremely kind and helpful in referring us to a yummy restaurant (The Black Horse) for dinner.
The location was very convenient. No kugelhopf in the morning.
The location in the middle of the vineyards is fantastic, and the staff are very friendly and accommodating. The food is good and the wine list has a good selection of producers from the immediately surrounding area.
Like most French hotels regret no tea-making facilities.
Excellent breakfast (European style) Elevator is a bit slow and noisy
The building was a very attractive one that made us want to step in and stay. The rooms were clean and well kept. The doors are closed by midnight and if a guest shows up after midnight even with fully pre-paid reservation, there is no way to enter the hotel. We had to spend the night in our car in the car park despite a fully paid reservation since we showed up too late!!! When we did make it to the room at 0630 hrs the next morning, we found the bed to be rather small.
Setting, great view and balcony
great food but no vegetarian choice. small and uncomfortable double bed.
very good restaurant, attractive location
The hotel was nice and comfy. Perhaps some rooms a little bit outdated, but this was overcomed by cleanliness. The free parking lot and the location is what made up our desicion to stay. Despite that we had the updated version on our the navigator, it did not recognize the address that is provided by the hotel or maybe by booking.com (to our surprise neither did google). The very same address with the very same ZIP also applies to the city Colmar (thats what google says). So basically we started our trip to hotel without knowing hotels exact position. As recommendation to the others if your navigator does not recognize the address, use the map on booking.com site in order to find the hotel.
overdue luggage arrived 4 days late and we were not called when it arrived...probably just a language problem with French staff & English only guests
The Courtyard and pool. Hot tub was too cold. Room was chilly to start.
great location, large room, wonderful scenery in the courtyard buffet breakfast--not enough wait staff, over priced, small selection, no hot food
We enjoyed everything about our stay at this hotel. Our room was spacious, clean and decorated with exquisite antique furnishings. The swimming pool was heated. The food at the restaurant was prepared by an excellent chef. The decor of the old style building was absolutely charming as was the entire village.
Charming hotel in lovely village, conveniently located with modern comforts, affordable, easy free parking nearby, well equipped kitchenette, helpful staff.
Cozy, clean & fully equipped with mini kitchen. Well worth the money. Good location, close to different villages in the area. Better if they have a shower place rather than just the bath tub.
It's a very interesting hotel, great having the kitchenette, but otherwise quite basic. I don't know if the restaurant and hotel are closely linked, but we found the service in the restaurant quite sloppy, though the food was quite good.
This is the perfect place. We use it as our home base when are enjoying the Alsace area. It is owned by a wonderful family. They also grow their own grapes and you can taste their amazing wine. On several occasions we have stopped in to taste wine and have been given a lesson on the wines and the French people. we love this place!!
atmosphere of hotel and village
It was charming and very centrally located There was only one mirror in the room which was in the bathroom and the bathroom was very small
The fully fenced large yard where children and dogs could play and adults relax. Beautiful bike / walking path into town. Good security.
Fine hotel just outside the old town centre, yet not within comfortable walking distance if you are with young children. The hotel has a lovely garden and a pool.The hotel staff was very friendly. We stayed in a duplex room for 4 persons which consisted of 2 levels, with a very spacious master bedroom on the upper level.
Within easy walking distance of the centre of town. Easy to find by car. Comfortable with lovely helpful staff.
Clean and quiet, helpful staff.
The hotel was ideally placed for a short 20 minute walk into town. The rooms were clean and there was a lovely swimming pool with pool towels available from reception.
Pleasant hotel with nice grounds and pool, ten to fifteen minutes walk from the town centre. Nice views from the balcony. Good, secure parking. Our balcony was very close to the adjacent room's balcony with no screening and the guest in this room woke us up in the middle of the night making mobile telephone calls from his balcony.
pool and garden
Nice environment, friendly staff, facilities.
The town. Ambience. Helpful staff.
The gardens around, the swimming pool, and the rooms in general. We'll come back definitly this summer No
Very spacious bedroom, good restaurant and wines, nice swimming pool and spa, friendly staff, great location near to town Loud talking and shouting in garden of house next to hotel till 3am in morning kept us awake in both bedrooms we'd booked, hopefully we were just unlucky.
An excellent location in a delightful town, The evening meal in the restaurant was of the highest quality. I really think that the breakfast should be included in the not insubstantial cost of the room.
the outstanding junior suite and for the restaurant: the best sommelier we ever had breakfast to expensive (17 euro)
Very comfortable quiet hotel in good location. Good food at dinner and at breakfast.
the whole package / room / spa / restaurant
this should be called a spa hotel. With an amazing pool, sauna and stram sauna free of charge for guest, this hotel gets top ratings. The staff is also very kind and service minded.
Centrally located, rooms clean but small, staff friendly, food in restaurant mediocre, value for money questionable. Accessability by car is quite difficult, but once you have reached the place parking is adequate.
Very friendly and helpful staff. Good facilities including attractive indoor swimming pool and sauna. Choice of two restaurants - wine bar type and gourmet. Good position for ease of walking to other establishments in the town.Upgraded to better room than booked.
Beautiful location in the Alsace
very nice spa service and refill at the breakfast buffet could be better
Very nice and comfortable room in the newly opened annex. Hotel well placed in a quiet village with easy (car) access to nearby villages and wineyards.
A very nice place to stay en route. rooms were very clean and well presented. restaurant was very good. only issue was lack of staff available on leaving although this was a minor issue
on the internetpage it says 24 hrs reception, but apparently they would like to close around 23 h. I checked in at 23:15 h, the room had a temperature of approximate 13°C and the radiator didn't work. the radiator just started working at 7 in the morning, means they automatically cut the power off during the night. even more they don't foresee a room temperature above 15°C, that's extremely poor!!
The setting near a river and in a quiet place pleased us. The villages and towns nearby are lovely.
We had a traditional room on the top floor and it was very comfortable with a modern bathroom, good bed, enough space and a view of Haut Koenigsbourg castle. We did have to climb 3 flights of stairs, which was not a problem for us, but may be for others. Breakfast at 12 E each was too expensive for us, and the nearest alternative is in Selestat.
wonderful, peaceful location along a river smoky reception/lobby area
The service and the room was perfect.
Very friendly staff, they do their utmost. The atmosphere is perfect with country style lobby. The rooms are tidy and clean in the same style like the lobby. Perfect for vacation or to relax a bit after a long business day. You have to book in advance for the dinner, which starts a bit late for my customs: 18:30. The food is quite heavy, which is typical in Alsace as I have experienced. Single menu for taking, or leaving it.
As soon as we arrived we were make really welcome by the owner. Our room was so romantic overlooking the small river but also well-equipped. The public rooms were so relaxing and truly lovely with an 'honesty' bar. Outside was ample room to relax and enjoy the ambience. Although we didn't eat at the hotel we definitely will next time! The owner made some excellent recommendations of where to eat locally (Maximillian's) and buy wine. This hotel proved to be a perfect stop-over for a couple of nights en route to Italy.
A pleasant small hotel that had obviously undergone recent, tasteful, renovation. Homey, quiet garden behind hotel bordered river. Great for afternoon lounging. The innkeeper, also the chef, went out of his way to make us feel welcome. Dinner was the highlight with regional dishes and wines served to ten diners seated at one table.
The style and ambiance of the Hotel was superb and all staff very helpful with a good grasp of English language. The room was superb with a great big bath perfect after 17 hours driving! We were not told that you had to pre order a dinner if you wished to dine at the Hotel but the staff did ring and book an excellent local resturant
Enough Room size and bed. Silent environment and good restaurant near the hotel.
We loved being out in the country. It was very relaxing to enjoy a drink by the river with newly made French friends. The breakfast and atmosphere were so enjoyable. We ate there one night (need to make reservations) and it was a real treat - food fresh from the market and so delicious. The location was perfect for getting to the wine road and those quaint little towns. Thank you, Stefan, for a wonderful weekend!We will come back.
Very friendly staff. Well furnished and comfortable rooms. Views of vineyards and valley from terrasse. Nice pool and spa/sauna. Excellent restaurant at reasonable prices. Very relaxing place to stay. Nothing. You do need a car or be reasonably fit since the hotel is located high up in the vinyards.
Serene and beautiful setting. Staff is excellent; they provide specialized attention to your desired travel wants and needs.
The view on the Alsatian valley is really remarkable The hotel is over 1 km of hard slope out of the town. It's not a downward, it's a pleasent walk between the vineyards, but without car could be a problem
the service was great and the staff was very helpful. Also if you eat in the dinner is of excellent value and quality.
It was in a great setting right in the middle of vineyards. The room was very good unfortunately not able to take advantage of the terrace as it was so hot when we were there. The air conditioning worked fine in the bedroom but the bathroom and toilet were very hot. Great food in their restaurant with beautiful views over the countryside.
A charming very French inn with a fabulous location and view of the vineyards, mountains, and nearby castle. The food was gourmet.
1)friendly service and 2)location (quiet and nice view) even though very friendly, slightly slow service at the restaurant
Friendly and helpful staff. There was no bar. Needed updating/modernizing slightly.
this was an overnight stop over travelling from Tuscany to Rotterdam. it was a bed for the night and so we really did not judge it more widely. no complaints though!
Very friendly staff, nice buffet breakfast, very clean rooms, pretty architecture. Beautiful location on the Alsace wine road, near historical locations and walking trails.
the hotel is located in a main spot along the wine rout in a quiet village.the rooms are nicely decorated and large.nice bathroom. the hotel closes everything by 10 pm and there isn't any option for even a cup of coffee.
Nice hotel, beautiful location, good service
The location was good. This hotel has a great view too bad that the porch was closed to us so we could not enjoy it. Also there was no staff during the evening so if there was a problem you could not ask for help. Also the tv had a special turn on button which was unknown to us and we were not told how to turn it on.
A very comfortable and friendly hotel. Reception staff were very helpful. Try to get a room overlooking the village with an amazing view of Haut-Koenigsbourg Castle. A bit on the pricey side compared with some other hotels we stayed at in Alsace.
Had a very nice room with balcony overlooking the vineyards and Kronenberg Castle. Dining room was closed Mon. & Tues. nights (low time of the week?) although you could book ahead and reserve for dinner if convenient.
Great location. rather dirty and with windowless rooms. I always wonder why they still have these rooms when they have better availables the specific dates at the same rate. pitty!!!! Windowless rooms, filthy carpet, short bed
Very friendly owner. Good kitchen. Nice location in the center of Alsase wine district ahd the city itself.
Hotel staff was very friendly. Food was very good (lovely rhubarber tarte). no
Comfortable clean beds!!! Dogs welcomed!!!
The owners are warm, friendly and accommodating. The location excellent for touring village and region. It would have been nice to have breakfast included.
Very nice stay in the cosy city and very good room! We don't understand why this hotel has only 2 stars. It deserves at least 3 stars!
The hotel was located in the heart of Ribeuaville and yet it was very quiet. Although not fancy, it was very clean and priced very well for it's location. The bed was confortable as well. no.
Pleasant hotel in centre of pirotesque village, acceptable price.
The location was charming, inside and out. A lovely stopover and a perfect one-night place during a long car journey. Parking was not easy, but we found a spot--just had to walk a little.
The Hotel is situated in one of Alsace's most beautiful villages. The hotel staff are wonderful and made our stay there to a beautiful memory.
Charming hotel with dedicated staff. Food was excellent (dinner and breakfast) and the location was amazing. Worth the stay. Parking is restricted and very limited.
Athmosphere, food and environment.